公开(公告)号：US07154863B2

公开(公告)日：2006-12-26

申请号：US11026113

申请日：2004-12-31

Applicant: Carl R. Strathmeyer ,  Donald Finnie

Inventor： Carl R. Strathmeyer ,  Donald Finnie

IPC: H04L12/66 ,  H04J3/16

CPC classification number: H04L65/1043 ,  H04L29/06027 ,  H04L45/00 ,  H04L45/24 ,  H04L63/0281 ,  H04L63/029 ,  H04L65/1006 ,  H04L65/1009 ,  H04L65/1026 ,  H04L65/103 ,  H04L65/1036 ,  H04L65/104 ,  H04L65/1069 ,  H04L65/1096 ,  H04L65/4007 ,  H04L67/14 ,  H04L67/2842 ,  H04L67/327 ,  H04L69/329 ,  H04M1/2535 ,  H04M3/42323 ,  H04M3/56 ,  H04M7/0021 ,  H04M7/006 ,  H04M2203/651

Abstract: A computer telephony interface (CTI) applications computer interfaces to a Internet telephony system which utilizes, preferably, the session initiation protocol (SIP). In one preferred technique, an additional pass through server is added to connect end users to their associated SIP proxy server, and to connect a CTI applications computer to the system.

公开(公告)号：US07126942B2

公开(公告)日：2006-10-24

申请号：US10072468

申请日：2002-02-06

Applicant: Carl R. Strathmeyer ,  Donald Finnie

Inventor： Carl R. Strathmeyer ,  Donald Finnie

IPC: H04L12/66

CPC classification number: H04L45/00 ,  H04L29/06027 ,  H04L45/24 ,  H04L63/0281 ,  H04L63/029 ,  H04L65/1006 ,  H04L65/1026 ,  H04L65/103 ,  H04L65/1036 ,  H04L65/104 ,  H04L65/1043 ,  H04L65/1069 ,  H04L65/4007 ,  H04L67/14 ,  H04L67/2842 ,  H04L67/327 ,  H04L69/329 ,  H04M1/2535 ,  H04M3/22 ,  H04M3/42323 ,  H04M3/56 ,  H04M7/0012 ,  H04M7/006 ,  H04M2203/651

Abstract: A communication management method and apparatus is presented. Such method and apparatus operate to transmit, from an application computer in communication with a gatekeeper which is connected to a data network, messages indicative of (a) telephone calls in progress at an endpoint of the data network, or (b) such endpoint, and to transmit, from the gatekeeper to the application computer, messages indicative of a variety of information contained in the telephone calls so as to process such information for a variety of applications. The invention provides protocols for classifying incoming messages and prioritizing these messages for the presentation to, and utilization by, a system user.

公开(公告)号：US06201805B1

公开(公告)日：2001-03-13

申请号：US08955834

申请日：1997-10-21

Applicant: Carl R. Strathmeyer

Inventor： Carl R. Strathmeyer

IPC: H04M300

CPC classification number: H04L65/1069 ,  H04L29/06027 ,  H04L65/1006 ,  H04L65/1009 ,  H04L65/1026 ,  H04L65/103 ,  H04L65/1036 ,  H04L65/104 ,  H04L65/1096 ,  H04L65/4007 ,  H04M1/2535 ,  H04M7/0012 ,  H04M7/006 ,  H04M2242/16 ,  H04W4/16

Abstract: The technique is described whereby an external application computer can exercise call monitoring and control over calls in a packet network telephony environment, wherein a separate application computer is utilized to communicate with the gatekeeper computer already known in the art of packet network telephone communications, and wherein that gatekeeper computer is enhanced beyond the current art to implement the required communication protocol with the external application computer.

