Email to fax processing system
    1.
    发明授权
    Email to fax processing system 有权
    电子邮件传真处理系统

    公开(公告)号:US08855273B1

    公开(公告)日:2014-10-07

    申请号:US13235084

    申请日:2011-09-16

    申请人: Vlad Vendrow

    发明人: Vlad Vendrow

    IPC分类号: H04M11/00

    摘要: An email-to-facsimile (fax) processing system efficiently services requests issued by customers of the system in a fair and impartial manner. The system illustratively includes a plurality of components configured to provide email-to-fax processing services over a network. The components of the email-to-fax system include computer nodes executing software processes and/or services embodied as one or more FaxEmail routers, FaxEmail pollers, Rendering servers and Fax assemblers. The email-to-fax processing services provided by the components illustratively include email storage and retrieval services, email-to-fax conversion services and fax organizational transmission services. One or more of these services may be performed by the components in a randomized fashion to ensure that the customer requests, such as email-to-fax requests, may be fairly and impartially processed by the system.

    摘要翻译: 电子邮件传真(传真)处理系统有效地以公正和公正的方式为系统客户发出的请求服务。 该系统示例性地包括被配置为通过网络提供电子邮件到传真处理服务的多个组件。 电子邮件传真系统的组件包括执行软件过程和/或服务的计算机节点,这些软件进程和/或服务体现为一个或多个FaxEmail路由器,FaxEmail轮询器,渲染服务器和传真组装器。 组件提供的电子邮件传真处理服务说明性地包括电子邮件存储和检索服务,电子邮件传真转换服务和传真组织传输服务。 这些服务中的一个或多个可以以随机方式由组件执行,以确保客户请求(例如电子邮件到传真请求)可以被系统公平和公正地处理。

    USER INTERFACE FOR ACCESSING MESSAGES
    2.
    发明申请
    USER INTERFACE FOR ACCESSING MESSAGES 审中-公开
    用户接口访问消息

    公开(公告)号:US20140082524A1

    公开(公告)日:2014-03-20

    申请号:US13856889

    申请日:2013-04-04

    IPC分类号: G06F3/0484

    摘要: Described herein are systems and methods for providing a message UI engine for accessing messages on a message system. The message system may comprise a message storage system (that store messages of varying types and formats, such as fax, text, voice/audio, video, and picture messages) and a message access system. The message UI engine is configured by a Flash media UI file for accessing messages and associated message information by interacting with the message access system. The Flash media UI file does not comprise any markup language and comprises only Flash® instructions. The Flash media UI file also comprises a plurality of embedded applications for presenting the plurality of different message types, each embedded application comprising only Flash instructions. The associated message information may be stored and transmitted in a non-markup language format, such as comma-delimited format. The messages and message information may be transmitted using a non-HTTP protocol.

    摘要翻译: 这里描述了用于提供用于访问消息系统上的消息的消息UI引擎的系统和方法。 消息系统可以包括消息存储系统(其存储不同类型和格式的消息,例如传真,文本,语音/音频,视频和图片消息)和消息访问系统。 消息UI引擎由Flash媒体UI文件配置,用于通过与消息访问系统交互来访问消息和相关联的消息信息。 Flash媒体UI文件不包含任何标记语言,仅包含Flash®指令。 Flash媒体UI文件还包括用于呈现多个不同消息类型的多个嵌入式应用程序,每个嵌入式应用程序仅包括Flash指令。 可以以非标记语言格式(例如以逗号分隔的格式)存储和发送相关联的消息信息。 可以使用非HTTP协议来发送消息和消息信息。

    Inbound call identification and management
    3.
    发明授权
    Inbound call identification and management 有权
    入站呼叫识别和管理

    公开(公告)号:US08670545B2

    公开(公告)日:2014-03-11

    申请号:US12237181

    申请日:2008-09-24

    申请人: Vlad Vendrow

    发明人: Vlad Vendrow

    IPC分类号: H04M7/00

    摘要: Examples of inbound call identification and management are described including a call management system that includes one or more repositories that can include data representing call action policies and data representing attributes associated with the caller devices and the callee devices. Further, the call management system can include one or more computing devices that include a call identifier (“IDer”) configured to characterize the attributes of the caller devices to form characterized attributes, a call management system controller configured to match the characterized attributes against routing criteria specified in the data representing the call action policies, and a call management system router configured to route calls from the caller devices to the callee devices responsive to a match between the characterized attributes and the routing criteria.

