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公开(公告)号:US20200314049A1
公开(公告)日:2020-10-01
申请号:US16368004
申请日:2019-03-28
Applicant: KYOCERA Document Solutions Inc.
Inventor: OLEG Y. ZAKHAROV
IPC: H04L12/58
Abstract: A system and method for enhanced workflow over email assisted by a plurality of plugins associable to a plurality of email clients is described herein. A first plugin is associable with a first email client. The first plugin is configured to write to a custom command wherein the custom command includes a machine readable message with one or more authorized actions within an email exchanged between the first email client and a second email client. A second plugin is associable with the second email client. The second plugin is configured to read from the custom command and execute the one or more authorized actions related to the second email client.
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2.
公开(公告)号:US20200162621A1
公开(公告)日:2020-05-21
申请号:US16710430
申请日:2019-12-11
Applicant: KYOCERA DOCUMENT SOLUTIONS INC.
Inventor: OLEG Y. ZAKHAROV , HIROYUKI TAKAISHI , YUKA MATSUKAWA
Abstract: A method to diagnosis an electro-mechanical part on an image forming device comprising: determining an incident count for a first time interval for the electro-mechanical part; determining a first threshold level for the first time interval; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; determining if the incident count for a first portion of the second time interval for the electro-mechanical part equal to or less than the first threshold; determining if the incident count for a second portion of the second time interval for the electro-mechanical part is equal to or less than the first threshold when the incident count for the first portion of the second time interval fails to exceed the first threshold for the electro-mechanical part; determining a maximum incident count for the second portion of the second time interval when the incident count for the second portion of the second time interval exceeds the first threshold for the electro-mechanical part; calculating an error ratio between an average incident count of the first portion of the second time interval and the maximum incident count of the second portion of the second time interval; and marking the electro-mechanical part as needing to be one of repaired or serviced when the error ratio exceeds an error ratio threshold level.
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3.
公开(公告)号:US20180309881A1
公开(公告)日:2018-10-25
申请号:US16025143
申请日:2018-07-02
Applicant: KYOCERA DOCUMENT SOLUTIONS INC.
Inventor: OLEG Y. ZAKHAROV , HIROYUKI TAKAISHI
CPC classification number: H04N1/00029 , G06F3/121 , G06F3/1234 , G06F11/0772 , H04N1/00007 , H04N1/00042 , H04N1/00055 , H04N1/00068 , H04N1/32689 , H04N1/32694 , H04N2201/0094 , H04N2201/3202 , H04N2201/3205
Abstract: A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the electro-mechanical part; determining if the incident count for the first time interval exceeds a first threshold level; marking the incident count as a high rate if the incident count exceeds the first threshold level; marking the incident count as a low rate if the incident count is more than 0 but equal to or less than the first threshold level; marking the incident count as a zero rate if the incident count is equal to 0; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; cumulating a number of first time intervals with the low rate during the second time intervals; and marking the electro-mechanical part as needing to be one of repaired or serviced when the number of first time intervals with the low rate during the second time intervals exceeds a second threshold level.
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公开(公告)号:US20180152590A1
公开(公告)日:2018-05-31
申请号:US15361694
申请日:2016-11-28
Applicant: KYOCERA Document Solutions Inc.
Inventor: OLEG Y. ZAKHAROV , KEIKO YAMAGUCHI
CPC classification number: H04N1/32122 , G06K9/68 , H04N1/00015 , H04N1/00029 , H04N1/0005 , H04N1/00061 , H04N1/00079 , H04N1/00323 , H04N1/00344 , H04N1/32512 , H04N1/32539 , H04N1/32625 , H04N2201/0094 , H04N2201/3202 , H04N2201/3205 , H04N2201/3207 , H04N2201/3215 , H04N2201/3247
Abstract: A method of generating a status report from an image forming device comprises: recording an error notification in real time from the image forming device; analyzing the error notification received, wherein analyzing the error notification comprises: detecting a sequential pattern in the recorded error notification; and analyzing the sequential pattern detected; sending a request to the image forming device for a first status report if the sequential pattern detected in the error notification matches one of pre-stored sequential patterns corresponding to an error for which the first status report is requested; receiving the first status report using bidirectional communication protocols; analyzing data in the first status report; diagnosing the image forming device based on the data analyzed; and generating an action request.
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5.
公开(公告)号:US20190199863A1
公开(公告)日:2019-06-27
申请号:US15853319
申请日:2017-12-22
Applicant: KYOCERA Document Solutions Inc.
Inventor: OLEG Y. ZAKHAROV
IPC: H04N1/00
CPC classification number: H04N1/00029 , H04N1/00015 , H04N1/00018 , H04N1/0005 , H04N1/00068 , H04N1/00079
Abstract: A method to determine an operating status of an image forming device comprises: monitoring a plurality of operating parameters of the image forming device during a first time interval; calculating a correlation coefficient during a second time interval between at least two of the plurality of operating parameters; identifying the image forming device as an abnormal operating status when the correlation coefficient calculated during the second time interval is a positive correlation coefficient above a predetermined level associated with a model of the image forming device; and determining a maintenance action for the image forming device based on the abnormal operating status.
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6.
公开(公告)号:US20190089845A1
公开(公告)日:2019-03-21
申请号:US16196286
申请日:2018-11-20
Applicant: KYOCERA DOCUMENT SOLUTIONS INC.
Inventor: OLEG Y. ZAKHAROV , HIROYUKI TAKAISHI
Abstract: A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the electro-mechanical part; determining if the incident count for the first time interval exceeds a first threshold level; marking the incident count as a high rate if the incident count exceeds the first threshold level; marking the incident count as a low rate if the incident count is more than 0 but equal to or less than the first threshold level; marking the incident count as a zero rate if the incident count is equal to 0; monitoring the electro-mechanical part for a second time interval, wherein the second time interval is a plurality of first time intervals; cumulating a number of first time intervals with the low rate during the second time intervals; and marking the electro-mechanical part as needing to be one of repaired or serviced when the number of first time intervals with the low rate during the second time intervals exceeds a second threshold level.
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