公开(公告)号：US20200097979A1

公开(公告)日：2020-03-26

申请号：US16138309

申请日：2018-09-21

Applicant: salesforce.com, inc.

Inventor： Anjesh Dubey ,  Jason Teller ,  Miko Arnab Bose ,  Charles C. Reid ,  Harsha Lingampally ,  Aaron Liang Bin Liu ,  Joseph Leong ,  Alexander Frederick Schaffer

IPC: G06Q30/00 ,  H04M3/51 ,  H04M3/523 ,  G06F17/30 ,  H04L29/08

Abstract: Disclosed are examples of systems, apparatuses, methods and computer program products for maintaining flows to manage tasks assigned to a user of a database system. Further disclosed are examples of systems, apparatuses, methods and computer program products for sharing execution logic, including but not limited to running instances of flows, across different users of a database system.

公开(公告)号：US20200097577A1

公开(公告)日：2020-03-26

申请号：US16138322

申请日：2018-09-21

Applicant: salesforce.com, inc.

Inventor： Matthew Quinn Nielsen ,  Brett Schuenemann ,  Jianming Shao ,  Joshua Giblette ,  Alicia Charmaine Williams ,  Peng-Wen Chen ,  Samuel Paul ,  Yamuna Esaiarasan ,  Reddy Prasad Yerradoddi ,  Ji Wang ,  Jason Teller ,  Jonathan Aniano ,  Owen Winne Schoppe

IPC: G06F17/30 ,  G06Q30/00 ,  G06F3/0482

Abstract: Disclosed are examples of systems, apparatuses, methods and computer program products for maintaining flows to manage tasks assigned to a user of a database system. Further disclosed are examples of systems, apparatuses, methods and computer program products for sharing execution logic, including but not limited to running instances of flows, across different users of a database system.

公开(公告)号：US20230244686A1

公开(公告)日：2023-08-03

申请号：US17589778

申请日：2022-01-31

Applicant: salesforce.com, inc.

Inventor： Zineb Laraki ,  Penny Tselikis ,  Till Christian Bergmann ,  Michael Weil ,  Christian Posse ,  Jason Teller ,  Alex Edelstein ,  Sarah Joann Aerni ,  Mehmet Ezbiderli

IPC: G06F16/25 ,  G06F16/23 ,  G06F16/2457 ,  G06N20/00

CPC classification number: G06F16/254 ,  G06F16/23 ,  G06F16/2457 ,  G06N20/00

Abstract: Methods, systems, apparatuses, devices, and computer program products are described. A system may identify, from an event log including log entries for a tenant of a multi-tenant database system, a pattern of log entries corresponding to main actions and satisfying a frequency threshold. The system may identify log entries associated with the pattern and corresponding to the main actions, detailed actions, or both. The system may retrieve data corresponding to a history field of a data object associated with the pattern and may determine at least a portion of a process flow for the data object according to the pattern and based on the log entries and the historical data. The process flow may include operations to perform using the data object. In some cases, the system may transmit, to a user device, an indication of the portion of the process flow for user review and implementation.

公开(公告)号：US11308067B2

公开(公告)日：2022-04-19

申请号：US16138322

申请日：2018-09-21

Applicant: salesforce.com, inc.

Inventor： Matthew Quinn Nielsen ,  Ji Wang ,  Jason Teller ,  Jonathan Aniano ,  Owen Winne Schoppe ,  Brett Schuenemann ,  Jianming Shao ,  Joshua Giblette ,  Alicia Charmaine Williams ,  Peng-Wen Chen ,  Samuel Paul ,  Yamuna Esaiarasan ,  Reddy Prasad Yerradoddi

IPC: G06F16/00 ,  G06F16/23 ,  G06F3/0482 ,  G06Q30/00 ,  G06F16/25

Abstract: Disclosed are examples of systems, apparatuses, methods and computer program products for maintaining flows to manage tasks assigned to a user of a database system. Further disclosed are examples of systems, apparatuses, methods and computer program products for sharing execution logic, including but not limited to running instances of flows, across different users of a database system.

公开(公告)号：US20200019300A1

公开(公告)日：2020-01-16

申请号：US16036063

申请日：2018-07-16

Applicant: salesforce.com, inc.

Inventor： Samuel William Bailey ,  Jason Teller ,  Nathan Edward Lipke ,  Anvitha Jaishankar ,  James Johnson ,  Yucheng Wang ,  Hugh Cockburn

IPC: G06F3/0484 ,  G06F9/451 ,  G06F3/01 ,  G06F3/0483 ,  G06F17/30

Abstract: A processor can cause operation tracking screens to be presented on a display. The operation tracking screens can include first and second screen areas. Some of the first screen areas can have graphical control elements configured to receive information associated with actions associated with a sequence of operations. The actions can include first and second actions performed concurrently. The second screen areas can have a graphical representation of stages of the sequence of operations. The graphical representation of the stages can be of a default sequence of the stages, in response to an initiation of the sequence of operations, and can be modified to include a graphical representation of an additional stage in response to a determination of a result of a condition being a specific value. The processor can receive signals associated with the information associated with the actions and can cause the sequence of operations to be processed.

公开(公告)号：US20230245010A1

公开(公告)日：2023-08-03

申请号：US17589763

申请日：2022-01-31

Applicant: salesforce.com, inc.

Inventor： Sarah Joann Aerni ,  Zineb Laraki ,  Penny Tselikis ,  Till Christian Bergmann ,  Michael Weil ,  Christian Posse ,  Jason Teller ,  Alex Edelstein ,  Mehmet Ezbiderli

IPC: G06Q10/06

CPC classification number: G06Q10/063112

Abstract: Methods, systems, apparatuses, devices, and computer program products are described. An intelligent routing system may route a data object to a path in a process flow using a model, such as a machine-learned model. The system may receive a first data object and may route the first data object along a path of the process flow using a random routing procedure, for example, for model training. The routing may involve performing operations based on the path and the features of the first data object. The system may update one or more models based on an outcome of the operations. Following training, the system may insert a model into the process flow at a decision point between paths. The system may receive a second data object and may route the second data object to a path using the model and based on features of the second data object.

公开(公告)号：US10775987B2

公开(公告)日：2020-09-15

申请号：US16036063

申请日：2018-07-16

Applicant: salesforce.com, inc.

Inventor： Samuel William Bailey ,  Jason Teller ,  Nathan Edward Lipke ,  Anvitha Jaishankar ,  James Johnson ,  Yucheng Wang ,  Hugh Cockburn

IPC: G06F3/0484 ,  G06F9/451 ,  G06F3/0483 ,  G06F3/01 ,  G06F16/904

Abstract: A processor can cause operation tracking screens to be presented on a display. The operation tracking screens can include first and second screen areas. Some of the first screen areas can have graphical control elements configured to receive information associated with actions associated with a sequence of operations. The actions can include first and second actions performed concurrently. The second screen areas can have a graphical representation of stages of the sequence of operations. The graphical representation of the stages can be of a default sequence of the stages, in response to an initiation of the sequence of operations, and can be modified to include a graphical representation of an additional stage in response to a determination of a result of a condition being a specific value. The processor can receive signals associated with the information associated with the actions and can cause the sequence of operations to be processed.