公开(公告)号：US09705940B1

公开(公告)日：2017-07-11

申请号：US12013283

申请日：2008-01-11

申请人： Raghurama Bhat ,  Joel M. Ezell ,  David Shutt

发明人： Raghurama Bhat ,  Joel M. Ezell ,  David Shutt

IPC分类号： H04L12/18 ,  H04L12/16 ,  H04L29/06

CPC分类号： H04L65/1096 ,  H04L65/1006 ,  H04L65/1046 ,  H04L65/1073 ,  H04L65/403

摘要： Methods, devices, and systems for creating a call abstraction to enable an application to monitor and control various types of User Agents (UAs) are provided. The application may be adapted to monitor and control simple UAs that do not recognize out of dialog (OOD)-REFER signals as well as advanced UAs that do recognize and can respond to OOD-REFER signals.

公开(公告)号：US20050262107A1

公开(公告)日：2005-11-24

申请号：US10639976

申请日：2003-08-13

申请人： Thomas Bergstraesser ,  Philip Bernstein ,  Shankar Pal ,  David Shutt

发明人： Thomas Bergstraesser ,  Philip Bernstein ,  Shankar Pal ,  David Shutt

IPC分类号： G06F7/00 ,  G06F17/30

CPC分类号： G06F17/30607 ,  Y10S707/99944 ,  Y10S707/99945 ,  Y10S707/99953

摘要： Maintaining versions and workspaces in an object repository is disclosed. The system provides an efficient way to manage versions of objects by only copying objects when absolutely necessary, i.e. when a property value in a particular object has changed. In addition, the system provides a mechanism to control whether or not relationships are propagated to successor versions of an object. A further aspect of the system is that resolution of objects during a relationship traversal can be customized depending on whether or not an application accessing the objects is version-aware. If the application is not version aware, a means for resolving the relationship to a particular object is provided. A still further aspect of the system is that merge behavior is parameterized. When two versions of an object are merged, flags control how conflicts in property values and relationship contents are managed. Finally, the system provides a workspace that acts as a virtual repository session and provides workspace context and scope to repository objects.

公开(公告)号：US09152966B2

公开(公告)日：2015-10-06

申请号：US13099750

申请日：2011-05-03

申请人： Abhijit Gore ,  Abhishek Agarwal ,  Kunal Garg ,  Ramani Jagadeba ,  Ankit Malpani ,  Adithya Vishwanath ,  Kulothungan Rajasekaran ,  Manjeet Bothra ,  Andrew Miller ,  David Shutt ,  Edward Martinez

发明人： Abhijit Gore ,  Abhishek Agarwal ,  Kunal Garg ,  Ramani Jagadeba ,  Ankit Malpani ,  Adithya Vishwanath ,  Kulothungan Rajasekaran ,  Manjeet Bothra ,  Andrew Miller ,  David Shutt ,  Edward Martinez

IPC分类号： G06F17/30 ,  G06Q30/00 ,  G06Q10/10

CPC分类号： G06Q30/01 ,  G06Q10/101

摘要： A data reporting framework that works across on-premise and hosted Customer Relationship Management (CRM) platforms enabling definition and execution of secure custom reports is provided. A fetch query language of a CRM platform is used along with reporting service tools and constructs to enable users to upload and execute custom fetch based reports with support for expressions, code, formatting, and drill through. Users are also enabled to build simple reports from within CRM and, if needed, enhance those reports using reporting service tools and re-upload in CRM. Furthermore, custom reports may be executed in a sandboxed environment to provide full security in a multi-tenant, hosted CRM system.

