公开(公告)号：US20240275886A1

公开(公告)日：2024-08-15

申请号：US18646213

申请日：2024-04-25

Applicant: Zoom Video Communications, Inc.

Inventor： Melinda Min Xiao-Devins ,  Haifeng Geng ,  Mengxiao Qian ,  Fengcai Sun ,  Hui Wen

IPC: H04M3/533 ,  H04M1/663 ,  H04M3/436

CPC classification number: H04M3/53366 ,  H04M1/663 ,  H04M3/436 ,  H04M3/5335

Abstract: Voicemail spam detection is performed based on content of voicemail messages. The content of an incoming voicemail message is compared to a spam template that includes a representation of a spam voicemail. Spam templates may be generated based on spam indications provided by users for voicemail messages they have received. User indications for sufficiently similar voicemail messages may be aggregated by maintaining a vote count for a spam template that reflects how many times a user has indicated a matching voicemail message is spam. A spam template may also include an occurrence count that reflects how many times voicemail messages matching a spam template have been detected in a telephony system. An incoming voicemail message may be compared to spam templates and, responsive to a match of content and/or a corresponding vote count or occurrence count meeting a condition, the voicemail message may be identified as spam.

公开(公告)号：US20230370549A1

公开(公告)日：2023-11-16

申请号：US18359075

申请日：2023-07-26

Applicant: HITHINK ROYALFLUSH INFORMATION NETWORK CO., LTD.

Inventor： Ming CHEN

IPC: H04M3/51 ,  G06N3/08 ,  G06F40/35 ,  G10L15/08 ,  G06F16/9032 ,  H04M3/54 ,  H04M3/436 ,  G10L15/26 ,  G06F16/683 ,  H04M3/527 ,  H04M3/533 ,  G10L25/63 ,  H04W4/16 ,  G06Q10/10 ,  H04W4/12 ,  G10L15/14 ,  G10L15/16

CPC classification number: H04M3/5166 ,  G06N3/08 ,  G06F40/35 ,  G10L15/08 ,  G06F16/90332 ,  H04M3/541 ,  H04M3/4365 ,  G10L15/26 ,  G06F16/685 ,  H04M3/527 ,  H04M3/5335 ,  H04M3/5141 ,  G10L25/63 ,  H04W4/16 ,  G06Q10/10 ,  H04W4/12 ,  H04M3/53341 ,  G10L2015/088 ,  G10L15/142 ,  G10L15/16

Abstract: Systems and methods for smart dialogue communication are provided. A method may include receiving, from a responder terminal device, a dialogue request configured to request a smart dialogue communication, wherein the dialogue request is associated with an incoming call request that is initiated by a requester via a requester terminal device and satisfies a smart dialogue condition determined by the responder terminal device; performing the smart dialogue communication with the requester terminal device associated with the requester; recording voice information associated with the smart dialogue communication; converting the voice information into the text information; and transmitting the text information to the responder terminal device.

公开(公告)号：US11758047B2

公开(公告)日：2023-09-12

申请号：US17660207

申请日：2022-04-21

Applicant: HITHINK ROYALFLUSH INFORMATION NETWORK CO., LTD.

Inventor： Ming Chen

IPC: H04M3/51 ,  H04M3/54 ,  G06F16/9032 ,  G06F40/35 ,  G10L15/26 ,  G06F16/683 ,  G06N3/08 ,  G06Q10/10 ,  G10L15/08 ,  G10L25/63 ,  H04M3/436 ,  H04M3/527 ,  H04M3/533 ,  H04W4/12 ,  H04W4/16 ,  G10L15/14 ,  G10L15/16

CPC classification number: H04M3/5166 ,  G06F16/685 ,  G06F16/90332 ,  G06F40/35 ,  G06N3/08 ,  G06Q10/10 ,  G10L15/08 ,  G10L15/26 ,  G10L25/63 ,  H04M3/4365 ,  H04M3/5141 ,  H04M3/527 ,  H04M3/5335 ,  H04M3/53341 ,  H04M3/541 ,  H04W4/12 ,  H04W4/16 ,  G10L15/142 ,  G10L15/16 ,  G10L2015/088

Abstract: Systems and methods for smart dialogue communication are provided. A method may include receiving, from a responder terminal device, a dialogue request configured to request a smart dialogue communication, wherein the dialogue request is associated with an incoming call request that is initiated by a requester via a requester terminal device and satisfies a smart dialogue condition determined by the responder terminal device; performing the smart dialogue communication with the requester terminal device associated with the requester; recording voice information associated with the smart dialogue communication; converting the voice information into the text information; and transmitting the text information to the responder terminal device.

