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    Method and systems for measuring user performance with speech-to-text conversion for dictation systems
    1.
    发明授权
    Method and systems for measuring user performance with speech-to-text conversion for dictation systems 有权
    用于通过口令系统的语音到文本转换来测量用户性能的方法和系统

    公开(公告)号：US08639512B2

    公开(公告)日：2014-01-28

    申请号：US12427482

    申请日：2009-04-21

    申请人： Brian Marquette ,  Charles Corfield ,  Todd Espy

    发明人： Brian Marquette ,  Charles Corfield ,  Todd Espy

    IPC分类号： G10L21/00 ,  G10L21/06

    CPC分类号： G09B13/00 ,  G10L15/26

    摘要： A computer-implemented system and method for evaluating the performance of a user using a dictation system is provided. The system and method include receiving a text or transcription file generated from user audio. A performance metric, such as, for example, words/minute or errors is generated based on the transcription file. The performance metric is provided to an administrator so the administrator can evaluate the performance of the user using the dictation system.

    摘要翻译： 提供了一种用于评估使用听写系统的用户的性能的计算机实现的系统和方法。 该系统和方法包括接收从用户音频生成的文本或转录文件。 基于转录文件生成性能度量，例如单词/分钟或错误。 性能指标提供给管理员，以便管理员可以使用听写系统来评估用户的性能。

    Apparatus and Methods Using a Pattern Matching Speech Recognition Engine to Train a Natural Language Speech Recognition Engine
    2.
    发明申请
    Apparatus and Methods Using a Pattern Matching Speech Recognition Engine to Train a Natural Language Speech Recognition Engine 有权
    使用模式匹配语音识别引擎训练自然语言语音识别引擎的装置和方法

    公开(公告)号：US20130332158A1

    公开(公告)日：2013-12-12

    申请号：US13492540

    申请日：2012-06-08

    申请人： Charles Corfield ,  Brian Marquette

    发明人： Charles Corfield ,  Brian Marquette

    IPC分类号： G10L15/06 ,  G10L15/18 ,  G10L15/26

    CPC分类号： G10L15/07 ,  G10L15/32

    摘要： The technology of the present application provides a speech recognition system with at least two different speech recognition engines or a single engine speech recognition engine with at least two different modes of operation. The first speech recognition being used to match audio to text, which text may be words or phrases. The matched audio and text is used by a training module to train a user profile for a natural language speech recognition engine, which is at least one of the two different speech recognition engines or modes. An evaluation module evaluates when the user profile is sufficiently trained to convert the speech recognition engine from the first speech recognition engine or mode to the natural language speech recognition or mode.

    摘要翻译： 本申请的技术提供了具有至少两种不同语音识别引擎或具有至少两种不同操作模式的单个引擎语音识别引擎的语音识别系统。 第一个语音识别用于将音频与文本进行匹配，哪个文本可以是单词或短语。 匹配的音频和文本由训练模块用于训练用于自然语言语音识别引擎的用户简档，其是两种不同语音识别引擎或模式中的至少一种。 评估模块评估何时用户简档被充分训练以将语音识别引擎从第一语音识别引擎或模式转换为自然语言语音识别或模式。

    CONVERGED CALL CENTER
    6.
    发明申请
    CONVERGED CALL CENTER 审中-公开
    变电话中心

    公开(公告)号：US20070286180A1

    公开(公告)日：2007-12-13

    申请号：US11760552

    申请日：2007-06-08

    申请人： Brian Marquette ,  Michael Clark ,  Charles Corfield ,  Christopher Kramp

    发明人： Brian Marquette ,  Michael Clark ,  Charles Corfield ,  Christopher Kramp

    IPC分类号： H04L12/66

    CPC分类号： H04M3/5183

    摘要： A converged call center is provided. The converged call center provides a switch connectable to a customer through a telephone network. The switch connects to a converged container comprising a plurality of applications necessary for the call center functionality. The converged container is connected to a voice platform to facilitate communication between the applications, the customer, and a customer service representative.

    摘要翻译： 提供融合呼叫中心。 融合呼叫中心通过电话网络提供可连接到客户的交换机。 交换机连接到包括呼叫中心功能所需的多个应用的​​融合容器。 融合容器连接到语音平台，以促进应用程序，客户和客户服务代表之间的通信。

    HIERARCHICAL QUICK NOTE TO ALLOW DICTATED CODE PHRASES TO BE TRANSCRIBED TO STANDARD CLAUSES
    8.
    发明申请
    HIERARCHICAL QUICK NOTE TO ALLOW DICTATED CODE PHRASES TO BE TRANSCRIBED TO STANDARD CLAUSES 有权
    分级快速注释，允许将代码转换为标准条款

    公开(公告)号：US20110246195A1

    公开(公告)日：2011-10-06

    申请号：US13052900

    申请日：2011-03-21

    申请人： Charles Corfield ,  Brian Marquette ,  David Mondragon ,  Rebecca Heins

    发明人： Charles Corfield ,  Brian Marquette ,  David Mondragon ,  Rebecca Heins

    IPC分类号： G10L15/26

    CPC分类号： G10L15/265 ,  G10L15/1815 ,  G10L15/26

    摘要： A dictation system that allows using trainable code phrases is provided. The dictation system operates by receiving audio and recognizing the audio as text. The text/audio may contain code phrases that are identified by a comparator that matches the text/audio and replaces the code phrase with a standard clause that is associated with the code phrase. The database or memory containing the code phrases is loaded with matched standard clauses that may be identified to provide a hierarchal system such that certain code phrases may have multiple meanings depending on the user.

    摘要翻译： 提供允许使用可训练的代码短语的听写系统。 听写系统通过接收音频并将音频识别为文本来操作。 文本/音频可以包含由与文本/音频匹配的比较器标识的代码短语，并用与代码短语相关联的标准子句替换代码短语。 包含代码短语的数据库或存储器加载了可以被标识以提供分层系统的匹配的标准子句，使得某些代码短语可以具有取决于用户的多个含义。

    METHOD AND SYSTEMS FOR SIMPLIFYING COPYING AND PASTING TRANSCRIPTIONS GENERATED FROM A DICTATION BASED SPEECH-TO-TEXT SYSTEM
    9.
    发明申请
    METHOD AND SYSTEMS FOR SIMPLIFYING COPYING AND PASTING TRANSCRIPTIONS GENERATED FROM A DICTATION BASED SPEECH-TO-TEXT SYSTEM 有权
    用于简化基于代码的语音文本系统生成的复制和解码转录的方法和系统

    公开(公告)号：US20090271191A1

    公开(公告)日：2009-10-29

    申请号：US12426835

    申请日：2009-04-20

    申请人： Brian Marquette ,  Charles Corfield ,  Todd Espy

    发明人： Brian Marquette ,  Charles Corfield ,  Todd Espy

    IPC分类号： G10L15/26

    CPC分类号： G10L15/26

    摘要： A computer-implemented method for simplifying the pasting of textual transcriptions from a transcription engine into an application is described. An audio file is sent to a transcription engine. A textual transcription file of the audio file is received from the transcription engine. The textual transcription file is automatically loaded into a copy buffer. The textual transcription file is pasted from the copy buffer into an application.

    摘要翻译： 描述了用于简化从转录引擎到应用程序的文本转录的粘贴的计算机实现的方法。 音频文件被发送到转录引擎。 从转录引擎接收音频文件的文本转录文件。 文本转录文件自动加载到复制缓冲区。 文本转录文件从复制缓冲区粘贴到应用程序中。