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公开(公告)号：US10988142B1
公开(公告)日：2021-04-27
申请号：US16143633
申请日：2018-09-27
摘要： A method for controlling a vehicle includes applying torque to a set of tires to cause the vehicle to move along a surface, reducing an amount of downward force applied to the surface by a first tire from the set of tires using an active suspension component, and actuating the first tire to control the dynamic response of the first tire relative to the surface. The method also includes determining a traction force of the first tire relative to the surface at each of multiple values for the dynamic response of the first tire relative to the surface, and determining a maximum available traction force based on the multiple values of the dynamic response and the corresponding values for the traction force. The method also includes determining a friction parameter based on the maximum available traction force, and controlling an operation of the vehicle based on the friction parameter.
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公开(公告)号：US08428246B2
公开(公告)日：2013-04-23
申请号：US12778696
申请日：2010-05-12
IPC分类号： H04M3/00
CPC分类号： H04M3/5175 , H04M3/523
摘要： A server device configured to receive first-information associated with a call that was received by a first server device; receive second-information associated with the call, where the second-information is associated with processing of the call by the first server device and at least one second server device; generate a unified record associated with the call, where the unified record includes at least some of the first-information and at least some of the second-information; determine, based on the unified record, that a condition exists with respect to the call; and send an instruction to perform a customer operation with respect to the call when the condition is determined to exist, where the customer operation includes increasing a priority for handling of the call by a customer service agent.
摘要翻译： 被配置为接收与由第一服务器设备接收的呼叫相关联的第一信息的服务器设备; 接收与所述呼叫相关联的第二信息，其中所述第二信息与所述第一服务器设备和所述至少一个第二服务器设备对所述呼叫的处理相关联; 生成与所述呼叫相关联的统一记录，其中所述统一记录包括所述第一信息和所述第二信息中的至少一些信息中的至少一些; 根据统一记录确定有关呼叫的条件; 并且当所述条件被确定为存在时发送关于所述呼叫执行客户操作的指令，其中所述客户操作包括增加由客户服务代理处理所述呼叫的优先级。
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3.发明申请SYSTEM FOR AND METHOD OF MEASURING CALLER INTERACTIONS DURING A CALL SESSION 有权在电话会议期间测量呼叫者交互的系统和方法公开(公告)号：US20120008754A1
公开(公告)日：2012-01-12
申请号：US12831493
申请日：2010-07-07
CPC分类号： G10L15/22 , H04M3/2281 , H04M3/493 , H04M3/5175 , H04M2203/551 , H04M2203/556
摘要： A system for and method of monitoring caller interactions during a call session is presented. The system and method for monitoring caller interaction may include receiving information from a call session between a caller and an automated voice portal system via a communication network, monitoring caller interaction points accumulated during the call session, comparing a sum of caller interaction points accumulated during the call session with the automated voice portal system with the caller interaction threshold, and taking one or more actions in response to the sum of the caller interaction points exceeds the caller interaction threshold.
摘要翻译： 提出了一种在呼叫会话期间监视呼叫者交互的系统和方法。 用于监视呼叫者交互的系统和方法可以包括经由通信网络从呼叫者和自动语音门户系统之间的呼叫会话接收信息，监视在呼叫会话期间累积的呼叫者交互点，比较在呼叫期间累积的呼叫者交互点的总和 与自动语音门户系统呼叫与呼叫者交互阈值的会话，并且响应于呼叫者交互点的总和采取一个或多个动作超过呼叫者交互阈值。
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公开(公告)号：US20110280391A1
公开(公告)日：2011-11-17
申请号：US12778696
申请日：2010-05-12
IPC分类号： H04M3/00
CPC分类号： H04M3/5175 , H04M3/523
摘要： A server device configured to receive first-information associated with a call that was received by a first server device; receive second-information associated with the call, where the second-information is associated with processing of the call by the first server device and at least one second server device; generate a unified record associated with the call, where the unified record includes at least some of the first-information and at least some of the second-information; determine, based on the unified record, that a condition exists with respect to the call; and send an instruction to perform a customer operation with respect to the call when the condition is determined to exist, where the customer operation includes increasing a priority for handling of the call by a customer service agent.
摘要翻译： 被配置为接收与由第一服务器设备接收的呼叫相关联的第一信息的服务器设备; 接收与所述呼叫相关联的第二信息，其中所述第二信息与所述第一服务器设备和所述至少一个第二服务器设备对所述呼叫的处理相关联; 生成与所述呼叫相关联的统一记录，其中所述统一记录包括所述第一信息和所述第二信息中的至少一些信息中的至少一些; 根据统一记录确定有关呼叫的条件; 并且当所述条件被确定为存在时发送关于所述呼叫执行客户操作的指令，其中所述客户操作包括增加由客户服务代理处理所述呼叫的优先级。
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公开(公告)号：US20110246518A1
公开(公告)日：2011-10-06
申请号：US12752616
申请日：2010-04-01
IPC分类号： G06F17/30
CPC分类号： H04L67/2842 , H04W4/18
摘要： An approach is provided enabling efficient access to and storage of data within a database system comprising a plurality of data repository sites distributed across different physical locations. A processor receives a request for data, the request specifying a key value. The processor determines a bucket associated with one of a plurality of data repository sites of a virtual cache based on the key value, the data repository sites being in different physical locations. The association between the bucket and the one data repository site is based on probability of serving the request.
摘要翻译： 提供了一种方法，其能够有效地访问和存储数据库系统内的数据，该数据库系统包括跨不同物理位置分布的多个数据存储库站点。 处理器接收到对数据的请求，请求指定键值。 所述处理器基于所述密钥值来确定与虚拟高速缓存的多个数据存储库站点之一相关联的存储桶，所述数据存储库站点处于不同的物理位置。 桶和一个数据存储库站点之间的关联是基于服务请求的概率。
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6.发明授权System for and method of measuring caller interactions during a call session 有权在通话会话期间测量来电者交互的系统和方法公开(公告)号：US08848882B2
公开(公告)日：2014-09-30
申请号：US12831493
申请日：2010-07-07
CPC分类号： G10L15/22 , H04M3/2281 , H04M3/493 , H04M3/5175 , H04M2203/551 , H04M2203/556
摘要： A system for and method of monitoring caller interactions during a call session is presented. The system and method for monitoring caller interaction may include receiving information from a call session between a caller and an automated voice portal system via a communication network, monitoring caller interaction points accumulated during the call session, comparing a sum of caller interaction points accumulated during the call session with the automated voice portal system with the caller interaction threshold, and taking one or more actions in response to the sum of the caller interaction points exceeds the caller interaction threshold.
摘要翻译： 提出了一种在呼叫会话期间监视呼叫者交互的系统和方法。 用于监视呼叫者交互的系统和方法可以包括经由通信网络从呼叫者和自动语音门户系统之间的呼叫会话接收信息，监视在呼叫会话期间累积的呼叫者交互点，比较在呼叫期间累积的呼叫者交互点的总和 与自动语音门户系统呼叫与呼叫者交互阈值的会话，并且响应于呼叫者交互点的总和采取一个或多个动作超过呼叫者交互阈值。
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