公开(公告)号：US10038658B2

公开(公告)日：2018-07-31

申请号：US14828240

申请日：2015-08-17

Applicant: ROFORI CORPORATION

Inventor： Elvis A. Barrera ,  Will C. Dantzler ,  David J. Leigh

IPC: H04L12/58 ,  G06Q10/10

CPC classification number: H04L51/12 ,  G06Q10/107 ,  H04L51/04 ,  H04L51/16 ,  H04L51/32 ,  H04L51/36 ,  H04M3/5335 ,  H04N7/17309

Abstract: Embodiments described herein organize and percolate important messaging and information to the top of a communications pile, and create a high ratio of front-and-center communication versus chatter communication. This is analogous to creating a high signal-to-noise ratio in signal communications. Thus, embodiments described herein raise the desired signal level high above the noise level to obtain a visual at-a-glance level of communication with reduced clutter or no clutter.

公开(公告)号：US09955014B2

公开(公告)日：2018-04-24

申请号：US12980968

申请日：2010-12-29

Applicant: John H. Yoakum

Inventor： John H. Yoakum

IPC: H04M1/64 ,  H04M3/533 ,  H04L12/58 ,  G06Q10/10

CPC classification number: H04M3/5335 ,  G06Q10/107 ,  H04L51/22 ,  H04M3/53366

Abstract: A method and apparatus for delivering a message. A plurality of audio messages destined for a recipient is received from a corresponding plurality of senders. Each of the plurality of audio messages includes a corresponding first sender designated priority designated by the corresponding sender. Member configuration data that identifies a first recipient prioritization attribute is accessed. A prioritized list of the plurality of audio messages is generated based on both the corresponding first sender designated priority and the first recipient prioritization attribute associated with the each of the plurality of audio messages. A subset of the plurality of audio messages is provided to a client device associated with the recipient based on the prioritized list.

公开(公告)号：US20170201632A1

公开(公告)日：2017-07-13

申请号：US15436022

申请日：2017-02-17

Applicant: SAMSUNG ELECTRONICS CO., LTD.

Inventor： Bo Hyun YU ,  DONGJIN KOH ,  SANGHYUK SHIN ,  SUHA YOON

IPC: H04M19/04

CPC classification number: H04M19/041 ,  H04L51/24 ,  H04L51/36 ,  H04M3/42382 ,  H04M3/5335 ,  H04M3/537 ,  H04M19/047 ,  H04M19/048 ,  H04W4/12

Abstract: A method and an apparatus for notification of a message reception according to a property of a received message are disclosed. A first terminal receives a message transmitted from a second terminal, determines a notification method corresponding to the received message based on a result of the analysis of the received message, and then outputs a notification signal according to the determined notification method.

公开(公告)号：US20170186445A1

公开(公告)日：2017-06-29

申请号：US15399193

申请日：2017-01-05

Applicant: Nuance Communications, Inc.

Inventor： Raquel Sanchez Martinez

IPC: G10L25/63 ,  G10L15/187 ,  G10L15/26

CPC classification number: G10L25/63 ,  G06F17/2785 ,  G10L15/187 ,  G10L15/265 ,  H04M3/5335 ,  H04M2201/60

Abstract: Methods and apparatus for processing a voicemail message to generate a textual representation of at least a portion of the voicemail message. At least one emotion expressed in the voicemail message is determined by applying at least one emotion classifier to the voicemail message and/or the textual representation. An indication of the determined at least one emotion is provided in a manner associated with the textual representation of the at least a portion of the voicemail message.

