公开(公告)号：US20240121343A1

公开(公告)日：2024-04-11

申请号：US18544171

申请日：2023-12-18

Applicant: Twilio Inc.

Inventor： Jeffrey Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04M7/00 ,  H04L12/66 ,  H04L51/52 ,  H04L67/02 ,  H04M3/22 ,  H04M15/00

CPC classification number: H04M7/0012 ,  H04L12/66 ,  H04L51/52 ,  H04L67/02 ,  H04M3/2209 ,  H04M3/2218 ,  H04M7/006 ,  H04M15/00 ,  H04M15/44 ,  H04M15/90 ,  H04M7/123

Abstract: An embodiment of the system for publishing events of a telephony application to a client includes a call router that generates events from the telephony application and an event router that manages the publication of events generated by the call router and that manages the subscription to events by clients. The system can be used with a telephony application that interfaces with a telephony device and an application server

公开(公告)号：US11848967B2

公开(公告)日：2023-12-19

申请号：US17301358

申请日：2021-03-31

Applicant: Twilio Inc.

Inventor： Jeffrey Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04L65/1069 ,  H04L61/106 ,  H04L65/4053

CPC classification number: H04L65/1069 ,  H04L61/106 ,  H04L65/4053

Abstract: A method for processing telephony sessions of a network including at least one application server and a call router, the method including the steps of assigning a primary Uniform Resource Identifier (URI) and at least a secondary URI to an application; mapping a telephony session to the primary URI; communicating with the application server designated by the primary URI using an application layer protocol; receiving telephony instructions from the application server and processing the telephony instructions with the call router; detecting an application event; and upon detecting the application event, communicating with the application server designated by the secondary URI.

公开(公告)号：US11765275B2

公开(公告)日：2023-09-19

申请号：US17649113

申请日：2022-01-27

Applicant: Twilio Inc.

Inventor： Jeff Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04M7/00 ,  G06F9/54 ,  H04L9/06 ,  H04L9/32 ,  H04L65/1069 ,  H04L65/1045 ,  H04L65/1104 ,  H04M1/247 ,  H04L65/10 ,  H04L69/329 ,  H04L65/1101 ,  H04L67/02

CPC classification number: H04M7/0075 ,  G06F9/541 ,  H04L9/0643 ,  H04L9/3247 ,  H04L65/1013 ,  H04L65/1045 ,  H04L65/1069 ,  H04L65/1104 ,  H04L69/329 ,  H04M1/2473 ,  H04M7/003 ,  H04M7/0021 ,  H04L65/1101 ,  H04L67/02

Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

公开(公告)号：US11722602B2

公开(公告)日：2023-08-08

申请号：US16845029

申请日：2020-04-09

Applicant: Twilio Inc.

Inventor： Jeff Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04M7/00 ,  G06F9/54 ,  H04L9/06 ,  H04L9/32 ,  H04L65/1069 ,  H04L65/1045 ,  H04L65/1104 ,  H04M1/247 ,  H04L65/10 ,  H04L69/329 ,  H04L65/1101 ,  H04L67/02

CPC classification number: H04M7/0075 ,  G06F9/541 ,  H04L9/0643 ,  H04L9/3247 ,  H04L65/1013 ,  H04L65/1045 ,  H04L65/1069 ,  H04L65/1104 ,  H04L69/329 ,  H04M1/2473 ,  H04M7/003 ,  H04M7/0021 ,  H04L65/1101 ,  H04L67/02

Abstract: In a preferred embodiment, the method of caching media used in a telephony application includes: receiving a media request; sending the media request to a media layer using HTTP; the a media layer performing the steps of checking in a cache for the media resource; processing the media request within a media processing server; and storing the processed media in the cache as a telephony compatible resource specified by a persistent address. The system of the preferred embodiment includes a call router and a media layer composed of a cache and media processing server.

公开(公告)号：US20220210276A1

公开(公告)日：2022-06-30

申请号：US17655116

申请日：2022-03-16

Applicant: Twilio Inc.

Inventor： John Wolthuis ,  Robert Brazier

IPC: H04M3/523 ,  G06Q10/06 ,  H04M3/51

Abstract: Systems and methods for a work distribution service. At a multi-tenant platform that provides a work distribution service for a plurality of external systems, a priority is assigned to a first work item of a first external system. The work item is received via a RESTful work item API call request. The priority is assigned based on work item attributes of the work item and a workflow instruction corresponding to workflow information specified by the work item. The workflow instruction is provided by the external system via a RESTful Workflow API. A worker is assigned to the work item based on: the priority of the work item, the workflow information, and worker state managed by the first external system via a RESTful Worker API. The worker state includes worker attributes. The work item is generated by the external system, and the workflow instruction is managed by the external system.

公开(公告)号：US20210409457A1

公开(公告)日：2021-12-30

申请号：US17446545

申请日：2021-08-31

Applicant: Twilio Inc.

Inventor： Jeff Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04L29/06 ,  H04M1/247 ,  H04M7/00 ,  G06F9/54 ,  H04L29/08 ,  H04L9/06 ,  H04L9/32

Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

公开(公告)号：US20210400009A1

公开(公告)日：2021-12-23

申请号：US17305046

申请日：2021-06-29

Applicant: Twilio Inc.

Inventor： Jeffrey Lawson ,  John Wolthuis ,  Evan Cooke ,  Jeffrey Comer

IPC: H04L12/58 ,  G06F9/54

Abstract: A method and system for real-time eventing including interacting with at least one configuration attribute according to instructions specified through an application programming interface (API); adding subscribers for an event channel; generating an event from operation of an application; publishing the event message to the event channel on an event router; processing the event message according to the at least one configuration attribute; identifying a subscriber to the event channel; and sending the event from the event router to the subscriber.

公开(公告)号：US11032330B2

公开(公告)日：2021-06-08

申请号：US16851956

申请日：2020-04-17

Applicant: Twilio Inc.

Inventor： Jeffrey Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04J1/16 ,  H04L29/06 ,  H04L29/12

Abstract: A method for processing telephony sessions of a network including at least one application server and a call router, the method including the steps of assigning a primary Uniform Resource Identifier (URI) and at least a secondary URI to an application; mapping a telephony session to the primary URI; communicating with the application server designated by the primary URI using an application layer protocol; receiving telephony instructions from the application server and processing the telephony instructions with the call router; detecting an application event; and upon detecting the application event, communicating with the application server designated by the secondary URI.

公开(公告)号：US10986142B2

公开(公告)日：2021-04-20

申请号：US16247214

申请日：2019-01-14

Applicant: Twilio Inc.

Inventor： Jeff Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H01L29/06 ,  H04L29/06 ,  H04M1/247 ,  H04M7/00 ,  G06F9/54 ,  H04L29/08 ,  H04L9/06 ,  H04L9/32

Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

公开(公告)号：US20210021651A1

公开(公告)日：2021-01-21

申请号：US17061307

申请日：2020-10-01

Applicant: Twilio Inc.

Inventor： Jeff Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04L29/06 ,  H04M1/247 ,  H04M7/00 ,  G06F9/54 ,  H04L29/08 ,  H04L9/06 ,  H04L9/32

Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.