SYSTEM AND METHOD OF COMMUNICATION BETWEEN EMAIL PLUGINS

    公开(公告)号:US20200314049A1

    公开(公告)日:2020-10-01

    申请号:US16368004

    申请日:2019-03-28

    Inventor: OLEG Y. ZAKHAROV

    Abstract: A system and method for enhanced workflow over email assisted by a plurality of plugins associable to a plurality of email clients is described herein. A first plugin is associable with a first email client. The first plugin is configured to write to a custom command wherein the custom command includes a machine readable message with one or more authorized actions within an email exchanged between the first email client and a second email client. A second plugin is associable with the second email client. The second plugin is configured to read from the custom command and execute the one or more authorized actions related to the second email client.

    SYSTEM AND METHOD FOR DIAGNOSING PARTS OF A PRINTING DEVICE TO BE REPLACED BASED ON INCIDENT RATE

    公开(公告)号:US20200162621A1

    公开(公告)日:2020-05-21

    申请号:US16710430

    申请日:2019-12-11

    Abstract: A method to diagnosis an electro-mechanical part on an image forming device comprising: determining an incident count for a first time interval for the electro-mechanical part; determining a first threshold level for the first time interval; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; determining if the incident count for a first portion of the second time interval for the electro-mechanical part equal to or less than the first threshold; determining if the incident count for a second portion of the second time interval for the electro-mechanical part is equal to or less than the first threshold when the incident count for the first portion of the second time interval fails to exceed the first threshold for the electro-mechanical part; determining a maximum incident count for the second portion of the second time interval when the incident count for the second portion of the second time interval exceeds the first threshold for the electro-mechanical part; calculating an error ratio between an average incident count of the first portion of the second time interval and the maximum incident count of the second portion of the second time interval; and marking the electro-mechanical part as needing to be one of repaired or serviced when the error ratio exceeds an error ratio threshold level.

    SYSTEM AND METHOD FOR DIAGNOSISING PARTS OF A PRINTING DEVICE TO BE REPLACED BASED ON INCIDENT RATE

    公开(公告)号:US20190089845A1

    公开(公告)日:2019-03-21

    申请号:US16196286

    申请日:2018-11-20

    Abstract: A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the electro-mechanical part; determining if the incident count for the first time interval exceeds a first threshold level; marking the incident count as a high rate if the incident count exceeds the first threshold level; marking the incident count as a low rate if the incident count is more than 0 but equal to or less than the first threshold level; marking the incident count as a zero rate if the incident count is equal to 0; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; cumulating a number of first time intervals with the low rate during the second time intervals; and marking the electro-mechanical part as needing to be one of repaired or serviced when the number of first time intervals with the low rate during the second time intervals exceeds a second threshold level.

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