Device management system, device management method, and storage medium
    2.
    发明授权
    Device management system, device management method, and storage medium 有权
    设备管理系统,设备管理方法和存储介质

    公开(公告)号:US09531786B2

    公开(公告)日:2016-12-27

    申请号:US14332300

    申请日:2014-07-15

    CPC classification number: H04L67/025 G06F3/0481 G06F3/1454 G09G2340/10

    Abstract: A device management system includes an electronic device and a remote maintenance server. The electronic device displays an operation screen to a user. The remote maintenance server includes a transparent panel management portion that draws a guide image on a virtual transparent panel based on an operation of a service person performed on a service terminal device, and causes the electronic device to overlay and display the virtual transparent panel on the operation screen.

    Abstract translation: 设备管理系统包括电子设备和远程维护服务器。 电子设备向用户显示操作画面。 远程维护服务器包括透明面板管理部分,其基于在服务终端设备上执行的服务人员的操作,在虚拟透明面板上绘制引导图像,并使电子设备在虚拟透明面板上叠加并显示虚拟透明面板 操作画面。

    Image forming system and monitoring method in which an image forming apparatus is monitored via a server
    3.
    发明授权
    Image forming system and monitoring method in which an image forming apparatus is monitored via a server 有权
    图像形成系统和监视方法,其中通过服务器监视图像形成装置

    公开(公告)号:US09497351B1

    公开(公告)日:2016-11-15

    申请号:US15131600

    申请日:2016-04-18

    Abstract: A server, image forming apparatus, image forming system, or monitoring method allows an administrator an intuitive, visual grasp of the status of an image forming apparatus and helps reduce the load on network communication. The server has a template code/character data acquirer that acquires, from an image forming apparatus having a display displaying a panel image, a template code corresponding to a template image included in the panel image and character data included in the panel image; and a panel image generator that reads, from a storage storing a template image, the template image corresponding to the template code and that generates the panel image by combining together the template image read and the character data acquired from the image forming apparatus.

    Abstract translation: 服务器,图像形成装置,图像形成系统或监视方法允许管理员直观地,直观地掌握图像形成装置的状态,并且有助于减少网络通信的负担。 服务器具有模板代码/字符数据获取器,其从具有显示面板图像的显示的图像形成装置获取对应于面板图像中包括的模板图像的模板代码和面板图像中包括的字符数据; 以及面板图像生成器,其从存储模板图像的存储器读取与所述模板代码相对应的模板图像,并且通过将从所述图像形成装置获取的模板图像读取和文字数据组合在一起而生成面板图像。

    DEVICE MANAGEMENT SYSTEM, DEVICE MANAGEMENT METHOD, AND STORAGE MEDIUM
    6.
    发明申请
    DEVICE MANAGEMENT SYSTEM, DEVICE MANAGEMENT METHOD, AND STORAGE MEDIUM 有权
    设备管理系统,设备管理方法和存储介质

    公开(公告)号:US20150026585A1

    公开(公告)日:2015-01-22

    申请号:US14332300

    申请日:2014-07-15

    CPC classification number: H04L67/025 G06F3/0481 G06F3/1454 G09G2340/10

    Abstract: A device management system includes an electronic device and a remote maintenance server. The electronic device displays an operation screen to a user. The remote maintenance server includes a transparent panel management portion that draws a guide image on a virtual transparent panel based on an operation of a service person performed on a service terminal device, and causes the electronic device to overlay and display the virtual transparent panel on the operation screen.

    Abstract translation: 设备管理系统包括电子设备和远程维护服务器。 电子设备向用户显示操作画面。 远程维护服务器包括透明面板管理部分,其基于在服务终端设备上执行的服务人员的操作,在虚拟透明面板上绘制引导图像,并使电子设备在虚拟透明面板上叠加并显示虚拟透明面板 操作画面。

    Printing System and Method for Obtaining a Desired or an Alternative Pull-Printing Result
    7.
    发明申请
    Printing System and Method for Obtaining a Desired or an Alternative Pull-Printing Result 有权
    打印系统和获取所需或可选择的打印结果的方法

    公开(公告)号:US20140002848A1

    公开(公告)日:2014-01-02

    申请号:US13927511

    申请日:2013-06-26

    Abstract: A printing system includes an image forming apparatus, a management server, and a print data transmission apparatus, each of which are coupled one another via a network. The print transmission apparatus transmits print data to the management server in association with a user. The image forming apparatus, including apparatus-supported setting data, (i) causes the management server to authenticate the user, and (ii) prints the print data. The management server (i) manages the print data transmitted from the print data transmission apparatus, (ii) performs authentication of the user, and changes the print data associated with the user to supported print data corresponding to the apparatus-supported setting data, and (iii) transmits the supported print data to the image forming apparatus, if the authentication of the user is successful.

