公开(公告)号：US20210328947A1

公开(公告)日：2021-10-21

申请号：US17364601

申请日：2021-06-30

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L12/58 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory computer readable medium comprising computer-executable instructions executable to access a conversation-enabled document and expose the conversation-enabled document on a conversation channel as a conversation into the conversation-enabled document. The conversation-enabled document can comprise a conversation component for controlling a conversation interface into the conversation-enabled document, the conversation component specifying conversation steps, routing between conversation steps and a document variable to accept a conversation participant response. The computer-executable instructions can be executable to set a document variable value in the conversation-enabled document based on the participant response received via the conversation interface; and render the conversation-enabled document to a response channel using the document variable and the page template.

公开(公告)号：US11095577B2

公开(公告)日：2021-08-17

申请号：US16459360

申请日：2019-07-01

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L12/58 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory computer readable medium comprising computer-executable instructions executable to access a conversation-enabled document and expose the conversation-enabled document on a first conversation channel as a conversation into the conversation-enabled document. The conversation-enabled document can comprise a conversation component for controlling a conversation interface into the conversation-enabled document, the conversation component specifying conversation steps, routing between conversation steps and a document variable to accept a conversation participant response. The computer-executable instructions can be executable to set a document variable value in the conversation-enabled document based on the participant response received via the conversation interface; and render the conversation-enabled document to a second channel using the document variable and the page template.

公开(公告)号：US20240414111A1

公开(公告)日：2024-12-12

申请号：US18758897

申请日：2024-06-28

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L51/02 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory computer readable medium comprising computer-executable instructions executable to access a conversation-enabled document and expose the conversation-enabled document on a conversation channel as a conversation into the conversation-enabled document. The conversation-enabled document can comprise a conversation component for controlling a conversation interface into the conversation-enabled document, the conversation component specifying conversation steps, routing between conversation steps and a document variable to accept a conversation participant response. The computer-executable instructions can be executable to set a document variable value in the conversation-enabled document based on the participant response received via the conversation interface; and render the conversation-enabled document to a response channel using the document variable and the page template.

公开(公告)号：US11582170B2

公开(公告)日：2023-02-14

申请号：US17364601

申请日：2021-06-30

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L51/02 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory computer readable medium comprising computer-executable instructions executable to access a conversation-enabled document and expose the conversation-enabled document on a conversation channel as a conversation into the conversation-enabled document. The conversation-enabled document can comprise a conversation component for controlling a conversation interface into the conversation-enabled document, the conversation component specifying conversation steps, routing between conversation steps and a document variable to accept a conversation participant response. The computer-executable instructions can be executable to set a document variable value in the conversation-enabled document based on the participant response received via the conversation interface; and render the conversation-enabled document to a response channel using the document variable and the page template.

公开(公告)号：US20170270083A1

公开(公告)日：2017-09-21

申请号：US15503962

申请日：2014-08-15

Applicant: Open Text Corporation

Inventor： Byron Steven Pruitt ,  Anthony Wiley

IPC: G06F17/22 ,  G06F17/30 ,  G06F17/24

CPC classification number: G06F17/2247 ,  G06F8/34 ,  G06F8/38 ,  G06F17/248 ,  G06F17/30011 ,  G06F17/3089 ,  G06F17/30896 ,  G06Q10/10 ,  H04L67/1095

Abstract: A system for providing interactive documents as a Web service is described. The system includes a content repository for storing an interactive document in a Web-intrinsic container. The interactive document includes a document editor that is a native Web browser application. The system also includes a Web server to deliver the interactive document to a client computer through a network, receive Hypertext Transfer Protocol (HTTP) requests from a Web browser of the client computer, and updates the interactive document based on the HTTP requests.

公开(公告)号：US12058086B2

公开(公告)日：2024-08-06

申请号：US18168457

申请日：2023-02-13

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L51/02 ,  G06F16/93 ,  G06F40/186

CPC classification number: H04L51/02 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory computer readable medium comprising computer-executable instructions executable to access a conversation-enabled document and expose the conversation-enabled document on a conversation channel as a conversation into the conversation-enabled document. The conversation-enabled document can comprise a conversation component for controlling a conversation interface into the conversation-enabled document, the conversation component specifying conversation steps, routing between conversation steps and a document variable to accept a conversation participant response. The computer-executable instructions can be executable to set a document variable value in the conversation-enabled document based on the participant response received via the conversation interface; and render the conversation-enabled document to a response channel using the document variable and the page template.

公开(公告)号：US20210006515A1

公开(公告)日：2021-01-07

申请号：US16459360

申请日：2019-07-01

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L12/58 ,  G06F16/93 ,  G06F17/24

Abstract: One embodiment comprises a non-transitory computer readable medium comprising computer-executable instructions executable to access a conversation-enabled document and expose the conversation-enabled document on a first conversation channel as a conversation into the conversation-enabled document. The conversation-enabled document can comprise a conversation component for controlling a conversation interface into the conversation-enabled document, the conversation component specifying conversation steps, routing between conversation steps and a document variable to accept a conversation participant response. The computer-executable instructions can be executable to set a document variable value in the conversation-enabled document based on the participant response received via the conversation interface; and render the conversation-enabled document to a second channel using the document variable and the page template.

公开(公告)号：US10223339B2

公开(公告)日：2019-03-05

申请号：US15503962

申请日：2014-08-15

Applicant: Open Text Corporation

Inventor： Byron Steven Pruitt ,  Anthony Wiley

IPC: G06F8/34 ,  G06F8/38 ,  G06F17/22 ,  G06F17/24 ,  G06F17/30 ,  G06Q10/10 ,  H04L29/08 ,  G06F17/00

Abstract: A system for providing interactive documents as a Web service is described. The system includes a content repository for storing an interactive document in a Web-intrinsic container. The interactive document includes a document editor that is a native Web browser application. The system also includes a Web server to deliver the interactive document to a client computer through a network, receive Hypertext Transfer Protocol (HTTP) requests from a Web browser of the client computer, and updates the interactive document based on the HTTP requests.

公开(公告)号：US20240106768A1

公开(公告)日：2024-03-28

申请号：US18521876

申请日：2023-11-28

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L51/02 ,  G06F16/93 ,  G06F40/186

CPC classification number: H04L51/02 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory, computer-readable medium embodying thereon computer-executable instructions for receiving a document design, generating a conversation-enabled document from the document design, exposing the conversation-enabled document on a conversation channel, receiving a participant response, updating the conversation-enabled document based the participant response, and rendering a communication page on a second channel using the updated conversation-enabled document. The document design comprises a page template and a conversation template. The page template specifies content of the communication page and a variable to be populated with a first variable value. The conversation template defines a state machine for an automated conversation, the conversation template specifying a variable to which the participant response is to be written.

公开(公告)号：US20210377190A1

公开(公告)日：2021-12-02

申请号：US17403643

申请日：2021-08-16

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L12/58 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory, computer-readable medium embodying thereon computer-executable instructions for receiving a document design, generating a conversation-enabled document from the document design, exposing the conversation-enabled document on a conversation channel, receiving a participant response, updating the conversation-enabled document based the participant response, and rendering a communication page on a second channel using the updated conversation-enabled document. The document design comprises a page template and a conversation template. The page template specifies content of the communication page and a variable to be populated with a first variable value. The conversation template defines a state machine for an automated conversation, the conversation template specifying a variable to which the participant response is to be written.