公开(公告)号：US10564794B2

公开(公告)日：2020-02-18

申请号：US14854293

申请日：2015-09-15

申请人： Xerox Corporation

发明人： Jutta K. Willamowski ,  Matthieu Mazzega ,  Yves Hoppenot

IPC分类号： G06F16/00 ,  G06F3/0481 ,  G06F17/22 ,  G06F16/93

摘要： Methods, systems, and computer-readable media for digital document management. A physical context can be identified, wherein such a physical context includes three dimensions of data. One or more digital documents can be automatically linked to the physical context, after identifying the physical context. Constraints can then be combined, which are derived from the three dimensions of data, allow particular actions with respect to the digital document(s). The three dimensions of data include, for example, data indicative of location, time, and a social component (e.g., people present at a location). Actions with respect to the digital document can include, for example: an allowed action, a restricted action, or a prohibited action (e.g., read/write).

公开(公告)号：US20140132976A1

公开(公告)日：2014-05-15

申请号：US13677341

申请日：2012-11-15

申请人： XEROX CORPORATION

发明人： Gabriela Csurka ,  Jutta K. Willamowski ,  Yves Hoppenot

IPC分类号： G06K15/02

CPC分类号： G06F3/1219 ,  G06F3/126 ,  G06F3/1273 ,  G06F3/1274 ,  G06F3/1288

摘要： A method and system for managing print jobs is disclosed. A received print job is compared with pending print jobs and executed print jobs, wherein the pending print jobs and the executed print jobs are stored in one or more print queues associated with one or more printing systems. Thereafter, one or more pending print jobs are suspended if the one or more pending print jobs are found similar to the received print job based on the comparison; or the received print job is suspended if the received print job is found similar to one or more of the executed print jobs, based on the comparison.

摘要翻译： 公开了一种用于管理打印作业的方法和系统。 将接收的打印作业与待处理的打印作业和执行的打印作业进行比较，其中待处理打印作业和执行的打印作业存储在与一个或多个打印系统相关联的一个或多个打印队列中。 此后，如果基于该比较发现与接收到的打印作业类似的一个或多个挂起的打印作业，则暂停一个或多个挂起的打印作业; 或者如果接收的打印作业被发现类似于所执行的打印作业中的一个或多个，则基于该比较，所接收的打印作业被暂停。

公开(公告)号：US20180349778A1

公开(公告)日：2018-12-06

申请号：US15609274

申请日：2017-05-31

申请人： Xerox Corporation

发明人： Josè Miguel Pèrez Àlvarez ,  Mario Cortes Cornax ,  Adrian Corneliu Mos ,  Yves Hoppenot

IPC分类号： G06N5/04 ,  G06F17/30 ,  G06Q10/06

摘要： A computer-implemented method and system provide for externalizing data in process execution environments. The method includes extracting a data model from a domain specification. The data model includes a set of business objects, at least some of the business objects being linked to a domain-specific activity type by a business object relation. A database is generated from the data model which is accessible through an application program interface. Provision is made for a user to generate a domain-specific process model with links to business objects in the domain specification. The domain-specific process model is transformed to a domain-independent process model which has access to the database through the application program interface at runtime.

公开(公告)号：US20170357909A1

公开(公告)日：2017-12-14

申请号：US15181714

申请日：2016-06-14

申请人： Xerox Corporation

发明人： Jutta Katharina Willamowski ,  Yves Hoppenot ,  Jerome Pouyadou ,  Michel Langlais ,  Juan-Pablo Suarez

IPC分类号： G06N99/00 ,  G06F17/30

CPC分类号： G06N20/00 ,  G06F16/285 ,  G06F16/93

摘要： A system and method that supports the efficient interactive identification of the most paper intensive document categories such that a maximum number of the documents belonging to those categories can be correctly categorized with a minimum effort and within a minimum amount of time is disclosed. Further, an iterative method combining automatic grouping mechanisms with human labelling. The system and method are configured to allow the automatic machine labelling to run iteratively to generate improved document clustering and categorization.

