公开(公告)号：US11870738B2

公开(公告)日：2024-01-09

申请号：US17403643

申请日：2021-08-16

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L51/02 ,  G06F16/93 ,  G06F40/186

CPC classification number: H04L51/02 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory, computer-readable medium embodying thereon computer-executable instructions for receiving a document design, generating a conversation-enabled document from the document design, exposing the conversation-enabled document on a conversation channel, receiving a participant response, updating the conversation-enabled document based the participant response, and rendering a communication page on a second channel using the updated conversation-enabled document. The document design comprises a page template and a conversation template. The page template specifies content of the communication page and a variable to be populated with a first variable value. The conversation template defines a state machine for an automated conversation, the conversation template specifying a variable to which the participant response is to be written.

公开(公告)号：US20230198920A1

公开(公告)日：2023-06-22

申请号：US18168457

申请日：2023-02-13

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L51/02 ,  G06F16/93 ,  G06F40/186

CPC classification number: H04L51/02 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory computer readable medium comprising computer-executable instructions executable to access a conversation-enabled document and expose the conversation-enabled document on a conversation channel as a conversation into the conversation-enabled document. The conversation-enabled document can comprise a conversation component for controlling a conversation interface into the conversation-enabled document, the conversation component specifying conversation steps, routing between conversation steps and a document variable to accept a conversation participant response. The computer-executable instructions can be executable to set a document variable value in the conversation-enabled document based on the participant response received via the conversation interface; and render the conversation-enabled document to a response channel using the document variable and the page template.

公开(公告)号：US20200012623A1

公开(公告)日：2020-01-09

申请号：US16208279

申请日：2018-12-03

Applicant: Open Text Corporation

Inventor： Jeffrey Alan Cole ,  James Matthew Downs ,  Steven Mark Cheal ,  Jack Dwane Gilvin ,  Jeffrey Michael Doyle

IPC: G06F16/176 ,  G06F17/24 ,  G06F21/62 ,  G06Q10/10

Abstract: Embodiments of systems and methods as disclosed may provide a platform agnostic way to edit content within an enterprise. For example, a platform independent thin client editor may be provided such that this editor can be accessed by users at a variety of computing platforms across the distributed computer network of an enterprise, regardless of the platform from which the thin client editor is being accessed. Moreover, certain embodiments may provide a role based mechanism for controlling the editing of content. Embodiments of such a role based mechanism may allow one editor of a content item to designate a role associated with the content item so that only users associated with that role may be allowed to edit the content item or portion of the content item.

公开(公告)号：US20250039502A1

公开(公告)日：2025-01-30

申请号：US18917205

申请日：2024-10-16

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Jack Dwane Gilvin ,  Randall Scott Sparks ,  Shawn Ashley Doyle

IPC: H04N21/442 ,  G06Q30/02 ,  H04N21/45 ,  H04N21/658

Abstract: Systems and methods for the design, deployment and utilization of targeted communications based upon audiences are disclosed. More specifically, embodiments may allow the targeting of communications to users based on a user's audience affiliation and may allow the dynamic targeting of communications based on an audience with which a user is affiliated, including audiences determined from user interactions with a web site.

公开(公告)号：US20240414111A1

公开(公告)日：2024-12-12

申请号：US18758897

申请日：2024-06-28

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L51/02 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory computer readable medium comprising computer-executable instructions executable to access a conversation-enabled document and expose the conversation-enabled document on a conversation channel as a conversation into the conversation-enabled document. The conversation-enabled document can comprise a conversation component for controlling a conversation interface into the conversation-enabled document, the conversation component specifying conversation steps, routing between conversation steps and a document variable to accept a conversation participant response. The computer-executable instructions can be executable to set a document variable value in the conversation-enabled document based on the participant response received via the conversation interface; and render the conversation-enabled document to a response channel using the document variable and the page template.

