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公开(公告)号:US20190197181A1
公开(公告)日:2019-06-27
申请号:US16103104
申请日:2018-08-14
Applicant: Shanghai Xiaoi Robot Technology Co., Ltd.
Inventor: Bo LI , Zhongqiu JIANG , Yongmei ZENG , Pinpin ZHU
CPC classification number: G06F16/3329 , G06F9/466 , G06N5/02
Abstract: According to a specific implementation manner that a questioning and answering system including a transaction node interacts with a user in the embodiments of the present invention, a quick call to an existing function or service can be realized, and by acquiring modification information for a set system component in the questioning and answering system, and correspondingly updating the questioning and answering system according to the modification information, the existing questioning and answering method based on a questioning and answering system, the existing method for generating the questioning and answering system, and the existing method for modifying the questioning and answering system are optimized, thereby improving efficiency and accuracy of questioning and answering, and improving generation efficiency and modification efficiency of the questioning and answering system.
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公开(公告)号:US20170193086A1
公开(公告)日:2017-07-06
申请号:US15390118
申请日:2016-12-23
Applicant: SHANGHAI XIAOI ROBOT TECHNOLOGY CO., LTD.
Inventor: Yongmei ZENG , Bo LI , Gongzhi YAO , Pinpin ZHU
CPC classification number: G06F17/2785 , G06F16/3344 , G06N5/04
Abstract: The present disclosure includes a method for constructing an intelligent knowledge base. The method comprises: obtaining, via an intelligent-knowledge-base constructing device, a plurality of abstract semantic expressions, wherein each of the plurality of abstract semantic expressions comprises a semantic-lacking element; receiving an initial request message from a user; acquiring, via the intelligent-knowledge-base constructing device, one or more abstract semantic expressions corresponding to the initial request message by performing an abstract semantic recommending process on the initial request message based on the plurality of abstract semantic expressions; extracting, from the initial request message, an element corresponding to the semantic-lacking element of the one or more abstract semantic expressions; filling the extracted element into the semantic-lacking element to obtain one or more specific semantic expressions corresponding to the initial request message; and storing the initial request message and the one or more specific semantic expressions into the intelligent knowledge base.
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公开(公告)号:US20190332671A1
公开(公告)日:2019-10-31
申请号:US16504546
申请日:2019-07-08
Applicant: SHANGHAI XIAOI ROBOT TECHNOLOGY CO., LTD.
Inventor: Yongmei ZENG , Bo LI , Gongzhi YAO , Pinpin ZHU
Abstract: The present disclosure includes a device for constructing an intelligent knowledge base. The device comprises: a preset knowledge subject obtaining unit to obtain from a subject domain database preset knowledge subjects each comprising a standard question and an extended question; a receiving unit to receive an initial request message; a calculation unit to perform a semantic similarity calculation on the initial request message and the preset knowledge subjects to obtain a plurality of semantic similarity calculation results; a determination unit to determine whether a largest semantic similarity calculation result is greater than a similarity threshold value; and a storing unit to: when the largest semantic similarity calculation result is greater than the similarity threshold value, store into the intelligent knowledge base the initial request message, and a standard question and an extended question of a preset knowledge subject corresponding to the largest semantic similarity calculation result.
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公开(公告)号:US20190188585A1
公开(公告)日:2019-06-20
申请号:US16106680
申请日:2018-08-21
Applicant: Shanghai Xiaoi Robot Technology Co., Ltd.
Inventor: Bo LI , Zhongqiu JIANG , Yongmei ZENG , Pinpin ZHU
Abstract: The present invention provides a multi-round questioning and answering method, a method for generating a multi-round questioning and answering system and a method for modifying a multi-round questioning and answering system. The multi-round questioning and answering method includes: acquisition initial request information, and matching the initial request information with a knowledge point in a knowledge base; if it is determined that the initial request information matches with a thematic question in a thematic knowledge point, triggering a root node of a multi-round questioning and answering flow module corresponding to the thematic knowledge point; and, performing, according to a first interaction node to which the multi-round questioning and answering flow module is proceeded currently, one or more knowledge points corresponding to the first interaction node stored in the knowledge base and user interaction information input by an interactive user, questioning and answering interaction with the interactive user.
