Techniques to customize bot messaging behavior

    公开(公告)号:US10608966B1

    公开(公告)日:2020-03-31

    申请号:US15920970

    申请日:2018-03-14

    Applicant: Facebook, Inc.

    Abstract: Techniques to customize bot messaging behavior are described. In one embodiment, an apparatus may comprise bot setup component operative to receive a bot customization control directive at a page bot associated with a web page, the web page comprising a plurality of page fields; present a bot setting user interface in response to the control directive; receive a first control directive in the bot setting user interface to enable a response assistant component of the page bot; receive a second control directive in the bot setting user interface to enable a response to an intent; receive a customization setting in the bot setting user interface to modify the enabled response to the intent; and save the customization setting for the response assistant component. Other embodiments are described and claimed.

    Entity detection in messages
    12.
    发明授权

    公开(公告)号:US10791076B1

    公开(公告)日:2020-09-29

    申请号:US15879368

    申请日:2018-01-24

    Applicant: Facebook, Inc.

    Abstract: A messaging server that concurrently provides a business or other recipient with a message sent to the recipient and the set of entities detected within the message using natural language processing (NLP). A business interacts with the messaging server to specify the types of NLP to perform on messages received by the business. The messaging server creates a configuration token describing the specified NLP configuration. The messaging server receives a message sent from a client to the business and generates a payload describing the message and including the configuration token. The messaging server then sends the payload to a NLP server. The NLP server performs NLP on the message in the payload according to the configuration specified by the token to detect a set of entities. The messaging server forms an enriched payload including the message and detected entities and forwards the enriched payload to the business.

    Techniques to configure a web-based application for bot configuration

    公开(公告)号:US10599402B2

    公开(公告)日:2020-03-24

    申请号:US15648488

    申请日:2017-07-13

    Applicant: Facebook, Inc.

    Abstract: Techniques to configure a web-based application for bot configuration are described. In one embodiment, an apparatus may comprise a web application hosting component operative to receive a bot-configuration request from a web client, the bot-configuration request corresponding to a developer account for a bot system; and provide a web-based application to the web client; and a web-application preparation component operative to prepare the web-based application for the web client, the web-based application comprising a simulated user environment interface, a code development interface, and a natural-language-processing log interface, wherein the simulated user environment interface corresponds to a user interface for the bot system. Other embodiments are described and claimed.

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