公开(公告)号：US20170161595A1

公开(公告)日：2017-06-08

申请号：US14960986

申请日：2015-12-07

申请人： Xerox Corporation

发明人： Jérome Pouyadou ,  Yves Hoppenot

IPC分类号： G06K15/02 ,  H04N1/00 ,  G06F17/27

CPC分类号： G06K15/181 ,  G06F3/1208 ,  G06F3/1244 ,  G06F3/1285 ,  G06F17/2705 ,  G06F17/2725 ,  G06K15/1827 ,  H04N1/00244 ,  H04N2201/0094

摘要： A method for extracting text from a page description language (“PDL”) document includes capturing a PDL file generated by a print driver for a printed document. The PDL file contains a set of drawing instructions for drawing a run of text formed from a series of glyphs. The PDL file is parsed to extract the drawing instructions of each glyph. The glyph drawing instructions are compared with a database of glyph characteristics. When a match is found between the drawing instructions and the database of glyph characteristics a corresponding text character associated with that set of characteristics is extracted. Where no match is found, the drawing instructions may be rendered as a bitmap and features extracted from the bitmap are compared with stored features to identify a glyph with similar features, or if there is none, an error may be recorded. A text summary may be generated.

公开(公告)号：US20170075945A1

公开(公告)日：2017-03-16

申请号：US14854293

申请日：2015-09-15

申请人： Xerox Corporation

发明人： Jutta K. Willamowski ,  Matthieu Mazzega ,  Yves Hoppenot

IPC分类号： G06F17/30 ,  G06F3/0481 ,  G06F17/22

摘要： Methods, systems, and computer-readable media for digital document management. A physical context can be identified, wherein such a physical context includes three dimensions of data. One or more digital documents can be automatically linked to the physical context, after identifying the physical context. Constraints can then be combined, which are derived from the three dimensions of data, allow particular actions with respect to the digital document(s). The three dimensions of data include, for example, data indicative of location, time, and a social component (e.g., people present at a location). Actions with respect to the digital document can include, for example: an allowed action, a restricted action, or a prohibited action (e.g., read/write).

摘要翻译： 用于数字文档管理的方法，系统和计算机可读介质。 可以识别物理上下文，其中这样的物理上下文包括三维数据。 在识别物理上下文之后，一个或多个数字文档可以自动链接到物理上下文。 然后可以将限制从数据的三个维度导出，允许针对数字文档的特定动作。 数据的三个维度包括例如指示位置，时间和社会成分（例如，存在于某个位置的人）的数据。 关于数字文档的操作可以包括例如：允许的动作，受限制的动作或被禁止的动作（例如，读/写）。

公开(公告)号：US09477913B2

公开(公告)日：2016-10-25

申请号：US14539492

申请日：2014-11-12

申请人： Xerox Corporation

发明人： Gabriela Csurka ,  Jerome Pouyadou ,  Jutta Katharina Willamowski ,  Yves Hoppenot

IPC分类号： G06F3/12 ,  G06K15/02 ,  G06K15/00 ,  G06F17/22

CPC分类号： G06K15/1867 ,  G06F17/22 ,  G06K15/4095

摘要： Disclosed is a method and system of differential processing a print job including one or more original documents to render an obfuscated version of the print job. According to an exemplary method, the differential process replaces letters of an original document with randomly selected characters of substantially the same size and location as the original document and objects such as images/graphics are replaced with blurred versions of substantially the same size and locations as the objects in the original document. The differential process creates an obfuscated version of the print job which is illegible and useful for further processing where privacy of documents included in the print job is required.

