Abstract:
A voice messaging system comprises a common message store, a local data store located remotely from the common message store, and a media server. The media server is operable to receive a call directed to a number serviced by the media server, prompt the user for a voice message, direct the voice message to the local data store for temporary storage, notify the common message store that the voice message is present in the local data store, respond to a request to transfer the voice message to the common message store, and direct the local data store to erase the message upon receipt of a communication from the common message store that the voice message was successfully saved.
Abstract:
A Voice extensible Markup Language (VXML) based voicemail system that has a distributed architecture is disclosed. The VXML voicemail system includes a media server and an application server. The media server is in communication with a telephone network. The media server receives a telephone call through the telephone network and invokes a voicemail service of the voicemail system by sending a request to an application server. The application server is adapted to generate a Voice extensible Markup Language (VXML) page in response to receiving the request and provide the media server with the VXML page to the media server, wherein the media server renders at least a portion of the VXML page. Methods for implementing VXML based voicemail systems are also disclosed. One method includes the steps: receiving a telephone call from a caller, the telephone call being received from a telephone network at a media server; receiving, at an application server, a request from the media server for a service; responsive to receiving the request, generating, at the application server, a Voice extensible Markup Language (VXML) page; and rending at least a portion of the VXML page.
Abstract:
The provision of various video based services and the playback of the video content associated with such services is delivered over a wireless network and controlled by the provision of various control functions that can be actuated by the user. The controlled playback can be implemented on a system level, in which the delivery of the video content is controlled in response to receiving control actuation signals from a receiver device or can be implemented at the receiver device level by storing the video content and controlling the rendering of the content based on user actuations. In either implementation, the playback control can include pausing, stopping, fast-forwarding, rewinding, reversing, fast-reversing and skipping of the video content.
Abstract:
A telecommunications system that supports the provision of video messaging to certain user devices, based on the calling line identifier or ANI associated with the user devices. Based on the CLID or the ANI, as well as user selected options, network configurations and status, and class-of-service characteristics, the telecommunications systems can revise the manner in which content is provided to the user equipment. Variations in the content provision include providing synchronized audio and video content, audio content only, video content only, video content with closed-captioning and closed-captioning only.
Abstract:
Video content is delivered in a bandwidth efficient manner to a destination device. The video content is analyzed and a compression operation is performed on the video content prior to delivery to the destination device. Any audio associated with the video content is maintained in synchronization with the video content. The compression of the video can be performed in a variety of manners including single transmission of static frames, combining substantially similar frames so that only a single frame representing the combination is transmitted, and only transmitting dynamically changing or active portions of the video content.
Abstract:
A message retrieval subsystem comprises a voice extensible mark-up language browser, a message server, and a message library. The VXML browser is configured with an application programming interface that enables a subscriber of a distributed voice messaging service to request a stored message. The message server receives a request to open a connection from a client process operative on the voice extensible mark-up language browser, spawns a thread to enable the connection, uses the thread to queue one or more subscriber requests for respective blocks of audio information, removes and processes the one or more subscriber requests, and uses the thread to forward a retrieved block of audio information to a subscriber. The message library is coupled to the message server and interposed between the message server and a common message store. The upper library isolates the VXML browser from a streaming protocol used to access the stored message.
Abstract:
A voice mail system that allows for the delivery of voice messages by chunks, thereby optimizing the delivery of the information. When a subscriber attempts to listen to his or her voice mail message, the header information for the first voice mail message is down loaded and played back to the subscriber. While the subscriber listens to the header information, the next two blocks of data of the voice message are downloaded. Upon the completion of the playback of the header information, the first two blocks of the voice mail message are available for playback and the first block is immediately available for playback. As the subscriber listens to the voice mail message subsequent blocks of the first voice mail message, and optionally header information and blocks of subsequent voice mail messages are simultaneously down loaded. Thus, the subscriber is able to seamlessly listen to the voice mail messages without a delay in the retrieval of the voice mail messages regardless of the order the subscriber listens to the messages.
Abstract:
A telecommunications system that supports the provision of video messaging, yet maintains compatibility and operation with user equipment that is not capable of processing, receiving or rendering video content. Based on the type of user equipment, as well as user selected options, network configurations and status, and class-of-service characteristics, the telecommunications systems can revise the manner in which content is provided to the user equipment. Variations in the content provision include providing synchronized audio and video content, audio content only, video content only, video content with closed-captioning and closed-captioning only.
Abstract:
Processing is allocated within a distributed telecommunications at two levels—the component level and the process level. At the component level, a virtual switch is employed to route service requests to one of a group of components that are configured to process the service request. The decision can be made autonomously by the virtual switch or entirely based on information provided by the component or even by a combination of both. At the process level, each component establishes multiple instances of the serving process and then selects one instance to process the service requests. The component monitors the processing burden of the instance of the process and if a degradation in performance is anticipated, the component selects an alternative instance of the serving process to handle subsequent requests.
Abstract:
A message retrieval subsystem comprises a voice extensible mark-up language browser, a message server, and a message library. The VXML browser is configured with an application programming interface that enables a subscriber of a distributed voice messaging service to request a stored message. The message server receives a request to open a connection from a client process operative on the voice extensible mark-up language browser, spawns a thread to enable the connection, uses the thread to queue one or more subscriber requests for respective blocks of audio information, removes and processes the one or more subscriber requests, and uses the thread to forward a retrieved block of audio information to a subscriber. The message library is coupled to the message server and interposed between the message server and a common message store. The upper library isolates the VXML browser from a streaming protocol used to access the stored message.