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公开(公告)号：US20220393897A1
公开(公告)日：2022-12-08
申请号：US17819833
申请日：2022-08-15
发明人： Rachel Ward , Ning Zhang , Carl Wang , Brian Matthew White
IPC分类号： H04L12/18 , H04L67/12 , H04W68/02 , H04L65/1073 , H04L65/1104 , H04L67/51
摘要： A device may include a memory storing instructions and processor configured to execute the instructions to maintain an Internet of Things (IoT) device database that stores, for an IoT device in the IoT device database, an application server device list that includes one or more application server devices that are to be notified when the IoT device is determined to be in an awake state. The processor may be further configured to receive a first indication from a first application server device that the IoT device is in an awake state; access the IoT device database to identify a second application server device associated with the IoT device; and send a second indication to the second application server device that the IoT device is in the awake state based on the received first indication from the first application server device.
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公开(公告)号：US11349870B2
公开(公告)日：2022-05-31
申请号：US16742709
申请日：2020-01-14
发明人： Brian Matthew White , Ning Zhang
摘要： An exemplary security virtualization system implemented by a multi-access edge compute (“MEC”) server identifies a security policy for a device that is separate from and communicatively coupled to the MEC server. The security virtualization system intercepts data transmitted to the device from an application server, and applies a security service to the intercepted data in accordance with the security policy identified for the device. Subsequent to the applying of the security service, the security virtualization system delivers, to the device by way of a secure connection between the security virtualization system and the device, sanitized data that corresponds to the intercepted data and has been sanitized by way of the security service. Corresponding methods and systems are also disclosed.
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公开(公告)号：US20210049032A1
公开(公告)日：2021-02-18
申请号：US16543281
申请日：2019-08-16
发明人： Brian Matthew White , Ning Zhang
摘要： An exemplary client virtualization system implemented by a multi-access server receives a service request from an Internet of Things (“IoT”) device that is separate from and communicatively coupled to the multi-access server. In response to the service request, the client virtualization system instantiates a virtualized device management client configured to serve the IoT device and that is hosted on the multi-access server. The client virtualization system receives a device management message that is for the IoT device and that is from a centralized device management server. The client virtualization system then delivers the device management message to the IoT device. Corresponding methods and systems are also disclosed.
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公开(公告)号：US10045203B2
公开(公告)日：2018-08-07
申请号：US15249394
申请日：2016-08-27
发明人： Gayathri Chandrasekaran , Joe Varghese , Jangam Deenaraj Joshi , Brian Matthew White , Rachel YuYin Ward , Sivagnanalingam Sivaganesh , Sankar Shanmugam
摘要： Systems and methods relating to obtaining group criteria for mobile devices to be associated with a user-specified group; determining that a first mobile device satisfies the group criteria; obtaining a release time for the group in connection with a first software update; determining that availability of the first software update should not be indicated prior to the release time to the first mobile device based on the determination that the first mobile device satisfies the group criteria; and indicating, at a first time, to the first mobile device that the first software update is available based on the first time occurring during or after the release time.
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5.发明申请COMBINED APPLICATION PROGRAMMING INTERFACE AND DEVICE MANAGEMENT FOR REMOTE DEVICE DIAGNOSTICS AND MANAGEMENT 审中-公开用于远程设备诊断和管理的组合应用编程接口和设备管理公开(公告)号：US20160012451A1
公开(公告)日：2016-01-14
申请号：US14328159
申请日：2014-07-10
发明人： Sankar Shanmugam , Gayathri Chandrasekaran , Joe Varghese , Petri Virkkula , Brian Matthew White
CPC分类号： G06Q30/016 , G06F21/445 , H04L41/18 , H04L41/22
摘要： A customer service system is described that uses a remote device diagnostic system to improve a customer's experience during a customer service call. Mobile device operating system application programming interfaces provide access to resources on a mobile device allowing an external customer service system to access device information. The customer service system utilizes a combination of application programming interfaces and a device management protocol to provide remote device diagnostics during a customer service call. For devices that support device management protocol, the customer service system uses application programming interfaces for retrieval of device parameters and uses device management for device parameter configuration. For devices that do not support device management, the customer service system uses application programming interfaces for device parameter retrievals, but does not provide capabilities for remote device parameter configuration.
