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公开(公告)号：US20160173428A1
公开(公告)日：2016-06-16
申请号：US14633088
申请日：2015-02-26
Applicant: Nuance Communications, Inc.
Inventor： Sundar Balasubramanian , Michael McSherry
CPC classification number: G06Q30/0255 , G06F17/3051 , G06F17/3064 , G06F17/30699 , G06F17/30867 , H04L51/08 , H04L51/16
Abstract: The present technology relates to enhancing a message with supplemental content. The system may enhance a message based on topics identified in past correspondence messages or topics anticipated based on an intended recipient of a correspondence message being drafted. The system can operate in combination or conjunction with a language prediction system, an optimizing language model, and a text input method. The systems and methods provide users with supplemental content at a time and in a specific situation, which allows for effective targeting of content.
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2.发明申请USING ENVIRONMENT AND USER DATA TO DELIVER ADVERTISEMENTS TARGETED TO USER INTERESTS, E.G. BASED ON A SINGLE COMMAND 审中-公开使用环境和用户数据提供针对用户兴趣的广告，E.G. 基于单一命令公开(公告)号：US20150379583A1
公开(公告)日：2015-12-31
申请号：US14447414
申请日：2014-07-30
Applicant: NUANCE COMMUNICATIONS, INC.
Inventor： Sundar Balasubramanian , Michael McSherry , Eric Jun Fu , Daniel Hendrick , Deepankar Katyal , David J. Kay
IPC: G06Q30/02
CPC classification number: G06Q30/0255 , G06Q30/0257 , G06Q30/0261 , G06Q30/0267 , G06Q30/0269 , G10L13/033 , G10L15/20 , H04L67/2847
Abstract: A system and an associated method for responding to a user's voice inquiry are disclosed. The system accepts the voice inquiry and obtains personal data regarding the user. The system then identifies potential subjects of interest in the voice inquiry from media content currently provided to the user through a device which has captured the voice inquiry, media content present in or capturing the user's surroundings, or media content previously provided to the user as responses to previous voice inquiries by the user. Next, the system determines at least one subject of interest based on at least one of the personal data and the user's previous voice inquiries. The system then presents a response related to the determined subject of interest to the user's voice inquiry.
Abstract translation: 公开了一种用于响应用户语音查询的系统和相关方法。 系统接受语音查询，并获取有关用户的个人数据。 然后，该系统通过已经捕获语音查询，存在于或捕获用户环境的媒体内容或者先前提供给用户的媒体内容的设备作为响应来识别当前提供给用户的媒体内容中的潜在话题 以前用户的语音查询。 接下来，系统基于个人数据和用户先前的语音查询中的至少一个来确定至少一个感兴趣的对象。 然后，系统向用户的语音查询呈现与确定的感兴趣对象相关的响应。
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3.发明申请DYNAMIC EMBEDDED RECOGNIZER AND PRELOADING ON CLIENT DEVICES GRAMMARS FOR RECOGNIZING USER INQUIRIES AND RESPONSES 审中-公开动态嵌入式识别器和客户端识别用户识别用户查询和响应的格式公开(公告)号：US20150379568A1
公开(公告)日：2015-12-31
申请号：US14450146
申请日：2014-08-01
Applicant: Nuance Communications, Inc.
Inventor： Sundar Balasubramanian , Michael McSherry , Eric Jun Fu , Daniel Hendrick , Deepankar Katyal , David J. Kay
CPC classification number: G06Q30/0255 , G06Q30/0257 , G06Q30/0261 , G06Q30/0267 , G06Q30/0269 , G10L13/033 , G10L15/20 , H04L67/2847
Abstract: A system and with an associated method for preloading advertisements from a server to a user's device is disclosed. In response to inquiries made by members of a user group, user devices of the members present advertisements to the members and the server keeps a record of these presentations. Next, the server identifies those advertisements which have been frequently presented to the members, and preloads the identified advertisements to the device of a user who belongs to the user group. Subsequently, upon receiving a specific inquiry by the user's device, the server determines a response to the specific inquiry. When the determined response contains one of the preloaded advertisements, the server sends an instruction to the user's device to present the preloaded advertisement to the user.