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公开(公告)号:US20190332673A1
公开(公告)日:2019-10-31
申请号:US16504558
申请日:2019-07-08
Applicant: SHANGHAI XIAOI ROBOT TECHNOLOGY CO., LTD.
Inventor: Yongmei ZENG , Bo LI , Gongzhi YAO , Pinpin ZHU
Abstract: An abstract semantic recommending device, comprising an abstract semantic expression obtaining unit to obtain a plurality of abstract semantic expressions; a receiving unit to receive an initial request message; a word segmentation unit to perform a word segmentation process on the initial request message to obtain one or more single words; a part-of-speech tagging unit to perform a part-of-speech tagging process on at least one of the one or more single words to obtain its part-of-speech information; a wordclass determination unit to perform a wordclass determination process on at least one of the one or more single words to obtain its wordclass information; a searching unit to acquire an abstract semantic candidate set relevant to the initial request message; and a matching unit to derive one or more abstract semantic expressions by performing a matching process on the several abstract semantic expressions in the abstract semantic candidate set.
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公开(公告)号:US20190332672A1
公开(公告)日:2019-10-31
申请号:US16504550
申请日:2019-07-08
Applicant: SHANGHAI XIAOI ROBOT TECHNOLOGY CO., LTD.
Inventor: Yongmei ZENG , Bo LI , Gongzhi YAO , Pinpin ZHU
Abstract: A device for constructing an intelligent knowledge base, comprising an abstract semantic expression obtaining unit to obtain a plurality of abstract semantic expressions from an abstract semantic database, wherein each of the plurality of abstract semantic expressions comprises a semantic-lacking element; a receiving unit to receive an initial request message; an abstract semantic recommending module to obtain abstract semantic expressions corresponding to the initial request message by performing an abstract semantic recommending process on the initial request message based on the plurality of abstract semantic expressions; a filling unit to extract from the initial request message an element corresponding to a semantic-lacking element of the obtained abstract semantic expressions, and to fill the extracted element into the semantic-lacking element to obtain specific semantic expressions corresponding to the initial request message; and a storing unit to store the initial request message and the specific semantic expressions into the intelligent knowledge base.
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7.
公开(公告)号:US20190164064A1
公开(公告)日:2019-05-30
申请号:US16052143
申请日:2018-08-01
Applicant: Shanghai Xiaoi Robot Technology Co., Ltd.
Inventor: Bo LI , Yongmei ZENG , Jie CHENG , Pinpin ZHU
Abstract: A question and answer interaction method includes: receiving a question from a user, the question including at least one intention and at least one element related to each of the at least one intention; performing intention analysis on the question to obtain the at least one intention and the at least one element related to each of the at least one intention; obtaining an answer corresponding to the question according to the at least one intention and the at least one element related to each of the at least one intention; and sending the answer to the user.
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8.
公开(公告)号:US20190147100A1
公开(公告)日:2019-05-16
申请号:US16106533
申请日:2018-08-21
Applicant: Shanghai Xiaoi Robot Technology Co., Ltd.
Inventor: Bo LI , Jie CHENG , Zhongqiu JIANG , Gongzhi YAO , Yongmei ZENG , Pinpin ZHU
Abstract: A method for establishing an intelligent question answering repository comprises: obtaining structured data including a title, a header and a table body; determining two or more sorts of attribute information corresponding to the table body from the header, each of the two or more sorts of attribute information corresponding to header contents of one or more columns; generating one or more question and answer knowledge points according to the attribute information, each question and answer knowledge point including a question expression and an answer expression, and the answer expression including the title; and storing the structured data, the question and answer knowledge points and the attribute information into a repository.
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