    摘要翻译: 描述入站呼叫识别和管理的示例,包括呼叫管理系统,该呼叫管理系统包括一个或多个存储库,其可以包括表示呼叫动作策略的数据和表示与呼叫者设备和被呼叫者设备相关联的属性的数据。 此外,呼叫管理系统可以包括一个或多个计算设备,其包括被配置为表征呼叫者设备的属性以形成特征属性的呼叫标识符(“IDer”),被配置为将所述特征属性与路由匹配的呼叫管理系统控制器 表示呼叫动作策略的数据中指定的标准,以及呼叫管理系统路由器,被配置为响应于所述特征属性与路由标准之间的匹配,将来自呼叫者设备的呼叫路由到所述被呼叫者设备。

    Synchronization in unified messaging systems
    4.
    发明授权
    Synchronization in unified messaging systems 有权
    统一消息系统中的同步

    公开(公告)号:US08600363B2

    公开(公告)日:2013-12-03

    申请号:US12726332

    申请日:2010-03-17

    IPC分类号: H04W88/02

    摘要: A unified messaging system, method, apparatus, individual components and the like are disclosed. The unified messaging system comprises a server, a client and a synchronization application for synchronizing voicemail messages and fax messages on both the server and the client is disclosed. The server messages may include received messages and sent messages, each of which is indexed according to their respective indices and read/unread statuses. Similarly, the client messages may include received messages and sent messages, each of which is indexed according to their respective indices and read/unread statuses.

    摘要翻译: 公开了统一的消息收发系统,方法,装置,各个组件等。 统一消息收发系统包括服务器,客户端和同步应用程序,用于在服务器和客户机上同步语音邮件消息和传真消息。 服务器消息可以包括接收到的消息和已发送的消息,每个消息根据它们各自的索引和读/未读状态被索引。 类似地,客户端消息可以包括接收到的消息和已发送的消息,每个消息根据它们各自的索引和读/未读状态被索引。

    Inbound call identification and management
    5.
    发明授权
    Inbound call identification and management 有权
    入站呼叫识别和管理

    公开(公告)号:US08548143B2

    公开(公告)日:2013-10-01

    申请号:US13526474

    申请日:2012-06-18

    申请人: Vlad Vendrow

    发明人: Vlad Vendrow

    IPC分类号: H04M3/42 H04M11/04

    摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for inbound call identification and management. One of the systems includes one or more repositories that can include data representing call action policies and data representing attributes associated with the caller devices and the callee devices; and one or more computing devices that include a call identifier (“IDer”) configured to characterize the attributes of the caller devices to form characterized attributes, a call management system controller configured to match the characterized attributes against routing criteria specified in the data representing the call action policies, and a call management system router configured to route calls from the caller devices to the callee devices responsive to a match between the characterized attributes and the routing criteria.

    摘要翻译: 方法,系统和装置,包括在计算机存储介质上编码的计算机程序,用于入站呼叫识别和管理。 系统中的一个包括一个或多个存储库,其可以包括表示呼叫动作策略的数据和表示与呼叫者设备和被呼叫者设备相关联的属性的数据; 以及一个或多个计算设备,其包括被配置为表征呼叫者设备的属性以形成特征属性的呼叫标识符(“IDer”);呼叫管理系统控制器,被配置为将所述特征属性与表示所述呼叫者的数据中指定的路由标准相匹配 呼叫动作策略和呼叫管理系统路由器,其被配置为响应于所述特征属性和路由标准之间的匹配将来自呼叫者设备的呼叫路由到所述被呼叫者设备。