摘要翻译： 描述了一种客户服务系统，其使用远程设备诊断系统来改善客户服务呼叫期间的客户体验。 移动设备操作系统应用编程接口提供对移动设备上的资源的访问，允许外部客户服务系统访问设备信息。 客户服务系统利用应用编程接口和设备管理协议的组合来在客户服务呼叫期间提供远程设备诊断。 对于支持设备管理协议的设备，客户服务系统使用应用程序编程接口来检索设备参数，并使用设备管理进行设备参数配置。 对于不支持设备管理的设备，客户服务系统使用应用程序编程接口进行设备参数检索，但不提供远程设备参数配置功能。
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公开(公告)号：US11640292B2
公开(公告)日：2023-05-02
申请号：US17314232
申请日：2021-05-07
发明人： Rachel Y. Ward , Ning Zhang , Ye Huang , Prema Kumar Yendrapati , Brian Matthew White , Khamis I. Abulgubein
摘要： Systems and methods described herein provide for generating behavior profiles for a plurality of end devices associated with an end user; receiving, from the end user, a request for an over-the-air (OTA) update for the plurality of end devices; generating an OTA update campaign plan based on the behavior profiles responsive to the request; providing the OTA update campaign plan to the end user; receiving, from the end user, a modified request for the OTA update; and generating an OTA update campaign schedule responsive to the modified request.
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公开(公告)号：US20220357939A1
公开(公告)日：2022-11-10
申请号：US17314232
申请日：2021-05-07
发明人： Rachel Y. Ward , Ning Zhang , Ye Huang , Prema Kumar Yendrapati , Brian Matthew White , Khamis I. Abulgubein
摘要： Systems and methods described herein provide for generating behavior profiles for a plurality of end devices associated with an end user; receiving, from the end user, a request for an over-the-air (OTA) update for the plurality of end devices; generating an OTA update campaign plan based on the behavior profiles responsive to the request; providing the OTA update campaign plan to the end user; receiving, from the end user, a modified request for the OTA update; and generating an OTA update campaign schedule responsive to the modified request.
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公开(公告)号：US11194613B2
公开(公告)日：2021-12-07
申请号：US16543281
申请日：2019-08-16
发明人： Brian Matthew White , Ning Zhang
摘要： An exemplary client virtualization system implemented by a multi-access server receives a service request from an Internet of Things (“IoT”) device that is separate from and communicatively coupled to the multi-access server. In response to the service request, the client virtualization system instantiates a virtualized device management client configured to serve the IoT device and that is hosted on the multi-access server. The client virtualization system receives a device management message that is for the IoT device and that is from a centralized device management server. The client virtualization system then delivers the device management message to the IoT device. Corresponding methods and systems are also disclosed.
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公开(公告)号：US11736349B2
公开(公告)日：2023-08-22
申请号：US16997407
申请日：2020-08-19
发明人： Ye Huang , Jin Yang , Rachel Ward , Kristen Sydney Young , Gulay Kurt Chrzanowski , Prema Kumar Yendrapati , Brian Matthew White , Carlos Cazanas , John F. Gallagher , Martin A. Iroff
IPC分类号： H04L41/082 , H04L41/0654
CPC分类号： H04L41/082 , H04L41/0654
摘要： A device associated with a network may provide a subscription request that requests data associated with the network and user equipment connected to the network. The device may receive, based on the subscription request, network congestion data associated with the network, reachability data associated with the user equipment, and location data associated with the user equipment. The device may determine a group of the user equipment based on the network congestion data, the reachability data, and the location data. The device may determine timing for providing firmware to the group based on capabilities of the user equipment in the group. The device may provide segments of the firmware to the network to cause the network to provide the segments of the firmware to the group based on the timing for providing the firmware to the group.
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公开(公告)号：US11711719B2
公开(公告)日：2023-07-25
申请号：US17402928
申请日：2021-08-16
发明人： Brian Matthew White , Ning Zhang , Andrew F. Patka
CPC分类号： H04W28/0268 , H04L67/30 , H04W12/06 , H04W24/10 , H04W28/24
摘要： An application, executed by a User Equipment (“UE”), may receive an identifier, which may be used to monitor Key Performance Indicators (“KPIs”) associated with the UE. Such KPIs may be monitored in conjunction with execution of the application, such as at times that the application sends and/or receives traffic. The KPIs may be associated with sensor data, resources, and/or other features or functionality of the UE. The UE may obtain an identifier associated with the application and/or the UE from a KPI monitoring system of some embodiments, may obtain user consent to monitor and/or report KPIs associated with the application, and may provide such KPIs to the KPI monitoring system in conjunction with the identifier. The KPI monitoring system may generate aggregated KPI information, associated with the application, based on the KPIs received from the UE and/or KPIs received from one or more other sources.
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