摘要翻译： 提供了跨内部和托管的客户关系管理（CRM）平台的数据报告框架，可以定义和执行安全的自定义报告。 使用CRM平台的提取查询语言以及报告服务工具和结构，以使用户能够上传和执行基于表达式，代码，格式化和钻取的自定义基于抓取的报表。 用户还可以从CRM内部构建简单的报表，如果需要，可以使用报表服务工具来增强这些报表，并在CRM中重新上传。 此外，自定义报告可以在沙箱环境中执行，以在多租户托管的CRM系统中提供完全的安全性。

公开(公告)号：US20120284312A1

公开(公告)日：2012-11-08

申请号：US13099750

申请日：2011-05-03

申请人： Abhijit Gore ,  Abhishek Agarwal ,  Kunal Garg ,  Ramani Jagadeba ,  Ankit Malpani ,  Adithya Vishwanath ,  Kulothungan Rajasekaran ,  Manjeet Bothra ,  Andrew Miller ,  David Shutt ,  Edward Martinez

发明人： Abhijit Gore ,  Abhishek Agarwal ,  Kunal Garg ,  Ramani Jagadeba ,  Ankit Malpani ,  Adithya Vishwanath ,  Kulothungan Rajasekaran ,  Manjeet Bothra ,  Andrew Miller ,  David Shutt ,  Edward Martinez

IPC分类号： G06F17/30

CPC分类号： G06Q30/01 ,  G06Q10/101

摘要： A data reporting framework that works across on-premise and hosted Customer Relationship Management (CRM) platforms enabling definition and execution of secure custom reports is provided. A fetch query language of a CRM platform is used along with reporting service tools and constructs to enable users to upload and execute custom fetch based reports with support for expressions, code, formatting, and drill through. Users are also enabled to build simple reports from within CRM and, if needed, enhance those reports using reporting service tools and re-upload in CRM. Furthermore, custom reports may be executed in a sandboxed environment to provide full security in a multi-tenant, hosted CRM system.

摘要翻译： 提供了跨内部和托管的客户关系管理（CRM）平台的数据报告框架，可以定义和执行安全的自定义报告。 使用CRM平台的提取查询语言以及报告服务工具和结构，以使用户能够上传和执行基于表达式，代码，格式化和钻取的自定义基于抓取的报表。 用户还可以从CRM内部构建简单的报表，如果需要，可以使用报表服务工具来增强这些报表，并在CRM中重新上传。 此外，自定义报告可以在沙箱环境中执行，以在多租户托管的CRM系统中提供完全的安全性。

公开(公告)号：US20120226525A1

公开(公告)日：2012-09-06

申请号：US13040529

申请日：2011-03-04

申请人： Manbhawan Prasad ,  Nimisha Saboo ,  Apoorvi Kapoor ,  Sharath Tejasvi ,  Raju Kulkarni ,  Hemant Gaur ,  Mahesh Paliath ,  Ashwani Jindal ,  Hariprasad Sanapoori ,  Vinay Kumar ,  David Shutt ,  Manoj Shende

发明人： Manbhawan Prasad ,  Nimisha Saboo ,  Apoorvi Kapoor ,  Sharath Tejasvi ,  Raju Kulkarni ,  Hemant Gaur ,  Mahesh Paliath ,  Ashwani Jindal ,  Hariprasad Sanapoori ,  Vinay Kumar ,  David Shutt ,  Manoj Shende

IPC分类号： G06Q10/00

CPC分类号： G06Q30/01 ,  G06Q10/063

摘要： A Customer Relationship Management (CRM) system enables tracking of multiple types of goals within the system employing the same construct, whose look-and-feel and behavior may be dynamically modified based on different user defined metrics. Actuals against the goals are computed by the system based on source entity definitions in metrics and user defined dimensions with filters.

摘要翻译： 客户关系管理（CRM）系统能够利用相同的结构跟踪系统内的多种类型的目标，其结构可以根据不同的用户定义的度量动态地修改其外观和行为。 针对目标的实际由系统基于度量标准中的源实体定义和具有过滤器的用户定义维度来计算。

公开(公告)号：US20110066694A1

公开(公告)日：2011-03-17

申请号：US12561135

申请日：2009-09-16

申请人： Peter Barrett ,  Chris Boulton ,  Gordon R. Brunson ,  Ian Evans ,  Joel M. Ezell ,  Gethin Liddell ,  Harsh V. Mendiratta ,  David Shutt

