公开(公告)号：US10546235B2

公开(公告)日：2020-01-28

申请号：US15098201

申请日：2016-04-13

申请人： Pearson Education, Inc.

发明人： Christopher Moudy ,  Todd Paterson ,  Kevin Berns

IPC分类号： G06N3/08 ,  G06N20/00 ,  G06F17/27 ,  G06F16/24 ,  G06F17/28 ,  G06N3/04 ,  G06F16/242 ,  G06F16/2457 ,  H04L29/06

摘要： Sentiment analyzer systems may include feedback analytics servers configured to receive and analyze feedback data from various client devices. Feedback data may be received and analyzed to determine feedback context and sentiment scores. In some embodiments, natural language processing neural networks may be used to determine sentiment scores for the feedback data. Feedback data also may be grouped into feedback aggregations based on context, and sentiment scores may be calculated for each feedback aggregation. Sentiment analyzer outputs and corresponding output devices may be determined based on the sentiment scores and feedback contexts.

公开(公告)号：US09336268B1

公开(公告)日：2016-05-10

申请号：US14681474

申请日：2015-04-08

申请人： Pearson Education, Inc.

发明人： Christopher Moudy ,  Todd Paterson ,  Kevin Berns

IPC分类号： G06F17/30 ,  G06F17/27 ,  G06N3/04

CPC分类号： G06N3/08 ,  G06F17/27 ,  G06F17/2785 ,  G06F17/28 ,  G06F17/30412 ,  G06F17/3053 ,  G06N3/0445 ,  G06N3/084 ,  H04L67/42

摘要： Sentiment analyzer systems may include feedback analytics servers configured to receive and analyze feedback data from various client devices. Feedback data may be received and analyzed to determine feedback context and sentiment scores. In some embodiments, natural language processing neural networks may be used to determine sentiment scores for the feedback data. Feedback data also may be grouped into feedback aggregations based on context, and sentiment scores may be calculated for each feedback aggregation. Sentiment analyzer outputs and corresponding output devices may be determined based on the sentiment scores and feedback contexts.

摘要翻译： 情绪分析器系统可以包括配置成从各种客户端设备接收和分析反馈数据的反馈分析服务器。 可以接收和分析反馈数据以确定反馈上下文和情绪评分。 在一些实施例中，可以使用自然语言处理神经网络来确定反馈数据的情绪评分。 反馈数据也可以基于上下文被分组成反馈聚合，并且可以针对每个反馈聚合计算情绪评分。 情绪分析器输出和相应的输出设备可以基于情绪评分和反馈上下文来确定。

公开(公告)号：US20160300135A1

公开(公告)日：2016-10-13

申请号：US15098201

申请日：2016-04-13

申请人： Pearson Education, Inc.

发明人： Christopher Moudy ,  Todd Paterson ,  Kevin Berns

IPC分类号： G06N3/08 ,  H04L29/06 ,  G06F17/28 ,  G06F17/30

CPC分类号： G06N3/08 ,  G06F16/244 ,  G06F16/24578 ,  G06F17/27 ,  G06F17/2785 ,  G06F17/28 ,  G06N3/0445 ,  G06N3/084 ,  H04L67/42

摘要： Sentiment analyzer systems may include feedback analytics servers configured to receive and analyze feedback data from various client devices. Feedback data may be received and analyzed to determine feedback context and sentiment scores. In some embodiments, natural language processing neural networks may be used to determine sentiment scores for the feedback data. Feedback data also may be grouped into feedback aggregations based on context, and sentiment scores may be calculated for each feedback aggregation. Sentiment analyzer outputs and corresponding output devices may be determined based on the sentiment scores and feedback contexts.

摘要翻译： 情绪分析器系统可以包括配置成从各种客户端设备接收和分析反馈数据的反馈分析服务器。 可以接收和分析反馈数据以确定反馈上下文和情绪评分。 在一些实施例中，可以使用自然语言处理神经网络来确定反馈数据的情绪评分。 反馈数据也可以基于上下文被分组成反馈聚合，并且可以针对每个反馈聚合计算情绪评分。 情绪分析器输出和相应的输出设备可以基于情绪评分和反馈上下文来确定。