Terminal device, server and controlling method thereof

    公开(公告)号:US11538476B2

    公开(公告)日:2022-12-27

    申请号:US17103150

    申请日:2020-11-24

    Abstract: A terminal device is provided and includes a communication interface including circuitry, a display and at least one processor configured to control the communication interface to transmit a user voice including a plurality of intents to an external server, based on word use information included in the user voice and summary information regarding the user voice generated based on user-related information being received from the external server, control the display to display the received summary information, based on a user feedback regarding the summary information being input, transmit information regarding the user feedback to the external server, and based on response information regarding the user voice generated based on the user feedback being received from the external server, control the display to provide the response information.

    Method for providing services and electronic device thereof

    公开(公告)号:US10257843B2

    公开(公告)日:2019-04-09

    申请号:US15335018

    申请日:2016-10-26

    Abstract: A digital media device is provided. The digital media device includes a processor, a transceiver configured to be operationally connected with the processor, and a sensor configured to be operationally connected with the processor. The processor may be configured to receive identification information of an object when an event occurs, obtain state information of a user within a specific distance from the object, and create reaction information with respect to the object based on the state information.

    ELECTRONIC APPARATUS AND CONTROL METHOD THEREOF

    公开(公告)号:US20230197211A1

    公开(公告)日:2023-06-22

    申请号:US18076625

    申请日:2022-12-07

    CPC classification number: G16H10/20 G16H50/70

    Abstract: An electronic apparatus includes a memory, and a processor connected to the memory and configured to control the electronic apparatus, where the processor is configured to identify a plurality of counseling end histories among a plurality of counseling histories stored in the memory, each of the plurality of counselling end histories indicating that a counselling has failed to answer a user query, based on a ratio of the plurality of counseling end histories to the plurality of counseling histories being equal to or greater than a threshold ratio, identify a first user query based on the plurality of counseling end histories, and based on a number of second user queries having a similarity to the identified first user query being equal to or greater than a first threshold number, acquire an answer to the first user query.

    Electronic device and method of controlling the same

    公开(公告)号:US11386304B2

    公开(公告)日:2022-07-12

    申请号:US16545309

    申请日:2019-08-20

    Abstract: An electronic device is provided. The electronic device includes a memory configured to store a computer executable instructions; and a processor configured to execute the executable instructions to: determine a text corresponding to a received command, provide response information on the command based on a first artificial intelligence model classifying the text as a text corresponding to one of a plurality of pre-stored texts, and provide error information on the command based on the first artificial intelligence model classifying the text as an error, wherein the first artificial intelligence model is configured to classify the text as the error based on the text corresponding to the command being a similar text having one of an entity and an intent different from at least one of the plurality of pre-stored texts.

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