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公开(公告)号:US20180337967A1
公开(公告)日:2018-11-22
申请号:US15721571
申请日:2017-09-29
Applicant: Apple Inc.
Inventor: Grant Ritchie , Gokul Thirumalai , Philomena Lobo , Robert Y. Loh , Scott Lopatin , Mithilesh Kumar , Austin Marusco , Tommy Rochette , Aniket Zamwar , Alexandre Perematko , Daniel B. Pollack , Nicholas J. Circosta
Abstract: A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.
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公开(公告)号:US10567225B2
公开(公告)日:2020-02-18
申请号:US15270809
申请日:2016-09-20
Applicant: APPLE INC.
Inventor: Aleksei Naiden , Daniel B. Pollack , Gokul P. Thirumalai , Robert Y. Loh
Abstract: A notification server may be configured to receive a message from a device, determine a device location from the message, determine a location identifier corresponding to the determined device location, and send the location identifier to the device. The device may be configured to generate a configuration identifier based on the location identifier and send a configuration data request including the configuration identifier to a cache server. The cache server may be configured to receive the configuration data request from the device, select a device configuration corresponding to the configuration identifier, where the device configuration is specific to the device location, and send the selected device configuration to the device. The device may be further configured to configure the device according to the selected device configuration.
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公开(公告)号:US11870902B2
公开(公告)日:2024-01-09
申请号:US17193838
申请日:2021-03-05
Applicant: Apple Inc.
Inventor: Mayur P. Mahajan , Gokul P. Thirumalai , Scott Lopatin , Tommy Rochette , Robert Y. Loh , Yannick L. Sierra
IPC: H04L29/06 , H04L9/32 , H04L51/046 , H04L9/08
CPC classification number: H04L9/3213 , H04L9/0822 , H04L9/3226 , H04L51/046
Abstract: Techniques disclosed herein relate to the authentication of a first user in a communication session between the first user using a user device and a second user using a remote computer system. The computer system sends an authentication request in the session, and the user device receives the authentication request in the session via a messaging program. The user device then causes a different program to access an authentication token received from an authentication computer system. The user device sends an indication of the authentication token to the remote computer system which the remote computer system verifies to authenticate the first user within the session.
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公开(公告)号:US10057197B1
公开(公告)日:2018-08-21
申请号:US15721605
申请日:2017-09-29
Applicant: Apple Inc.
Inventor: Grant Ritchie , Gokul Thirumalai , Philomena Lobo , Robert Y. Loh , Scott Lopatin , Mithilesh Kumar , Austin Marusco , Tommy Rochette , Aniket Zamwar , Alexandre Perematko , Daniel B. Pollack , Nicholas J. Circosta
CPC classification number: G06Q30/016 , G06F16/2457 , G06F16/29 , H04L51/02 , H04L51/046 , H04L51/063 , H04L51/16 , H04L51/20 , H04L51/30 , H04L51/38 , H04L65/1069 , H04L67/141 , H04L67/306 , H04M1/72552 , H04M1/72561 , H04W4/14
Abstract: A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g. businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.
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公开(公告)号:US11531992B2
公开(公告)日:2022-12-20
申请号:US15721590
申请日:2017-09-29
Applicant: Apple Inc.
Inventor: Grant Ritchie , Gokul Thirumalai , Philomena Lobo , Robert Y. Loh , Scott Lopatin , Mithilesh Kumar , Austin Marusco , Tommy Rochette , Aniket Zamwar , Alexandre Perematko , Daniel B. Pollack , Nicholas J. Circosta
IPC: G06Q30/00 , H04L51/046 , H04L65/1069 , H04L51/063 , G06F16/29 , G06F16/2457 , H04L67/141 , H04L51/02 , H04M1/72436 , H04L51/23 , H04L51/58 , H04L51/216 , H04W4/14 , H04L67/306 , H04M1/72445 , H04L51/222
Abstract: A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.
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公开(公告)号:US20210194692A1
公开(公告)日:2021-06-24
申请号:US17193838
申请日:2021-03-05
Applicant: Apple Inc.
Inventor: Mayur P. Mahajan , Gokul P. Thirumalai , Scott Lopatin , Tommy Rochette , Robert Y. Loh , Yannick L. Sierra
Abstract: Techniques disclosed herein relate to the authentication of a first user in a communication session between the first user using a user device and a second user using a remote computer system. The computer system sends an authentication request in the session, and the user device receives the authentication request in the session via a messaging program. The user device then causes a different program to access an authentication token received from an authentication computer system. The user device sends an indication of the authentication token to the remote computer system which the remote computer system verifies to authenticate the first user within the session.
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公开(公告)号:US10742732B1
公开(公告)日:2020-08-11
申请号:US15902495
申请日:2018-02-22
Applicant: Apple Inc.
Inventor: Kevin J. Lindeman , Roberto Garcia , Gokul Thirumalai , Alexandre A. Aybes , Bhaskar P. Sarma , Ori Herrnstadt , Raghav V. Pisolkar , Michael D. Ford , Robert Y. Loh
Abstract: A messaging system uses a cloud storage backup system for messages and a temporary storage for messages that are not deliverable to offline devices at the time that the messages are sent by one or more messaging servers. The messages are backed up through a synchronization process that transfers a batch of a plurality of messages rather than a single message or an entire database of messages. A conversation state can be synchronized first before synchronizing messages through the transfer of one or more batches of messages.
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公开(公告)号:US20170359216A1
公开(公告)日:2017-12-14
申请号:US15270809
申请日:2016-09-20
Applicant: APPLE INC.
Inventor: Aleksei Naiden , Daniel B. Pollack , Gokul P. Thirumalai , Robert Y. Loh
Abstract: A notification server may be configured to receive a message from a device, determine a device location from the message, determine a location identifier corresponding to the determined device location, and send the location identifier to the device. The device may be configured to generate a configuration identifier based on the location identifier and send a configuration data request including the configuration identifier to a cache server. The cache server may be configured to receive the configuration data request from the device, select a device configuration corresponding to the configuration identifier, where the device configuration is specific to the device location, and send the selected device configuration to the device. The device may be further configured to configure the device according to the selected device configuration.
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公开(公告)号:US11190586B2
公开(公告)日:2021-11-30
申请号:US16925244
申请日:2020-07-09
Applicant: Apple Inc.
Inventor: Kevin J. Lindeman , Roberto Garcia , Gokul Thirumalai , Alexandre A. Aybes , Bhaskar P. Sarma , Ori Herrnstadt , Raghav V. Pisolkar , Michael D. Ford , Robert Y. Loh
Abstract: A messaging system uses a cloud storage backup system for messages and a temporary storage for messages that are not deliverable to offline devices at the time that the messages are sent by one or more messaging servers. The messages are backed up through a synchronization process that transfers a batch of a plurality of messages rather than a single message or an entire database of messages. A conversation state can be synchronized first before synchronizing messages through the transfer of one or more batches of messages.
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公开(公告)号:US10944562B2
公开(公告)日:2021-03-09
申请号:US16221043
申请日:2018-12-14
Applicant: Apple Inc.
Inventor: Mayur P. Mahajan , Gokul P. Thirumalai , Scott Lopatin , Tommy Rochette , Robert Y. Loh , Yannick L. Sierra
Abstract: Techniques disclosed herein relate to the authentication of a first user in a communication session between the first user using a user device and a second user using a remote computer system. The computer system sends an authentication request in the session, and the user device receives the authentication request in the session via a messaging program. The user device then causes a different program to access an authentication token received from an authentication computer system. The user device sends an indication of the authentication token to the remote computer system which the remote computer system verifies to authenticate the first user within the session.
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