摘要翻译： 公开了一种差分处理包括一个或多个原始文档以打印打印作业的混淆版本的打印作业的方法和系统。 根据示例性方法，差分过程用原始文档替换原始文档的字母与随机选择的大小和位置大小相同的字符，并且诸如图像/图形的对象被基本相同的尺寸和位置的模糊版本替换 原始文档中的对象。 差分过程创建了一个混淆版本的打印作业，对于需要打印作业中包含的文档隐私的进一步处理而言，这是不可辨识和有用的。

公开(公告)号：US20160105559A1

公开(公告)日：2016-04-14

申请号：US14510602

申请日：2014-10-09

申请人： Xerox Corporation

发明人： Francois Ragnet ,  Stefania Castellani ,  Benjamin Vincent Hanrahan ,  Yves Hoppenot

IPC分类号： H04M3/51 ,  G06Q10/06

CPC分类号： H04M3/5175 ,  G06Q10/06398 ,  H04M2203/555

摘要： Methods and systems determining customer satisfaction in a work environment via prescriptive analytics. Self-reported data related to the perception of an agent with respect to customer satisfaction in a work environment (e.g., a call center) can be collected via an interface (e.g., an agent dashboard) that allows the agent to enter the self-reported data regarding the customer satisfaction. The self-reported data can then be correlated with an actual customer satisfaction score associated with the agent to derive data indicative of an interaction between the agent and a customer(s). Feedback data can then be provided via the interface indicating a correctness of the self-reported data based on correlating the self-reported data with the actual customer satisfaction score.

摘要翻译： 方法和系统通过规范性分析确定工作环境中的客户满意度。 可以通过界面（例如，代理仪表板）收集与工作环境（如呼叫中心）中顾客满意感相关的自我报告数据，允许代理人进入自报 有关客户满意度的数据。 然后可以将自我报告的数据与与代理相关联的实际客户满意度得分相关联，以得出指示代理和客户之间的交互的数据。 然后可以通过界面提供反馈数据，该界面指示自报数据的正确性，这是基于将自我报告的数据与实际的客户满意度得分相关联的。

公开(公告)号：US09216591B1

公开(公告)日：2015-12-22

申请号：US14580795

申请日：2014-12-23

申请人： Xerox Corporation

发明人： David Rozier ,  Yves Hoppenot ,  Frederic Roulland

IPC分类号： B41J29/38 ,  B41J3/407

CPC分类号： G06F3/1219 ,  G06F3/1254 ,  G06F3/1273 ,  G06F3/1285

摘要： This disclosure provides a method and system to promote the reduction of an environmental impact by one or more users of a printing system. According to an exemplary embodiment, a printing system includes a motivational platform and an operatively associated printer driver, the motivational platform recording the historical print activity of a plurality of users associated with a group and communicating the historical print activity to the print driver which is configured to provide an active user recommended selectable printer settings for a print job, prior to being submitted, which are based on best practices within the group.

摘要翻译： 本公开提供了一种促进由打印系统的一个或多个用户减少环境影响的方法和系统。 根据示例性实施例，打印系统包括激励平台和可操作关联的打印机驱动程序，所述激励平台记录与组相关联的多个用户的历史打印活动，并将历史打印活动传达给配置的打印驱动程序 在提交之前为打印作业提供有效的推荐可选择的打印机设置，这些设置是基于组内的最佳做法。

公开(公告)号：US10949758B2

公开(公告)日：2021-03-16

申请号：US15609274

申请日：2017-05-31

申请人： Xerox Corporation

发明人： José Miguel Pérez Álvarez ,  Mario Cortes Cornax ,  Adrian Corneliu Mos ,  Yves Hoppenot

IPC分类号： G06F16/30 ,  G06N5/04 ,  G06Q10/06 ,  G06F16/245 ,  G06F16/23 ,  G06F16/21 ,  G06N5/02

摘要： A computer-implemented method and system provide for externalizing data in process execution environments. The method includes extracting a data model from a domain specification. The data model includes a set of business objects, at least some of the business objects being linked to a domain-specific activity type by a business object relation. A database is generated from the data model which is accessible through an application program interface. Provision is made for a user to generate a domain-specific process model with links to business objects in the domain specification. The domain-specific process model is transformed to a domain-independent process model which has access to the database through the application program interface at runtime.