Abstract translation: 该技术被描述为使得外部应用计算机可以对分组网络电话环境中的呼叫进行呼叫监视和控制，其中使用单独的应用计算机与分组网电话通信领域已知的网守计算机通信，并且其中 该守门员计算机被超越现有技术而被增强以实现与外部应用计算机所需的通信协议。

公开(公告)号：US08582749B2

公开(公告)日：2013-11-12

申请号：US12643732

申请日：2009-12-21

Applicant: Carl R. Strathmeyer ,  Hugh P. Mercer ,  Donald K. Finnie ,  Rameshkumar G. Illikkal ,  Bounthavivone K. Phomsopha

Inventor： Carl R. Strathmeyer ,  Hugh P. Mercer ,  Donald K. Finnie ,  Rameshkumar G. Illikkal ,  Bounthavivone K. Phomsopha

IPC: H04M7/00 ,  H04L12/66

CPC classification number: H04L63/0209 ,  H04L29/06027 ,  H04L29/12009 ,  H04L29/12207 ,  H04L29/1233 ,  H04L61/20 ,  H04L61/25 ,  H04L63/0227 ,  H04L63/0263 ,  H04L63/0281 ,  H04L65/1009 ,  H04L65/1083 ,  H04L65/608 ,  H04L69/08 ,  H04M7/0078

Abstract: Described herein is a method and apparatus for connecting packet telephony calls between secure networks and non-secure networks. A first telephony stream having information content for delivery to a first address may be received wherein the first telephony stream is formatted according to a first communication protocol used by a first network. The first telephony stream may be terminated at a secure boundary between the first network and a second network. A second address associated with the first address may be identified. A second telephony stream having the information content and formatted according to the second communication protocol may be delivered to the second address.

Abstract translation: 这里描述了一种用于在安全网络和非安全网络之间连接分组电话呼叫的方法和装置。 可以接收具有用于递送到第一地址的信息内容的第一电话流，其中根据第一网络使用的第一通信协议对第一电话流进行格式化。 第一电话流可以在第一网络和第二网络之间的安全边界处终止。 可以识别与第一地址相关联的第二地址。 具有信息内容并根据第二通信协议格式化的第二电话流可以被传送到第二地址。

公开(公告)号：US07668306B2

公开(公告)日：2010-02-23

申请号：US10095138

申请日：2002-03-08

Applicant: Carl R. Strathmeyer ,  Hugh P. Mercer ,  Donald K. Finnie ,  Rameshkumar G. Illikkal ,  Bounthavivone K. Phomsopha

Inventor： Carl R. Strathmeyer ,  Hugh P. Mercer ,  Donald K. Finnie ,  Rameshkumar G. Illikkal ,  Bounthavivone K. Phomsopha

IPC: H04M7/00 ,  H04L12/66

CPC classification number: H04L63/0209 ,  H04L29/06027 ,  H04L29/12009 ,  H04L29/12207 ,  H04L29/1233 ,  H04L61/20 ,  H04L61/25 ,  H04L63/0227 ,  H04L63/0263 ,  H04L63/0281 ,  H04L65/1009 ,  H04L65/1083 ,  H04L65/608 ,  H04L69/08 ,  H04M7/0078

Abstract: Described herein is a method and apparatus for connecting packet telephony calls between secure networks and non-secure networks.

Abstract translation: 这里描述了一种用于在安全网络和非安全网络之间连接分组电话呼叫的方法和装置。

公开(公告)号：US20080267387A1

公开(公告)日：2008-10-30

申请号：US12109542

申请日：2008-04-25

Applicant: Carl R. Strathmeyer ,  Donald K. Finnie ,  Hugh P. Mercer

Inventor： Carl R. Strathmeyer ,  Donald K. Finnie ,  Hugh P. Mercer

IPC: H04M3/00

CPC classification number: H04M3/5191 ,  H04M3/51 ,  H04M3/5166 ,  H04M3/523 ,  H04M7/0003

Abstract: Various method and apparatus are provided to perform call routing, queuing and other call processing in packet telephony networks.

