公开(公告)号：US20220012520A1

公开(公告)日：2022-01-13

申请号：US17294594

申请日：2020-01-21

Applicant: Samsung Electronics Co., Ltd.

Inventor： Jeongho MOK ,  Heejun SONG ,  Sanghyuk YOON

IPC: G06K9/34 ,  G06K9/00 ,  G10L15/00 ,  G06N3/08

Abstract: An electronic device and a control method therefor are provided. The present electronic device comprises: a communication interface including a circuit, a memory for storing at least one instruction, and a processor for executing the at least one instruction, wherein the processor acquires contents through the communication interface, acquires information about a text included in an image of the contents, and acquires, on the basis of the information about the text included in the image of the contents, caption data of the contents by performing voice recognition for voice data included in the contents.

公开(公告)号：US20230197211A1

公开(公告)日：2023-06-22

申请号：US18076625

申请日：2022-12-07

Applicant: SAMSUNG ELECTRONICS CO., LTD.

Inventor： Sanghyuk YOON ,  Heejun Song

IPC: G16H10/20 ,  G16H50/70

CPC classification number: G16H10/20 ,  G16H50/70

Abstract: An electronic apparatus includes a memory, and a processor connected to the memory and configured to control the electronic apparatus, where the processor is configured to identify a plurality of counseling end histories among a plurality of counseling histories stored in the memory, each of the plurality of counselling end histories indicating that a counselling has failed to answer a user query, based on a ratio of the plurality of counseling end histories to the plurality of counseling histories being equal to or greater than a threshold ratio, identify a first user query based on the plurality of counseling end histories, and based on a number of second user queries having a similarity to the identified first user query being equal to or greater than a first threshold number, acquire an answer to the first user query.

公开(公告)号：US20220309231A1

公开(公告)日：2022-09-29

申请号：US17441766

申请日：2021-08-10

Applicant: Samsung Electronics Co., Ltd.

Inventor： Sanghyuk YOON ,  Heejun SONG ,  Jeongho MOK ,  Jaemin SONG ,  Heejae YU

IPC: G06F40/166 ,  G06F40/35 ,  G06F40/20

Abstract: A method, performed by an electronic device, of generating summary information of a conversation text, includes: obtaining at least one first summary text extracted from at least one conversation text of a previous conversation; extracting at least one second summary text from a conversation text of a current conversation; identifying, from among the at least one first summary text, a summary text having a same type as a type of the at least one second summary text; adjusting a score indicating an accuracy of the identified summary text; selecting, from among the at least one first summary text and the at least one second summary text, a summary text corresponding to each of at least one specified type based on a score of each summary text; and generating the summary information based on the selected summary text.

公开(公告)号：US20210166687A1

公开(公告)日：2021-06-03

申请号：US17103150

申请日：2020-11-24

Applicant: Samsung Electronics Co., Ltd.

Inventor： Sanghyuk YOON ,  Heejun SONG ,  Heejae YU

IPC: G10L15/22 ,  G10L15/30

Abstract: A terminal device is provided and includes a communication interface including circuitry, a display and at least one processor configured to control the communication interface to transmit a user voice including a plurality of intents to an external server, based on word use information included in the user voice and summary information regarding the user voice generated based on user-related information being received from the external server, control the display to display the received summary information, based on a user feedback regarding the summary information being input, transmit information regarding the user feedback to the external server, and based on response information regarding the user voice generated based on the user feedback being received from the external server, control the display to provide the response information.