LIMITING INTERRUPTIONS AND ADJUSTING INTERRUPTION SOUND LEVELS

    公开(公告)号:US20180349383A1

    公开(公告)日:2018-12-06

    申请号:US15891461

    申请日:2018-02-08

    IPC分类号: G06F17/30 H04L12/58 G06Q10/10

    摘要: In an approach for managing computing interruptions, a processor receives a computing interruption on a computing device. A processor monitors computing activity of a user on the computing device. A processor accesses user preferences, wherein the user preferences are based on an analysis of previous responses by the user to previous computing interruptions. A processor determines a minimum threshold, based on the computing activity of the user and the user preferences, wherein the minimum threshold identifies when a computing interruption is allowed to be presented to the user. A processor determines from the computing interruption, a sender and a context of the computing interruption. A processor assigns a ranking to the computing interruption based on the sender and the context of the computing interruption. A processor compares the ranking to the minimum threshold. A processor determines whether to present the computing interruption, based on the comparison.

    LIMITING INTERRUPTIONS AND ADJUSTING INTERRUPTION SOUND LEVELS

    公开(公告)号:US20180349379A1

    公开(公告)日:2018-12-06

    申请号:US15609522

    申请日:2017-05-31

    IPC分类号: G06F17/30 H04L12/58 G06Q10/10

    摘要: In an approach for managing computing interruptions, a processor receives a computing interruption on a computing device. A processor monitors computing activity of a user on the computing device. A processor accesses user preferences, wherein the user preferences are based on an analysis of previous responses by the user to previous computing interruptions. A processor determines a minimum threshold, based on the computing activity of the user and the user preferences, wherein the minimum threshold identifies when a computing interruption is allowed to be presented to the user. A processor determines from the computing interruption, a sender and a context of the computing interruption. A processor assigns a ranking to the computing interruption based on the sender and the context of the computing interruption. A processor compares the ranking to the minimum threshold. A processor determines whether to present the computing interruption, based on the comparison.

    METHOD, SYSTEM, AND STORAGE MEDIUM FOR MESSAGE PROCESSING

    公开(公告)号:US20180295076A1

    公开(公告)日:2018-10-11

    申请号:US16007314

    申请日:2018-06-13

    发明人: Qi WANG

    IPC分类号: H04L12/58 H04L29/08

    摘要: The present disclosure is related to the field of communication technologies and provides a method, system, and storage medium for message processing. The method includes the following steps: configuring, by an initiator, a serial number for a message, and sending the message having the configured serial number to a target end; extracting, by the target end, a serial number of a message that a user chooses to reply to, and adding the serial number to a corresponding reply message; and displaying, by the initiator according to the serial number carried in the reply message, the reply message next to a message corresponding to the serial number carried in the reply message. In the present disclosure, the serial number is configured for each message, and the reply message is displayed next to the corresponding message according to the serial number carried in the reply message, thereby improving pertinence between a reply message and its original message.

    METHODS AND SYSTEMS FOR ELECTRONIC MESSAGING MANAGEMENT

    公开(公告)号:US20180248831A1

    公开(公告)日:2018-08-30

    申请号:US15904752

    申请日:2018-02-26

    申请人: DAVID FLETCHER

    发明人: DAVID FLETCHER

    IPC分类号: H04L12/58

    摘要: We receive messages today through multiple channels such as telephone, texts, emails, social media posts etc. and can struggle to prioritize, miss messages, etc. which can impact sales, service, and other customer orientated activities within businesses, service providers etc. Embodiments of the invention exploit a communication model wherein the conventional delay is augmented with filters, recirculating delay lines, decision circuits and loads to exploit an electrical analogy. This model allows different priority messages to be handled and recognizes that messages have different priorities associated with them and that these priorities are dynamic and do not necessarily depend solely upon the sender and recipient but also the context of that communication within an overall activity. Beneficially, the model is compatible with a variety of enterprise software tools including, but not limited, lead management (LM), sales management (SM), customer relationship management (CRM), as well as electronic mail and other communication tools etc.

    Integrating applications
    10.
    发明授权

    公开(公告)号:US10037235B2

    公开(公告)日:2018-07-31

    申请号:US15470057

    申请日:2017-03-27

    摘要: The present disclosure extends to methods, systems, and computer program products for integrating applications. In general, aspects of the invention can be used to reduce complexities associated with integrating applications and conserve computer system resources. Designed message processing functionality as well as updates and changes can be maintained through a centralized application message processing framework and then used by a plurality of applications. The centralized application message processing framework significantly reduces, and potentially eliminates, the need to incorporate message processing functionality individually into each of the plurality of applications. This in turn reduces the burden and complexity of maintaining message processing functionality for the plurality of applications.