公开(公告)号：US20130191892A1

公开(公告)日：2013-07-25

申请号：US13797828

申请日：2013-03-12

Applicant: SALESFORCE.COM, INC

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Shanabrook

IPC: H04L29/06

CPC classification number: H04L63/105 ,  G06F17/30864 ,  H04L9/32 ,  H04L51/30 ,  H04L63/08 ,  H04L63/101 ,  H04L63/12

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

公开(公告)号：US20170293843A1

公开(公告)日：2017-10-12

申请号：US15386521

申请日：2016-12-21

Applicant: salesforce.com, inc.

Inventor： Susan Carol Shanabrook ,  Richard Alan Stevens ,  Ron H. Kimble ,  Michael P. Cadden ,  Travis D. Corson

IPC: G06N5/02 ,  H04L12/58 ,  G06F21/60

CPC classification number: G06N5/025 ,  G06F21/606 ,  G06N5/022 ,  G06N5/04 ,  G06Q10/06 ,  G06Q10/10 ,  H04L51/12 ,  H04L51/28

Abstract: In accordance with embodiments, there are provided mechanisms and methods for messaging in an on-demand database service. These mechanisms and methods for messaging in an on-demand database service can enable embodiments to more flexibly message in on-demand database environments. The ability of embodiments to provide such feature may lead to enhanced messaging features which may be used for providing more effective ways of messaging in the context of on-demand databases.

公开(公告)号：US20130290869A1

公开(公告)日：2013-10-31

申请号：US13828956

申请日：2013-03-14

Applicant: SALESFORCE.COM, INC.

Inventor： Rasmus Mencke ,  Richard Alan Stevens ,  Brian St. Clair

IPC: G06F3/048

CPC classification number: G06F17/243 ,  G06F3/048 ,  G06F17/2765 ,  G06Q10/107 ,  H04L51/00 ,  H04L51/30 ,  H04L51/34

Abstract: A method for processing email is presented here. The method begins by receiving email capture criteria for incoming email messages directed to a destination tenant of a multi-tenant database system. The method continues by comparing the email capture criteria to searchable information conveyed in the incoming email messages. When the searchable information in a candidate email message of the incoming email messages matches the email capture criteria by at least a threshold amount, the candidate email message is identified as a matched email message. The method continues by saving a copy of the matched email message for diagnostic analysis, and performing incoming email processing on the matched email message.

Abstract translation: 这里介绍一种处理电子邮件的方法。 该方法开始于接收针对多租户数据库系统的目的地租户的传入电子邮件的电子邮件捕获标准。 该方法通过将电子邮件捕获标准与传入的电子邮件中传达的可搜索信息进行比较来继续。 当所接收的电子邮件的候选电子邮件消息中的可搜索信息与电子邮件捕获标准相匹配至少一个阈值量时，候选电子邮件消息被标识为匹配的电子邮件消息。 该方法通过保存用于诊断分析的匹配电子邮件消息的副本以及对匹配的电子邮件消息执行传入电子邮件处理来继续。

公开(公告)号：US20130198869A1

公开(公告)日：2013-08-01

申请号：US13797798

申请日：2013-03-12

Applicant: salesforce.com, inc

Inventor： Susan Carol Shanabrook ,  Richard Alan Stevens ,  Ron H. Kimble ,  Michael P. Cadden ,  Travis D. Corson

IPC: G06F21/60

CPC classification number: G06N5/025 ,  G06F21/606 ,  G06N5/022 ,  G06N5/04 ,  G06Q10/06 ,  G06Q10/10 ,  H04L51/12 ,  H04L51/28

Abstract: In accordance with embodiments, there are provided mechanisms and methods for messaging in an on-demand database service. These mechanisms and methods for messaging in an on-demand database service can enable embodiments to more flexibly message in on-demand database environments. The ability of embodiments to provide such feature may lead to enhanced messaging features which may be used for providing more effective ways of messaging in the context of on-demand databases.