Abstract translation: 提供各种方法和装置以在分组电话网络中执行呼叫路由，排队和其他呼叫处理。

公开(公告)号：US08693668B2

公开(公告)日：2014-04-08

申请号：US12109542

申请日：2008-04-25

Applicant: Carl R. Strathmeyer ,  Donald K. Finnie ,  Hugh P. Mercer

Inventor： Carl R. Strathmeyer ,  Donald K. Finnie ,  Hugh P. Mercer

IPC: H04M3/00 ,  H04M5/00

CPC classification number: H04M3/5191 ,  H04M3/51 ,  H04M3/5166 ,  H04M3/523 ,  H04M7/0003

Abstract: Various method and apparatus are provided to perform call routing, queuing and other call processing in packet telephony networks.

Abstract translation: 提供各种方法和装置以在分组电话网络中执行呼叫路由，排队和其他呼叫处理。

公开(公告)号：US20100098060A1

公开(公告)日：2010-04-22

申请号：US12643732

申请日：2009-12-21

Applicant: Carl R. Strathmeyer ,  Hugh P. Mercer ,  Donald K. Finnie ,  Rameshkumar G. Illikkal ,  Bounthavivone K. Phomsopha

Inventor： Carl R. Strathmeyer ,  Hugh P. Mercer ,  Donald K. Finnie ,  Rameshkumar G. Illikkal ,  Bounthavivone K. Phomsopha

IPC: H04L12/66

CPC classification number: H04L63/0209 ,  H04L29/06027 ,  H04L29/12009 ,  H04L29/12207 ,  H04L29/1233 ,  H04L61/20 ,  H04L61/25 ,  H04L63/0227 ,  H04L63/0263 ,  H04L63/0281 ,  H04L65/1009 ,  H04L65/1083 ,  H04L65/608 ,  H04L69/08 ,  H04M7/0078

Abstract: Described herein is a method and apparatus for connecting packet telephony calls between secure networks and non-secure networks. A first telephony stream having information content for delivery to a first address may be received wherein the first telephony stream is formatted according to a first communication protocol used by a first network. The first telephony stream may be terminated at a secure boundary between the first network and a second network. A second address associated with the first address may be identified. A second telephony stream having the information content and formatted according to the second communication protocol may be delivered to the second address

Abstract translation: 这里描述了一种用于在安全网络和非安全网络之间连接分组电话呼叫的方法和装置。 可以接收具有用于递送到第一地址的信息内容的第一电话流，其中根据第一网络使用的第一通信协议对第一电话流进行格式化。 第一电话流可以在第一网络和第二网络之间的安全边界处终止。 可以识别与第一地址相关联的第二地址。 具有信息内容并根据第二通信协议格式化的第二电话流可以被传送到第二地址

公开(公告)号：US07372957B2

公开(公告)日：2008-05-13

申请号：US10328955

申请日：2002-12-24

Applicant: Carl R. Strathmeyer ,  Donald K. Finnie ,  Hugh P. Mercer

Inventor： Carl R. Strathmeyer ,  Donald K. Finnie ,  Hugh P. Mercer

IPC: H04M3/00 ,  H04M5/00

CPC classification number: H04M3/5191 ,  H04M3/51 ,  H04M3/5166 ,  H04M3/523 ,  H04M7/0003

Abstract: Various method and apparatus are provided to perform call routing, queuing and other call processing in packet telephony networks. In one embodiment, an automatic call distributor (ACD) system to perform call processing for packet telephony calls may include a call control proxy subsystem coupled to an ACD application. The call control proxy subsystem may be arranged to handle call control for packet telephony calls on behalf of one or more other subsystems or endpoints. The ACD application may control or coordinate call processing for packet telephony calls.

Abstract translation: 提供各种方法和装置以在分组电话网络中执行呼叫路由，排队和其他呼叫处理。 在一个实施例中，为分组电话呼叫执行呼叫处理的自动呼叫分配器（ACD）系统可以包括耦合到ACD应用的呼叫控制代理子系统。 呼叫控制代理子系统可以被布置为代表一个或多个其他子系统或端点处理分组电话呼叫的呼叫控制。 ACD应用可以控制或协调分组电话呼叫的呼叫处理。