公开(公告)号：US12155893B2

公开(公告)日：2024-11-26

申请号：US17742225

申请日：2022-05-11

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Jack Dwane Gilvin ,  Randall Scott Sparks ,  Shawn Ashley Doyle

IPC: H04N21/442 ,  G06Q30/02 ,  H04N21/45 ,  H04N21/658

Abstract: Systems and methods for the design, deployment and utilization of targeted communications based upon audiences are disclosed. More specifically, embodiments may allow the targeting of communications to users based on a user's audience affiliation and may allow the dynamic targeting of communications based on an audience with which a user is affiliated, including audiences determined from user interactions with a web site.

公开(公告)号：US11582170B2

公开(公告)日：2023-02-14

申请号：US17364601

申请日：2021-06-30

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L51/02 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory computer readable medium comprising computer-executable instructions executable to access a conversation-enabled document and expose the conversation-enabled document on a conversation channel as a conversation into the conversation-enabled document. The conversation-enabled document can comprise a conversation component for controlling a conversation interface into the conversation-enabled document, the conversation component specifying conversation steps, routing between conversation steps and a document variable to accept a conversation participant response. The computer-executable instructions can be executable to set a document variable value in the conversation-enabled document based on the participant response received via the conversation interface; and render the conversation-enabled document to a response channel using the document variable and the page template.

公开(公告)号：US20220222218A1

公开(公告)日：2022-07-14

申请号：US17707480

申请日：2022-03-29

Applicant: Open Text Corporation

Inventor： Jeffrey Alan Cole ,  James Matthew Downs ,  Steven Mark Cheal ,  Jack Dwane Gilvin ,  Jeffrey Michael Doyle

IPC: G06F16/176 ,  G06Q10/10 ,  G06F21/62 ,  G06F40/186

Abstract: Embodiments of systems and methods as disclosed may provide a platform agnostic way to edit content within an enterprise. For example, a platform independent thin client editor may be provided such that this editor can be accessed by users at a variety of computing platforms across the distributed computer network of an enterprise, regardless of the platform from which the thin client editor is being accessed. Moreover, certain embodiments may provide a role based mechanism for controlling the editing of content. Embodiments of such a role based mechanism may allow one editor of a content item to designate a role associated with the content item so that only users associated with that role may be allowed to edit the content item or portion of the content item.

公开(公告)号：US11079987B2

公开(公告)日：2021-08-03

申请号：US16723651

申请日：2019-12-20

Applicant: OPEN TEXT CORPORATION

Inventor： James Matthew Downs ,  Billy R. Kidwell ,  Anthony Wiley

IPC: G06F3/12 ,  G06F40/131 ,  G06F40/186 ,  G06F40/194 ,  G06K9/00 ,  G06K9/68 ,  H04N1/23

Abstract: In one example of the disclosure, a set of electronic document templates is accessed and instances of duplicated document content are identified. Display of a user notice for first duplicated document content is caused. Responsive to receipt of data indicative of a user instruction to create a component template for the first duplicated content, the component template is created and stored.

公开(公告)号：US20240106768A1

公开(公告)日：2024-03-28

申请号：US18521876

申请日：2023-11-28

Applicant: Open Text Corporation

Inventor： James Matthew Downs ,  Byron Steven Pruitt ,  Jeffrey Alan Cole ,  Anthony Wiley

IPC: H04L51/02 ,  G06F16/93 ,  G06F40/186

CPC classification number: H04L51/02 ,  G06F16/93 ,  G06F40/186

Abstract: One embodiment comprises a non-transitory, computer-readable medium embodying thereon computer-executable instructions for receiving a document design, generating a conversation-enabled document from the document design, exposing the conversation-enabled document on a conversation channel, receiving a participant response, updating the conversation-enabled document based the participant response, and rendering a communication page on a second channel using the updated conversation-enabled document. The document design comprises a page template and a conversation template. The page template specifies content of the communication page and a variable to be populated with a first variable value. The conversation template defines a state machine for an automated conversation, the conversation template specifying a variable to which the participant response is to be written.