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    SPEECH TO TEXT TRAINING METHOD AND SYSTEM
    241.
    发明申请
    SPEECH TO TEXT TRAINING METHOD AND SYSTEM 有权
    语文训练方法与系统

    公开(公告)号：US20160098995A1

    公开(公告)日：2016-04-07

    申请号：US14505111

    申请日：2014-10-02

    Applicant: Nedelco, Inc.

    Inventor： Phillip C. Nelson ,  John Nelson ,  Gerald D. Warren

    IPC: G10L15/26 ,  H04M3/493

    CPC classification number: H04M3/4936 ,  G09B21/009 ,  G10L15/26 ,  G10L17/00 ,  G10L2015/227 ,  H04M3/42391 ,  H04M3/5183 ,  H04M2201/405 ,  H04M2201/41

    Abstract: An illustrative method includes receiving, at a processor of a computing device, an audio voice signal of a first call participant during a first call, where the first call is a communication across a communication network. The method further includes determining an identity of the first call participant and determining a speech to text profile associated with the identity of the first call participant, where the speech to text profile includes at least one rule for transcribing a word in the audio voice signal into text. The method further includes generating a text output, where the text output is a transcribed version of a plurality of words identified in the audio voice signal of the first call participant. At least one of the plurality of words identified is identified using the at least one rule.

    Abstract translation: 一种说明性方法包括在第一呼叫期间在计算设备的处理器处接收第一呼叫参与者的音频语音信号，其中第一呼叫是通过通信网络的通信。 该方法还包括确定第一呼叫参与者的身份，并确定与第一呼叫参与者的身份相关联的文本简档的语音，其中语音到文本简档包括用于将音频语音信号中的单词转录成至少一个规则 文本。 该方法还包括生成文本输出，其中文本输出是在第一呼叫参与者的音频语音信号中识别的多个单词的转录版本。 使用至少一个规则识别所识别的多个单词中的至少一个。

    MULTI-PARTY CONVERSATION ANALYZER & LOGGER
    246.
    发明申请
    MULTI-PARTY CONVERSATION ANALYZER & LOGGER 审中-公开

    公开(公告)号：US20150281431A1

    公开(公告)日：2015-10-01

    申请号：US14590206

    申请日：2015-01-06

    Applicant: Jay Gainsboro ,  Lee Weinstein ,  Charles Barrasso ,  Ken Sinclair

    Inventor： Jay Gainsboro ,  Lee Weinstein ,  Charles Barrasso ,  Ken Sinclair

    IPC: H04M3/22

    CPC classification number: H04M3/2281 ,  G10L15/08 ,  G10L15/22 ,  G10L15/26 ,  H04M1/271 ,  H04M3/2218 ,  H04M3/38 ,  H04M3/42221 ,  H04M3/493 ,  H04M3/4936 ,  H04M2201/40 ,  H04M2201/41

    Abstract: In one aspect, the present invention facilitates the investigation of networks of criminals, by gathering associations between phone numbers, the names of persons reached at those phone numbers, and voice print data. In another aspect the invention automatically detects phone calls from a prison where the voiceprint of the person called matches the voiceprint of a past inmate. In another aspect the invention detects identity scams in prisons, by monitoring for known voice characteristics of likely imposters on phone calls made by prisoners. In another aspect, the invention automatically does speech-to-text conversion of phone numbers spoken within a predetermined time of detecting data indicative of a three-way call event while monitoring a phone call from a prison inmate. In another aspect, the invention automatically thwarts attempts of prison inmates to use re-dialing services. In another aspect, the invention automatically tags audio data retrieved from a database, by steganographically encoding into the audio data the identity of the official retrieving the audio data.

    TELEPHONE DIRECTORY MANAGEMENT APPARATUS, TELEPHONE DIRECTORY MANAGEMENT SYSTEM, AND TELEPHONE DIRECTORY MANAGEMENT METHOD
    248.
    发明申请
    TELEPHONE DIRECTORY MANAGEMENT APPARATUS, TELEPHONE DIRECTORY MANAGEMENT SYSTEM, AND TELEPHONE DIRECTORY MANAGEMENT METHOD 审中-公开
    电话目录管理装置，电话目录管理系统和电话目录管理方法

    公开(公告)号：US20150229765A1

    公开(公告)日：2015-08-13

    申请号：US14600854

    申请日：2015-01-20

    Applicant: BIGLOBE Inc.

    Inventor： Kyoji Hirata

    IPC: H04M3/493 ,  H04W4/16

    CPC classification number: H04M3/4931 ,  H04M2201/18 ,  H04M2201/41 ,  H04M2203/6045 ,  H04W4/16

    Abstract: To store voice information for identifying the voice of the opposite party in a telephone directory. A telephone directory management apparatus (100) according to a mode of the present invention is a telephone directory management apparatus (100) having telephone directory storage means (12) for storing a telephone number, and has registration means (24) for searching the telephone directory storage means (12) to check if a telephone number the same as the telephone number of the opposite party stored in call history storage means (11) for storing the telephone number of the opposite party and voice information for identifying the voice of the opposite party in an associated state is stored in the telephone directory storage means (12) and when a telephone number the same as the telephone number of the opposite party is stored in the telephone directory storage means (12), registering the voice information associated with the telephone number of the opposite party in the call history storage means (11) in a state of being associated with the telephone number the same as the telephone number of the opposite party in the telephone directory storage means (12).