Abstract translation: 公开了一种用于将广告从服务器预加载到用户设备的系统和相关联的方法。 响应于用户组的成员的查询，成员的用户设备向成员呈现广告，并且服务器保存这些呈现的记录。 接下来，服务器识别已经频繁地呈现给成员的那些广告，并且将所识别的广告预加载到属于该用户组的用户的设备。 随后，在接收到用户设备的特定查询后，服务器确定对特定查询的响应。 当所确定的响应包含预先加载的广告之一时，服务器向用户的设备发送指令以向用户呈现预加载的广告。
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公开(公告)号：US20170213247A1
公开(公告)日：2017-07-27
申请号：US15483023
申请日：2017-04-10
Applicant: Nuance Communications, Inc.
Inventor： Sundar Balasubramanian , Michael McSherry , Aaron Sheedy
CPC classification number: G06Q30/0255 , G06F16/3329 , G06Q30/02 , G06Q30/0241 , G10L15/22 , G10L25/51 , G10L2015/223
Abstract: A system and method are described for engaging an audience in a conversational advertisement. A conversational advertising system converses with an audience using spoken words. The conversational advertising system uses a speech recognition application to convert an audience's spoken input into text and a text-to-speech application to transform text of a response to speech that is to be played to the audience. The conversational adverting system follows an advertisement script to guide the audience in a conversation.
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5.发明申请公开(公告)号：US20150379989A1
公开(公告)日：2015-12-31
申请号：US14316663
申请日：2014-06-26
Applicant: Nuance Communications, Inc.
Inventor： Sundar Balasubramanian , Michael McSherry , Eric Jun Fu , Daniel Hendrick , Deepankar Katyal , David J. Kay
IPC: G10L15/20
CPC classification number: G06Q30/0255 , G06Q30/0257 , G06Q30/0261 , G06Q30/0267 , G06Q30/0269 , G10L13/033 , G10L15/20 , H04L67/2847
Abstract: A system with an associated method for preloading advertisements by a server to a user's device is disclosed. In response to inquiries made by members of a user group, the system presents advertisements to the members and keeps a record of these presentations. Next, the system identifies those advertisements which have been frequently presented to the members, and preloads the identified advertisements on the device of a user who belongs to the user group. Subsequently, upon receiving a specific inquiry from the user's device, the system determines a response to the specific inquiry. When the determined response contains one of the preloaded advertisements, the system sends an instruction to the user's device to present the preloaded advertisement to the user.
Abstract translation: 公开了一种具有用于将服务器的广告预加载到用户设备的相关方法的系统。 响应用户组成员的查询，系统向成员介绍广告并保存这些演示文稿的记录。 接下来，系统识别已经频繁地呈现给成员的那些广告，并且在属于该用户组的用户的设备上预先加载标识的广告。 随后，在从用户设备接收到特定询问后，系统确定对特定查询的响应。 当所确定的响应包含预载广告中的一个时，系统向用户的设备发送指令以向用户呈现预加载的广告。
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Patent Agency Ranking
6.发明申请AUTOMATICALLY PRESENTING DIFFERENT USER EXPERIENCES, SUCH AS CUSTOMIZED VOICES IN AUTOMATED COMMUNICATION SYSTEMS 审中-公开自动提供不同用户体验，如自动通信系统中的自定义声音公开(公告)号：US20150379981A1
公开(公告)日：2015-12-31
申请号：US14451151
申请日：2014-08-04
Applicant: Nuance Communications, Inc.
Inventor： Sundar Balasubramanian , Michael McSherry , Eric Jun Fu , Daniel Hendrick , Deepankar Katyal , David J. Kay
IPC: G10L13/033
CPC classification number: G06Q30/0255 , G06Q30/0257 , G06Q30/0261 , G06Q30/0267 , G06Q30/0269 , G10L13/033 , G10L15/20 , H04L67/2847
Abstract: An automated communication system with an associated method for presenting customized voices is disclosed. The system which performs a predetermined task accepts information regarding an intended user indicating the intended user's identity, preferences, etc. Next, the system customizes one or more voices for the intended user based on the accepted information. The system then presents to the intended user one or more audible communications converted from text associated with a predetermined task performed by the system using the one or more customized voices.
Abstract translation: 公开了一种具有用于呈现定制语音的相关方法的自动通信系统。 执行预定任务的系统接受关于指示用户的身份，偏好等的预期用户的信息。接下来，系统基于所接受的信息来定制用于预期用户的一个或多个语音。 然后，该系统向预期用户呈现由使用一个或多个自定义语音由系统执行的与预定任务相关联的文本转换的一个或多个可听通信。
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公开(公告)号：US20140134988A1
公开(公告)日：2014-05-15
申请号：US13673688
申请日：2012-11-09
Applicant: NUANCE COMMUNICATIONS, INC.
