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公开(公告)号：US20240046397A1
公开(公告)日：2024-02-08
申请号：US17880154
申请日：2022-08-03
Applicant: Verint Americas Inc.
Inventor： Tim McCurry , Joshua Tindal Gray , Wade Walker Ezell , Ryan Thomas Schneider , Andrew Jabasa
CPC classification number: G06Q50/265 , G06F21/6245
Abstract: A system for detecting fraudulent activity using account analytics obtains an interaction record for an interaction between a remote device and a user account via an interaction channel, where the interaction is an attempt to access the user account, obtains historical data relating to the user account and the interaction channel that includes one or more historical interaction records relating to the user account and activity records relating to the interaction channel, calculates a threat score for the user account based on the interaction record and the one or more historical interaction records that indicates a likelihood that the user account is subject to fraudulent activity, generates a database record based on the interaction record that includes the threat score, and initiates corrective action if the threat score exceeds a predetermined threshold.
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Patent Agency Ranking
公开(公告)号：US20210195018A1
公开(公告)日：2021-06-24
申请号：US17140477
申请日：2021-01-04
Applicant: Verint Americas Inc.
Inventor： James DelloStritto , Joshua Tindal Gray , Ryan Thomas Schneider , Wade Walker Ezell , Ajay Pandit
Abstract: An architecture for assessing and identifying fraudulent contact with client contact systems, such as IVR, includes threshold and machine learning scoring and filtering of calls based on these criteria. The criteria may include behavioral, situational and reputational scoring.
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公开(公告)号：US12126761B2
公开(公告)日：2024-10-22
申请号：US17588648
申请日：2022-01-31
Applicant: Verint Americas Inc.
Inventor： James DelloStritto , Joshua Tindal Gray , Ryan Thomas Schneider , Wade Walker Ezell , Ajay Pandit
CPC classification number: H04M3/2281 , H04M3/42068 , H04M3/5191 , H04M3/5232
Abstract: An architecture for assessing and identifying fraudulent contact with client contact systems, such as IVR, includes threshold and machine learning scoring and filtering of calls based on these criteria. The criteria may include behavioral, situational and reputational scoring.
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公开(公告)号：US20220232122A1
公开(公告)日：2022-07-21
申请号：US17588648
申请日：2022-01-31
Applicant: Verint Americas Inc.
Inventor： James DelloStritto , Joshua Tindal Gray , Ryan Thomas Schneider , Wade Walker Ezell , Ajay Pandit
Abstract: An architecture for assessing and identifying fraudulent contact with client contact systems, such as IVR, includes threshold and machine learning scoring and filtering of calls based on these criteria. The criteria may include behavioral, situational and reputational scoring.
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公开(公告)号：US11240372B2
公开(公告)日：2022-02-01
申请号：US17140477
申请日：2021-01-04
Applicant: Verint Americas Inc.
Inventor： James DelloStritto , Joshua Tindal Gray , Ryan Thomas Schneider , Wade Walker Ezell , Ajay Pandit
Abstract: An architecture for assessing and identifying fraudulent contact with client contact systems, such as IVR, includes threshold and machine learning scoring and filtering of calls based on these criteria. The criteria may include behavioral, situational and reputational scoring.
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公开(公告)号：US10887452B2
公开(公告)日：2021-01-05
申请号：US16661593
申请日：2019-10-23
Applicant: Verint Americas Inc.
Inventor： James DelloStritto , Joshua Tindal Gray , Ryan Thomas Schneider , Wade Walker Ezell , Ajay Pandit
Abstract: An architecture for assessing and identifying fraudulent contact with client contact systems, such as IVR, includes threshold and machine learning scoring and filtering of calls based on these criteria. The criteria may include behavioral, situational and reputational scoring.
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