    Abstract translation: 打印系统包括图像形成装置,管理服务器和打印数据传输装置,每个打印数据传输装置经由网络彼此耦合。 打印发送装置与用户相关联地将打印数据发送到管理服务器。 图像形成装置,包括设备支持的设置数据,(i)使管理服务器认证用户,并且(ii)打印打印数据。 管理服务器(i)管理从打印数据发送装置发送的打印数据,(ii)执行用户的认证,并将与用户相关联的打印数据改变为对应于设备支持的设置数据的支持的打印数据,以及 (iii)如果用户的认证成功,则将支持的打印数据发送到图像形成装置。

    Portable terminal and recording medium that handles target image data and scanned image data as single data
    8.
    发明授权
    Portable terminal and recording medium that handles target image data and scanned image data as single data 有权
    将目标图像数据和扫描图像数据作为单个数据处理的便携式终端和记录介质

    公开(公告)号:US09538024B2

    公开(公告)日:2017-01-03

    申请号:US14958362

    申请日:2015-12-03

    Abstract: A portable terminal includes a storage circuit, a communication circuit, a reading instruction circuit, a target-selection accepting circuit, a scanned-image data acquiring circuit, and a combined image data generating circuit. The reading instruction circuit instructs the scanner to read the document image. The target-selection accepting circuit accepts selection of target image data from the image data inside the storage circuit. The scanned-image data acquiring circuit acquires the scanned-image data from the scanner. The scanned-image data is generated by the reading of the document image by the scanner. The combined image data generating circuit generates single combined image data with a plurality of pages by combining the scanned image data with the target image data, and acquires the combined image data instead of the scanned image data.

    Abstract translation: 便携式终端包括存储电路,通信电路,读取指令电路,目标选择接受电路,扫描图像数据获取电路和组合图像数据产生电路。 读取指令电路指示扫描仪读取文档图像。 目标选择接受电路从存储电路内的图像数据接受目标图像数据的选择。 扫描图像数据获取电路从扫描仪获取扫描图像数据。 通过扫描仪读取文件图像来生成扫描图像数据。 组合图像数据生成电路通过将扫描图像数据与目标图像数据组合来生成具有多页的单个组合图像数据,并且获取组合图像数据而不是扫描图像数据。

    Read image capturing system that captures read image in association with user, read image capturing device, and recording medium
    9.
    发明授权
    Read image capturing system that captures read image in association with user, read image capturing device, and recording medium 有权
    读取与用户,读取图像捕获设备和记录介质相关联的读取图像的图像捕获系统

    公开(公告)号:US09473673B2

    公开(公告)日:2016-10-18

    申请号:US14836880

    申请日:2015-08-26

    Abstract: A read image capturing system includes a reading device, a read image capturing circuit, and a signature managing circuit. The reading device reads an image from an original document. The read image capturing circuit captures the read image read by the reading device. The signature managing circuit manages a signature image for causing the read image capturing circuit to capture the read image as a signature capturing image for each user. The read image capturing circuit that captures the read image in association with a user who is associated with the signature capturing image by the signature managing circuit, the signature capturing image having a similarity degree with the signature image included in the read image equal to or more than a similarity degree for capture.

    Abstract translation: 读取图像捕获系统包括读取装置,读取图像捕获电路和签名管理电路。 读取设备从原始文档读取图像。 读取图像捕获电路捕获由读取装置读取的读取图像。 签名管理电路管理签名图像,使得读取的图像捕获电路将读取的图像捕获为每个用户的签名捕获图像。 所述读取图像捕获电路通过所述签名管理电路与与所述签名捕捉图像相关联的用户相关联地捕获所述读取图像,所述签名拍摄图像具有与所述读取图像中包括的签名图像相同的相似度等于或大于 比捕获的相似度。

    ELECTRONIC APPARATUS, COMPUTER READABLE RECORDING MEDIUM, AND MESSAGE MANAGEMENT SYSTEM
    10.
    发明申请
    ELECTRONIC APPARATUS, COMPUTER READABLE RECORDING MEDIUM, AND MESSAGE MANAGEMENT SYSTEM 审中-公开
    电子设备,计算机可读记录介质和消息管理系统

    公开(公告)号:US20140279570A1

    公开(公告)日:2014-09-18

    申请号:US14201792

    申请日:2014-03-08

    CPC classification number: G06Q10/20

    Abstract: An electronic apparatus includes: an operation panel configured to display a screen for a user and receive an operation by the user; a display control unit configured to control display of a screen on the operation panel; and an agent unit configured to control timings of starting and cancelling display of a message screen based on message data received from a remote maintenance server on a maintenance service provider side. The agent unit is further configured to generate reading confirmation data that indicates that a user read the message screen and transmit the reading confirmation data to the remote maintenance server if the operation panel receives an operation by the user for cancelling display of the message screen while the message screen is displayed on the operation panel.

    Abstract translation: 电子设备包括:操作面板,被配置为显示用户的屏幕并接收用户的操作; 显示控制单元,被配置为控制操作面板上的屏幕的显示; 以及代理单元,被配置为基于从维护服务提供方侧的远程维护服务器接收的消息数据来控制启动和取消显示消息屏幕的定时。 代理单元还被配置为产生读取确认数据,其指示用户读取消息屏幕并且如果操作面板接收到用户取消消息屏幕的显示的操作,则向远程维护服务器发送读取确认数据,同时 消息屏幕显示在操作面板上。

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