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    Systems and methods for providing integrated computerized personal assistant services in telephony communications
    2.
    发明授权
    Systems and methods for providing integrated computerized personal assistant services in telephony communications 有权

    公开(公告)号：US10567579B2

    公开(公告)日：2020-02-18

    申请号：US15245637

    申请日：2016-08-24

    Applicant: VONAGE BUSINESS INC.

    Inventor： Royee Uriel Tichauer ,  Iliya Barenboim ,  Lihi Gendelis ,  Tzachi Azo ,  Natan Shaltiel ,  Sagi Dudai

    IPC: H04M3/493

    Abstract: Systems and methods for providing integrated computerized personal assistant services in telephony communications are provided herein. In some embodiments, the system may include a call processing system configured to transmit voice-based data generated during a telecommunication session between multiple participants, and a computerized virtual assistant system configured to analyze the voice-based data received to identify the presence of actionable commands, determine at least one service provider associated with the identified actionable command, generate and transmit at least one request for performance of the actionable command to the at least one service provider, receive, from each of the at least one service providers, a response to the at least one request for performance of the actionable command, and transmit, to the call processing system, a notification based on the responses received from the at least one service provider.

    Systems and methods for mitigating and/or avoiding feedback loops during communication sessions
    4.
    发明授权
    Systems and methods for mitigating and/or avoiding feedback loops during communication sessions 有权

    公开(公告)号：US10135993B2

    公开(公告)日：2018-11-20

    申请号：US15168583

    申请日：2016-05-31

    Applicant: VONAGE BUSINESS INC.

    Inventor： Natan Shaltiel ,  Yuval Golan

    IPC: H04M3/42 ,  H04M3/56 ,  H04M1/60 ,  H04M3/22

    Abstract: Methods and systems for facilitating a communication session receive a sound signal and determine at least one contributing source to the received sound signal from among a plurality of communication endpoints, wherein each respective communication endpoint of the plurality of communication endpoints is associated with a corresponding participant in the communication session and includes a microphone and loudspeaker. Based on a determination of multiple communication endpoints being co-located, one or more embodiments perform at least one of processing the received sound signal by selectively altering the received sound signal, or initiating an instruction to inhibit further contribution, to the sound signal, from at least one of the co-located multiple communication endpoints.

    SYSTEMS AND METHODS FOR MANAGING COMMUNICATION SESSIONS AT ENDPOINTS ACCESSIBLE VIA MORE THAN ONE NETWORK
    8.
    发明申请
    SYSTEMS AND METHODS FOR MANAGING COMMUNICATION SESSIONS AT ENDPOINTS ACCESSIBLE VIA MORE THAN ONE NETWORK 审中-公开

    公开(公告)号：US20170374691A1

    公开(公告)日：2017-12-28

    申请号：US15190979

    申请日：2016-06-23

    Applicant: VONAGE BUSINESS INC.

    Inventor： Guy Bar On ,  Natan Shaltiel ,  May Ben Arie ,  Gil Osher ,  Sagi Iltus

    IPC: H04W76/02 ,  H04M7/12

    CPC classification number: H04W76/10 ,  H04M3/428 ,  H04M3/4288 ,  H04M3/53308 ,  H04W4/16 ,  H04W76/16 ,  H04W76/18

    Abstract: Methods and systems for establishing communication sessions between communication endpoints. A method for operating a first communication endpoint having a processor, memory and a transceiver for establishing communication sessions with other communication endpoints includes communicating with a second communication endpoint in a first communication session between the first communication endpoint and the second communication endpoint over a first communication network. The communicating comprises executing a first communication application at the first communication endpoint. The method further includes receiving, at the first communication endpoint, an invitation to establish a second communication session with a third communication endpoint over a communication network, wherein the first mobile communication endpoint is provisioned to handle the second communication session by executing a second communication application at the first communication endpoint. The method further includes processing the received invitation according to a specified call treatment option without interruption of the first communication session.

    SYSTEMS AND METHODS FOR MITIGATING AND/OR AVOIDING FEEDBACK LOOPS DURING COMMUNICATION SESSIONS
    9.
    发明申请
    SYSTEMS AND METHODS FOR MITIGATING AND/OR AVOIDING FEEDBACK LOOPS DURING COMMUNICATION SESSIONS 审中-公开

    公开(公告)号：US20170346950A1

    公开(公告)日：2017-11-30

    申请号：US15168583

    申请日：2016-05-31

    Applicant: VONAGE BUSINESS INC.

    Inventor： Natan Shaltiel ,  Yuval Golan

    IPC: H04M3/56 ,  H04M1/60

    CPC classification number: H04M3/568 ,  H04M1/6033 ,  H04M3/2236 ,  H04M2203/2094

    Abstract: Methods and systems for facilitating a communication session receive a sound signal and determine at least one contributing source to the received sound signal from among a plurality of communication endpoints, wherein each respective communication endpoint of the plurality of communication endpoints is associated with a corresponding participant in the communication session and includes a microphone and loudspeaker. Based on a determination of multiple communication endpoints being co-located, one or more embodiments perform at least one of processing the received sound signal by selectively altering the received sound signal, or initiating an instruction to inhibit further contribution, to the sound signal, from at least one of the co-located multiple communication endpoints.

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