    Cross-platform presence
    6.
    发明授权
    Cross-platform presence 有权
    跨平台存在

    公开(公告)号:US08467514B1

    公开(公告)日:2013-06-18

    申请号:US13442488

    申请日:2012-04-09

    IPC分类号: H04M3/42

    CPC分类号: H04M3/42374 H04M3/42365

    摘要: Systems, methods, and computer program products for providing cross-platform presence are described. In some implementations, a cross-platform presence server can be provided that allows a caller to accurately assess the availability and other similar status of a callee by evaluating a device status of a plurality of communication devices associated with the callee. The cross-platform presence server can then determine, based on these device statuses, whether a callee is available. The availability of the callee can subsequently be displayed to the caller (e.g., on the caller's phone), or any other individuals who have been granted permission by the callee to be notified of the callee's availability.

    摘要翻译: 描述了用于提供跨平台存在的系统,方法和计算机程序产品。 在一些实现中,可以提供跨平台存在服务器,其允许呼叫者通过评估与被呼叫者相关联的多个通信设备的设备状态来准确地评估被叫方的可用性和其他类似状态。 然后,跨平台存在服务器可以基于这些设备状态来确定被叫方是否可用。 受理者的可用性随后可以被显示给呼叫者(例如,在呼叫者的电话上),或者被被授权者被允许被通知被叫方的可用性的任何其他个人。

    Synchronization in unified messaging systems
    7.
    发明授权
    Synchronization in unified messaging systems 有权
    统一消息系统中的同步

    公开(公告)号:US08335498B2

    公开(公告)日:2012-12-18

    申请号:US13281213

    申请日:2011-10-25

    IPC分类号: H04W88/02

    摘要: In one embodiment, a server maintains a plurality of fax messages associated with a user. Each fax message of the plurality of fax messages has a state that indicates at least a status of read or unread for the fax message. A HTTP connection is established between the server and a phone that serves as a client through which the plurality of fax messages are viewable. States of one or more fax messages are identified at the server and at the phone that serves as the client. One or more synchronization actions are performed, using the HTTP connection, to synchronize the one or more fax messages at the server and the one or more corresponding fax messages at the phone that serves as the client.

    摘要翻译: 在一个实施例中,服务器维护与用户相关联的多个传真消息。 多个传真消息的每个传真消息具有至少指示传真消息的读取或未读状态的状态。 在服务器和用作客户端的电话之间建立HTTP连接,多个传真消息通过该连接可见。 在服务器和用作客户端的电话处识别一个或多个传真消息的状态。 使用HTTP连接来执行一个或多个同步动作来同步服务器处的一个或多个传真消息以及用作客户端的电话处的一个或多个相应的传真消息。

    Centralized Status Server for Call Management of Location-Aware Mobile Devices
    8.
    发明申请
    Centralized Status Server for Call Management of Location-Aware Mobile Devices 有权
    集中式状态服务器,用于定位感知移动设备的呼叫管理

    公开(公告)号:US20120021750A1

    公开(公告)日:2012-01-26

    申请号:US13245837

    申请日:2011-09-26

    IPC分类号: H04W40/00

    摘要: Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. In some implementations, the vPBX system can use the location information to determine an availability status of a user of a mobile device (e.g., out of the office, in the office, at home, busy, and the like). The vPBX system can obtain the geographic coordinates of the mobile device and correlate these coordinates with known coordinates for locations associated with the user (e.g., the user's office, home, or other predefined locations). An inference of the user's availability can then be determined based on the correlation (e.g., whether the user is currently out of the user's office, at the user's home, or at another location). The user's availability can be made available to other users associated with the vPBX system, and can be used for call management (e.g., routing).