公开(公告)号：US20170142253A1

公开(公告)日：2017-05-18

申请号：US15421019

申请日：2017-01-31

Applicant: Elwha LLC

Inventor： Alistair K. Chan ,  William D. Duncan ,  Roderick A. Hyde ,  Ozgur Emek Yildirim

IPC: H04M3/42 ,  H04M3/533

CPC classification number: H04M3/42195 ,  H04M1/64 ,  H04M3/42059 ,  H04M3/42348 ,  H04M3/432 ,  H04M3/53325 ,  H04M3/5335 ,  H04M3/53366 ,  H04M2201/16 ,  H04M2203/2072 ,  H04M2203/655 ,  H04W4/14

Abstract: A computing device includes a memory; and a processing circuit coupled to the memory and configured to receive call data regarding a plurality of telephone calls placed to the computing device, each of the plurality of telephone calls being placed by a caller; prioritize each caller based on the call data and prioritization data stored in the memory, the prioritization data providing an indication of a relationship between each caller and a receiver associated with the computing device and including at least one of electronic contact data, electronic calendar data, and social media data; determine a future time for each caller to speak with the receiver based on the prioritization of each caller; and transmit a message to each caller providing an indication of the future time.

公开(公告)号：US09473641B2

公开(公告)日：2016-10-18

申请号：US14880501

申请日：2015-10-12

Applicant: AT&T Intellectual Property I, L.P.

Inventor： Hisao M. Chang ,  Xiaolian Bi

IPC: H04M11/00 ,  H04M3/533 ,  G10L15/26

CPC classification number: H04M3/533 ,  G10L15/26 ,  G10L2015/027 ,  H04M3/53333 ,  H04M3/5335

Abstract: Disclosed herein are systems, computer-implemented methods, and tangible computer-readable media for automatically transcribing voicemail. The method includes receiving a plurality of voicemail messages from callers, identifying for each voicemail message in the plurality of voicemail messages a first frequency with which the respective caller leaves voicemails, identifying for each voicemail message in the plurality of voicemail messages a second frequency with which a user requests transcription of each voicemail, assigning a priority ranking to each voicemail message in the plurality of voicemail messages based on the respective first frequency and the respective second frequency, and transcribing untranscribed voicemail messages with a highest priority ranking. The method can include establishing a priority ranking threshold and repeatedly transcribing a next highest ranking untranscribed voicemail message until no further untranscribed voicemail messages remain above the priority ranking threshold.

公开(公告)号：US20160142871A1

公开(公告)日：2016-05-19

申请号：US14924432

申请日：2015-10-27

Applicant: Silver State Intellectual Technologies, Inc.

Inventor： Michael L. Obradovich ,  Steven W. Schebesch ,  John D. Pirtle ,  Toby C. Crain

IPC: H04W4/02 ,  H04W8/20 ,  H04L29/08

CPC classification number: H04W4/023 ,  H04L29/12122 ,  H04L51/12 ,  H04L51/22 ,  H04L51/38 ,  H04L61/1547 ,  H04L63/0853 ,  H04L63/102 ,  H04L67/04 ,  H04L67/30 ,  H04L67/306 ,  H04L67/42 ,  H04L2463/102 ,  H04M3/4211 ,  H04M3/42178 ,  H04M3/42348 ,  H04M3/493 ,  H04M3/53333 ,  H04M3/5335 ,  H04M2207/18 ,  H04W4/18 ,  H04W8/20

Abstract: In a communication arrangement in accordance with the invention, a server is employed to collect and organize information for mobile device users according to the user profiles, e.g., personal profile, business profile, vacation profile, etc., which reflect different user personae. Moreover, with the server, incoming messages for the user are organized and stored according to the source of the messages and the user criteria established in the user profiles. Further, information in a mobile device may be organized using electronic information cards, referred to as “E-cards,” which facilitate, among others, transfer of information from the mobile device to the server, or other mobile devices to conduct various commercial and data transactions.

Abstract translation: 在根据本发明的通信装置中，服务器被用于根据反映不同用户角色的用户简档，例如个人简档，业务简档，休假简档等，为移动设备用户收集和组织信息。 此外，对于服务器，根据消息的来源和在用户简档中建立的用户标准来组织和存储用户的输入消息。 此外，可以使用称为“电子贺卡”的电子信息卡来组织移动设备中的信息，这些信息促进了诸如从移动设备到服务器或其他移动设备的信息传输，以便进行各种商业和 数据交易。