Inventor： Shreedhar Madhavapeddi , Gary Clayton , Abhishek Chhibber , Pim van meurs , Sundar Balasubramanian
IPC: H04W4/00
Abstract: A facilitation and enhancement of interactions between a caller and a called party, such as a call center. The enhancement of interactions between a mobile device caller and a call center is by the communication of the mobile device caller's location and/or preferences to the call center. The communication can be in the form of a data structure stored on a computer-readable storage device, which may be transmitted from the mobile device caller to a call center controller. The data structure contains a caller identification entry, which allows the call center to match the data structure with a caller. In addition, a caller context entry associates additional data to the caller identification entry. The additional data includes at least one preference and/or location of the caller. Processor-based methods are disclosed to create, transmit, and/or utilize the data structure.
Abstract translation: 促进和增强主叫方和被叫方（如呼叫中心）之间的交互。 移动设备呼叫者和呼叫中心之间的交互的增强是通过移动设备呼叫者的位置和/或偏好与呼叫中心的通信来实现的。 通信可以是存储在计算机可读存储设备上的数据结构的形式，其可以从移动设备主叫方发送到呼叫中心控制器。 数据结构包含呼叫者识别条目，允许呼叫中心与呼叫者匹配数据结构。 此外，呼叫者上下文条目将附加数据与呼叫者识别条目相关联。 附加数据包括呼叫者的至少一个偏好和/或位置。 公开了基于处理器的方法来创建，传输和/或利用数据结构。
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公开(公告)号：US11055739B2
公开(公告)日：2021-07-06
申请号：US16867032
申请日：2020-05-05
Applicant: Nuance Communications, Inc.
Inventor： Sundar Balasubramanian , Michael McSherry , Eric Jun Fu , Daniel Hendrick , Deepankar Katyal , David J. Kay
IPC: G10L13/033 , G10L15/20 , G06Q30/02 , H04L29/08
Abstract: A system and an associated method for responding to a user's voice inquiry are disclosed. The system accepts the voice inquiry and obtains personal data regarding the user. The system then identifies potential subjects of interest in the voice inquiry from media content currently provided to the user through a device which has captured the voice inquiry, media content present in or capturing the user's surroundings, or media content previously provided to the user as responses to previous voice inquiries by the user. Next, the system determines at least one subject of interest based on at least one of the personal data and the user's previous voice inquiries. The system then presents a response related to the determined subject of interest to the user's voice inquiry.
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9.发明申请公开(公告)号：US20200334712A1
公开(公告)日：2020-10-22
申请号：US16867032
申请日：2020-05-05
Applicant: Nuance Communications, Inc.
Inventor： Sundar Balasubramanian , Michael McSherry , Eric Jun Fu , Daniel Hendrick , Deepankar Katyal , David J. Kay
IPC: G06Q30/02 , H04L29/08 , G10L13/033 , G10L15/20
Abstract: A system and an associated method for responding to a user's voice inquiry are disclosed. The system accepts the voice inquiry and obtains personal data regarding the user. The system then identifies potential subjects of interest in the voice inquiry from media content currently provided to the user through a device which has captured the voice inquiry, media content present in or capturing the user's surroundings, or media content previously provided to the user as responses to previous voice inquiries by the user. Next, the system determines at least one subject of interest based on at least one of the personal data and the user's previous voice inquiries. The system then presents a response related to the determined subject of interest to the user's voice inquiry.
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公开(公告)号：US09799049B2
公开(公告)日：2017-10-24
申请号：US14633088
申请日：2015-02-26
Applicant: Nuance Communications, Inc.
Inventor： Sundar Balasubramanian , Michael McSherry
IPC: G06F17/20 , G06F17/27 , G10L21/00 , G10L19/02 , G10L15/28 , G10L15/18 , G06Q30/02 , G06F17/30 , H04L12/58
CPC classification number: G06Q30/0255 , G06F17/3051 , G06F17/3064 , G06F17/30699 , G06F17/30867 , H04L51/08 , H04L51/16
Abstract: The present technology relates to enhancing a message with supplemental content. The system may enhance a message based on topics identified in past correspondence messages or topics anticipated based on an intended recipient of a correspondence message being drafted. The system can operate in combination or conjunction with a language prediction system, an optimizing language model, and a text input method. The systems and methods provide users with supplemental content at a time and in a specific situation, which allows for effective targeting of content.
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