公开(公告)号：US09992144B2

公开(公告)日：2018-06-05

申请号：US14988906

申请日：2016-01-06

Applicant: salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: G06F15/16 ,  H04L12/58

CPC classification number: H04L51/14

Abstract: A method for processing email for a multi-tenant database system is presented here. The system includes a plurality of data centers and a plurality of instances of a database system core. Each data center implements at least one instance of the database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, wherein the incoming email is erroneously directed to a first instance of the database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

公开(公告)号：US20130191892A1

公开(公告)日：2013-07-25

申请号：US13797828

申请日：2013-03-12

Applicant: SALESFORCE.COM, INC

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Shanabrook

IPC: H04L29/06

CPC classification number: H04L63/105 ,  G06F17/30864 ,  H04L9/32 ,  H04L51/30 ,  H04L63/08 ,  H04L63/101 ,  H04L63/12

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

公开(公告)号：US10701011B2

公开(公告)日：2020-06-30

申请号：US15961470

申请日：2018-04-24

Applicant: salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: H04L12/58

Abstract: A method for processing email for a database system is presented here. The system includes a plurality of data centers and a plurality of instances of a database system core. Each data center implements at least one instance of the database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, where the incoming email is erroneously directed to a first instance of the database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

公开(公告)号：US20190272282A1

公开(公告)日：2019-09-05

申请号：US16263488

申请日：2019-01-31

Applicant: salesforce.com, inc.

Inventor： Rasmus Mencke

IPC: G06F16/28 ,  G06F16/906 ,  G06F16/901

Abstract: Disclosed are systems, methods and computer program products for using data object relationships in a database system to group database records and files associated with a first database record. In some implementations, one or more second database records maintained in a record repository are automatically identified as having a hierarchical relationship with the first record. One or more files associated directly or indirectly with the first record are also automatically identified. One or more group data objects can be created or updated in a database to define a group as including at least the one or more second records and the one or more files. Data can be transmitted from a server to a client machine to indicate the grouping.

公开(公告)号：US10037316B2

公开(公告)日：2018-07-31

申请号：US14983814

申请日：2015-12-30

Applicant: salesforce.com, inc.

Inventor： Rasmus Mencke ,  Richard Alan Stevens ,  Brian St. Clair

IPC: G06F3/048 ,  G06F17/24 ,  G06Q10/10 ,  H04L12/58 ,  G06F17/27

CPC classification number: G06F17/243 ,  G06F3/048 ,  G06F17/2765 ,  G06Q10/107 ,  H04L51/00 ,  H04L51/30 ,  H04L51/34

Abstract: A method for processing email is presented here. The method begins by receiving email capture criteria for incoming email messages directed to a destination tenant of a multi-tenant database system. The method continues by comparing the email capture criteria to searchable information conveyed in the incoming email messages. When the searchable information in a candidate email message of the incoming email messages matches the email capture criteria by at least a threshold amount, the candidate email message is identified as a matched email message. The method continues by saving a copy of the matched email message for diagnostic analysis, and performing incoming email processing on the matched email message.

公开(公告)号：US09736168B2

公开(公告)日：2017-08-15

申请号：US14711669

申请日：2015-05-13

Applicant: salesforce.com, inc.

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Carol Shanabrook

IPC: G06F21/00 ,  H04L29/06 ,  H04L9/32 ,  G06F17/30 ,  H04L12/58 ,  H04W12/06

CPC classification number: H04L63/105 ,  G06F17/30864 ,  H04L9/32 ,  H04L51/30 ,  H04L63/08 ,  H04L63/101 ,  H04L63/12

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

公开(公告)号：US20150244726A1

公开(公告)日：2015-08-27

申请号：US14711669

申请日：2015-05-13

Applicant: salesforce.com, inc.

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Carol Shanabrook

IPC: H04L29/06 ,  H04L12/58 ,  G06F17/30

CPC classification number: H04L63/105 ,  G06F17/30864 ,  H04L9/32 ,  H04L51/30 ,  H04L63/08 ,  H04L63/101 ,  H04L63/12

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

Abstract translation: 根据实施例，提供了用于对按需数据库服务的租户进行通信的安全验证的机制和方法。 用于对按需数据库服务的租户的通信的安全验证的这些机制和方法可以使实施例允许租户选择性地实施关于入站​​通信等的安全措施。实施例提供这种特征的能力可以允许租户有效地 有效实施入境邮件的安全措施。

公开(公告)号：US20210342039A1

公开(公告)日：2021-11-04

申请号：US17302989

申请日：2021-05-18

Applicant: salesforce.com, inc.

Inventor： Weiping Peng ,  HuaSheng Su ,  Jennifer Yang ,  Paul Gene Byrne ,  Rasmus Mencke ,  David Gary Mendelson

IPC: G06F3/0482 ,  G06F3/0485 ,  G06Q30/00 ,  G06F16/9535

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for generating or updating cross-community streams. A plurality of communities can be maintained on behalf of a plurality of member organizations. Members of each community can have access to a corresponding set of records. One or more selections operable to assign one or more records to one or more cross-community streams can be displayed in a user interface on a display of a device of a first user. A first request from the first user to assign a first set of one or more records to a first cross-community stream can be processed. The first cross-community stream can be generated or updated.

公开(公告)号：US20180241709A1

公开(公告)日：2018-08-23

申请号：US15961470

申请日：2018-04-24

Applicant: salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: H04L12/58

CPC classification number: H04L51/14

Abstract: A method for processing email for a database system is presented here. The system includes a plurality of data centers and a plurality of instances of a database system core. Each data center implements at least one instance of the database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, where the incoming email is erroneously directed to a first instance of the database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

公开(公告)号：US20160119264A1

公开(公告)日：2016-04-28

申请号：US14988906

申请日：2016-01-06

Applicant: salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: H04L12/58

CPC classification number: H04L51/14

Abstract: A method for processing email for a multi-tenant database system is presented here. The system includes a plurality of data centers and a plurality of instances of a database system core. Each data center implements at least one instance of the database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, wherein the incoming email is erroneously directed to a first instance of the database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

Abstract translation: 这里介绍了一种用于处理多租户数据库系统的电子邮件的方法。 该系统包括多个数据中心和数据库系统核心的多个实例。 每个数据中心至少实现一个数据库核心实例。 该方法在第一数据中心的第一本地邮件传送代理（MTA）处接收传入的电子邮件，其中所述传入电子邮件被错误地引导到数据库系统核心的第一实例。 该方法通过基于第一实例的标识符和第一数据中心的标识符来搜索维护在第一数据中心的专用域名服务（DNS）数据库来继续。 然后，该方法获得与多个数据中心的第二数据中心相关联的标识符，并且根据第二数据中心的标识符路由入局电子邮件。