    Abstract translation: 存储用于识别对方在电话簿中的声音的语音信息。 根据本发明的方式的电话簿管理装置（100）是具有用于存储电话号码的电话簿存储装置（12）的电话簿管理装置（100），并且具有用于搜索电话的登记装置（24） 目录存储装置（12），用于检查存储在呼叫历史存储装置（11）中的存储在对方的电话号码中的与对方的电话号码相同的电话号码，以及用于识别对方的声音的语音信息 相关联的状态的一方存储在电话簿存储装置（12）中，并且当与电话号码簿存储装置（12）中存储与对方的电话号码相同的电话号码时，登记与 电话历史存储装置（11）中的对方的电话号码与电话号码相关联的状态与电话号码相同 电话簿存储装置（12）中的对方号码。

    SPEECH ANALYTICS WITH ADAPTIVE FILTERING
    249.
    发明申请
    SPEECH ANALYTICS WITH ADAPTIVE FILTERING 有权
    具有自适应滤波的语音分析

    公开(公告)号：US20150221299A1

    公开(公告)日：2015-08-06

    申请号：US14172297

    申请日：2014-02-04

    Applicant: Avaya, Inc.

    Inventor： Valentine C. Matula ,  Shmuel Shaffer

    IPC: G10L15/08 ,  H04M3/51 ,  G10L25/48

    CPC classification number: G10L15/08 ,  G10L25/48 ,  G10L25/51 ,  G10L2015/088 ,  H04M3/2227 ,  H04M3/51 ,  H04M3/5175 ,  H04M2201/40 ,  H04M2201/41 ,  H04M2203/404

    Abstract: Contact center agents often work in close proximity to other agents. As a primary agent is engaged in a call, a neighboring agent speech may be picked up by the primary agent's microphone. Contact centers using automated speech recognition systems may monitor the agent's speech for key terms and, if detected, respond accordingly. Determining a primary agent spoke a key term, when the true speaker of the key term is a neighboring agent, may cause errors or other problems. Characterizing at least the primary agent's voice and then, once a key term is detected, determining if it was the primary agent that spoke the key term, may help to reduce the errors. Additionally, computational requirements may be reduced as non-key terms may be quickly discarded and optionally, key terms determined to not have been spoke by the primary agent, may also be discarded without further processing.

    Abstract translation: 联络中心代理商经常在其他代理商附近工作。 作为主要代理人进行呼叫，可以由主代理的麦克风拾取相邻代理语音。 使用自动语音识别系统的联络中心可以监控代理人的关键词语，并且如果检测到，则相应地进行响应。 确定主要代理人是一个关键术语，当关键术语的真正发言人是相邻代理人时，可能会导致错误或其他问题。 至少表征主代理的语音，然后，一旦检测到关键术语，确定是否是主要代理人谈论关键术语，可能有助于减少错误。 此外，由于非关键术语可能被快速丢弃，并且可选地，被确定为不被主代理人讲话的关键术语也可能被丢弃，而无需进一步处理，可以减少计算要求。

    MULTI-PARTY CONVERSATION ANALYZER & LOGGER
    250.
    发明申请
    MULTI-PARTY CONVERSATION ANALYZER & LOGGER 审中-公开

    公开(公告)号：US20150201071A1

    公开(公告)日：2015-07-16

    申请号：US14590259

    申请日：2015-01-06

    Applicant: Jay Gainsboro ,  Lee Weinstein ,  Charles Barrasso

    Inventor： Jay Gainsboro ,  Lee Weinstein ,  Charles Barrasso

    IPC: H04M3/22 ,  H04M3/493

    CPC classification number: H04M3/2281 ,  G10L15/08 ,  G10L15/22 ,  G10L15/26 ,  H04M1/271 ,  H04M3/2218 ,  H04M3/38 ,  H04M3/42221 ,  H04M3/493 ,  H04M3/4936 ,  H04M2201/40 ,  H04M2201/41

    Abstract: In one aspect, the present invention facilitates the investigation of networks of criminals, by gathering associations between phone numbers, the names of persons reached at those phone numbers, and voice print data. In another aspect the invention automatically detects phone calls from a prison where the voiceprint of the person called matches the voiceprint of a past inmate. In another aspect the invention detects identity scams in prisons, by monitoring for known voice characteristics of likely imposters on phone calls made by prisoners. In another aspect, the invention automatically does speech-to-text conversion of phone numbers spoken within a predetermined time of detecting data indicative of a three-way call event while monitoring a phone call from a prison inmate. In another aspect, the invention automatically thwarts attempts of prison inmates to use re-dialing services. In another aspect, the invention automatically tags audio data retrieved from a database, by steganographically encoding into the audio data the identity of the official retrieving the audio data.

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