    摘要翻译: 描述了在虚拟专用小交换机(vPBX)系统中利用位置信息的系统,方法和计算机程序产品。 在一些实现中,vPBX系统可以使用位置信息来确定移动设备的用户的可用性状态(例如,在办公室中,在办公室中,在家中,忙碌等)。 vPBX系统可以获得移动设备的地理坐标,并将这些坐标与用户(例如,用户的办公室,家庭或其他预定位置)相关联的位置与已知坐标相关联。 然后可以基于相关性(例如,用户当前是否在用户的办公室,在用户的家中,或在另一位置)来确定用户的可用性的推断。 可以将用户的可用性提供给与vPBX系统相关联的其他用户,并且可以用于呼叫管理(例如,路由)。

    CENTRALIZED STATUS SERVER FOR CALL MANAGEMENT OF LOCATION-AWARE MOBILE DEVICES
    9.
    发明申请
    CENTRALIZED STATUS SERVER FOR CALL MANAGEMENT OF LOCATION-AWARE MOBILE DEVICES 有权
    集中式状态服务器,用于定位智能手机的呼叫管理

    公开(公告)号:US20100183134A1

    公开(公告)日:2010-07-22

    申请号:US12626075

    申请日:2009-11-25

    IPC分类号: H04M3/42

    摘要: Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. In some implementations, the vPBX system can use the location information to determine an availability status of a user of a mobile device (e.g., out of the office, in the office, at home, busy, and the like). The vPBX system can obtain the geographic coordinates of the mobile device and correlate these coordinates with known coordinates for locations associated with the user (e.g., the user's office, home, or other predefined locations). An inference of the user's availability can then be determined based on the correlation (e.g., whether the user is currently out of the user's office, at the user's home, or at another location). The user's availability can be made available to other users associated with the vPBX system, and can be used for call management (e.g., routing).

    摘要翻译: 描述了在虚拟专用小交换机(vPBX)系统中利用位置信息的系统,方法和计算机程序产品。 在一些实现中,vPBX系统可以使用位置信息来确定移动设备的用户的可用性状态(例如,在办公室中,在办公室中,在家中,忙碌等)。 vPBX系统可以获得移动设备的地理坐标,并将这些坐标与用户(例如,用户的办公室,家庭或其他预定位置)相关联的位置与已知坐标相关联。 然后可以基于相关性(例如,用户当前是否在用户的办公室,在用户的家中,或在另一位置)来确定用户的可用性的推断。 可以将用户的可用性提供给与vPBX系统相关联的其他用户,并且可以用于呼叫管理(例如,路由)。

    DATABASE FAILURE DETECTION AND RECOVERY FOR CALL MANAGEMENT SYSTEM
    10.
    发明申请
    DATABASE FAILURE DETECTION AND RECOVERY FOR CALL MANAGEMENT SYSTEM 审中-公开
    数据库故障检测和恢复呼叫管理系统

    公开(公告)号:US20100128861A1

    公开(公告)日:2010-05-27

    申请号:US12626168

    申请日:2009-11-25

    IPC分类号: H04M15/00 H04M3/00

    CPC分类号: H04M3/2254

    摘要: Methods, systems, apparatus and computer program products for managing calls using a call management system are described. The call management system can receive a call from a communication device and directs the call to a call database containing configuration information for supporting outbound calls. If the call management system detects or obtains notification of a failure associated with the call database, the system automatically bypasses the call database and makes the outbound call using default configuration and call routing information. A second or backup database is used to log call details which can be copied or moved to the call database after the call database is back in service.

    摘要翻译: 描述了使用呼叫管理系统管理呼叫的方法,系统,装置和计算机程序产品。 呼叫管理系统可以从通信设备接收呼叫,并将呼叫引导到包含用于支持出站呼叫的配置信息的呼叫数据库。 如果呼叫管理系统检测到或获取与呼叫数据库相关联的故障通知,系统将自动绕过呼叫数据库,并使用默认配置和呼叫路由信息进行呼出呼叫。 第二个或备份数据库用于记录在呼叫数据库恢复使用后可以复制或移动到呼叫数据库的呼叫详细信息。