Abstract translation: 根据实施例，提供了在按需数据库服务中的消息传递的机制和方法。 用于按需数据库服务中的消息传递的这些机制和方法可以使得实现在按需数据库环境中更灵活地发送消息。 实施例提供这种特征的能力可以导致增强的消息传递特征，其可以用于在按需数据库的上下文中提供更有效的消息传递方式。

公开(公告)号：US20210160248A1

公开(公告)日：2021-05-27

申请号：US17080718

申请日：2020-10-26

Applicant: salesforce.com, inc.

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Carol Shanabrook

IPC: H04L29/06 ,  H04L9/32 ,  G06F16/951 ,  H04L12/58

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

公开(公告)号：US20180026990A1

公开(公告)日：2018-01-25

申请号：US15676408

申请日：2017-08-14

Applicant: salesforce.com, inc.

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Carol Shanabrook

IPC: H04L29/06 ,  H04L12/58 ,  H04L9/32 ,  G06F17/30

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

公开(公告)号：US09436837B2

公开(公告)日：2016-09-06

申请号：US13802338

申请日：2013-03-13

Applicant: salesforce.com, inc

Inventor： Susan Carol Shanabrook ,  Richard Alan Stevens ,  Ron H. Kimble ,  Michael P. Cadden ,  Travis D. Corson

IPC: G06F17/00 ,  G06N5/02 ,  G06F21/60 ,  H04L12/58 ,  G06N5/04 ,  G06Q10/10 ,  G06Q10/06

CPC classification number: G06N5/025 ,  G06F21/606 ,  G06N5/022 ,  G06N5/04 ,  G06Q10/06 ,  G06Q10/10 ,  H04L51/12 ,  H04L51/28

Abstract: In accordance with embodiments, there are provided mechanisms and methods for messaging in an on-demand database service. These mechanisms and methods for messaging in an on-demand database service can enable embodiments to more flexibly message in on-demand database environments. The ability of embodiments to provide such feature may lead to enhanced messaging features which may be used for providing more effective ways of messaging in the context of on-demand databases.

Abstract translation: 根据实施例，提供了在按需数据库服务中的消息传递的机制和方法。 用于按需数据库服务中的消息传递的这些机制和方法可以使得实现在按需数据库环境中更灵活地发送消息。 实施例提供这种特征的能力可以导致增强的消息传递特征，其可以用于在按需数据库的上下文中提供更有效的消息传递方式。

公开(公告)号：US11665173B2

公开(公告)日：2023-05-30

申请号：US17080718

申请日：2020-10-26

Applicant: Salesforce.com, Inc.

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Carol Shanabrook

IPC: H04L29/06 ,  H04L9/40 ,  H04L9/32 ,  G06F16/951 ,  H04L51/23 ,  H04W48/14

CPC classification number: H04L63/105 ,  G06F16/951 ,  H04L9/32 ,  H04L51/23 ,  H04L63/08 ,  H04L63/101 ,  H04L63/12

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

公开(公告)号：US10819712B2

公开(公告)日：2020-10-27

申请号：US15676408

申请日：2017-08-14

Applicant: salesforce.com, inc.

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Carol Shanabrook

IPC: G06F21/00 ,  H04L29/06 ,  H04L9/32 ,  G06F16/951 ,  H04L12/58 ,  G06F21/60 ,  G06F21/62 ,  G06Q20/32 ,  G06Q20/38

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

公开(公告)号：US20160110335A1

公开(公告)日：2016-04-21

申请号：US14983814

申请日：2015-12-30

Applicant: salesforce.com, inc.

Inventor： Rasmus Mencke ,  Richard Alan Stevens ,  Brian St. Clair

IPC: G06F17/24 ,  G06F17/27 ,  H04L12/58

CPC classification number: G06F17/243 ,  G06F3/048 ,  G06F17/2765 ,  G06Q10/107 ,  H04L51/00 ,  H04L51/30 ,  H04L51/34

Abstract: A method for processing email is presented here. The method begins by receiving email capture criteria for incoming email messages directed to a destination tenant of a multi-tenant database system. The method continues by comparing the email capture criteria to searchable information conveyed in the incoming email messages. When the searchable information in a candidate email message of the incoming email messages matches the email capture criteria by at least a threshold amount, the candidate email message is identified as a matched email message. The method continues by saving a copy of the matched email message for diagnostic analysis, and performing incoming email processing on the matched email message.