发明人： Peter Barrett ,  Chris Boulton ,  Gordon R. Brunson ,  Ian Evans ,  Joel M. Ezell ,  Gethin Liddell ,  Harsh V. Mendiratta ,  David Shutt

IPC分类号： G06F15/16

CPC分类号： H04L65/1069 ,  H04L29/08846 ,  H04L65/1006 ,  H04L65/1033 ,  H04L65/1073

摘要： Methods, devices, and systems are provided for enhancing the functionality of a communication device, such as a communication endpoint. This provides the ability to enhance less intelligent SIP endpoints with required features to support a richer user experience. Furthermore, the endpoint enhancer may be dynamically pluggable onto an existing network device. This provided pluggability allows a network administrator to add a new SEE template to the network without disrupting the network operation or the operation of previously existing SEEs.

摘要翻译： 提供了用于增强诸如通信端点的通信设备的功能的方法，设备和系统。 这提供了增强具有所需功能的智能SIP端点的能力，以支持更丰富的用户体验。 此外，端点增强器可以动态地插入到现有的网络设备上。 这提供了可插拔性，允许网络管理员向网络添加新的SEE模板，而不会中断网络操作或先前存在的SEE的操作。

公开(公告)号：US07676829B1

公开(公告)日：2010-03-09

申请号：US10020470

申请日：2001-10-30

申请人： Wei-Qiang Michael Gui ,  David Shutt ,  Joseph N. Coco

发明人： Wei-Qiang Michael Gui ,  David Shutt ,  Joseph N. Coco

IPC分类号： G06F7/04 ,  G06F15/16

CPC分类号： H04L63/0815 ,  G06F21/31

摘要： Systems and methods for associating multiple credentials with a single user account in a distributed authentication system. A user can be authenticated to a service by providing any one of the multiple credentials to the authentication system. Thus, a user can provide credentials that are more easily entered or supplied on a given device. All of the credentials are associated with a single user account. The credentials can be associated symmetrically, where the user account is independent of each credential, or asymmetrically, where the user account is stored with a primary credential and the other credentials are secondary credentials that reference the primary credential.

摘要翻译： 将多个凭据与分布式身份验证系统中的单个用户帐户相关联的系统和方法。 可以通过向认证系统提供多个凭证中的任何一个来向用户验证用户。 因此，用户可以提供在给定设备上更容易地输入或提供的凭证。 所有凭据都与单个用户帐户关联。 证书可以对称地关联，其中用户帐户独立于每个凭证，或不对称地存储用户帐户与主凭证的位置，而其他凭证是引用主凭证的辅助凭证。

公开(公告)号：US07058958B1

公开(公告)日：2006-06-06

申请号：US10128060

申请日：2002-04-23

申请人： David Shutt ,  Bradley J. Barrows ,  Suwat Chitphakdibodin

发明人： David Shutt ,  Bradley J. Barrows ,  Suwat Chitphakdibodin

IPC分类号： G06F17/30

CPC分类号： G06F17/30566 ,  G06F11/2035 ,  G06F11/2097 ,  H04L41/12 ,  Y10S707/99931

摘要： A client programming model with abstraction hides from an underlying client application or application program interface (API) the details of where each element of data is located, and which copy of the data is resident on an available server and associated databases. The model wraps a database, such as a virtual database, and provides data-dependent and application-dependent routing, failover, and operational administration.

摘要翻译： 抽象的客户端编程模型从底层客户端应用程序或应用程序接口（API）隐藏数据的每个元素所在的位置的详细信息，以及数据的哪个副本驻留在可用的服务器和关联的数据库上。 该模型包装数据库，例如虚拟数据库，并提供依赖于数据和与应用程序相关的路由，故障转移和操作管理。

公开(公告)号：US20060031268A1

公开(公告)日：2006-02-09

申请号：US11225626

申请日：2005-09-13

申请人： David Shutt ,  Elizabeth Nichols

发明人： David Shutt ,  Elizabeth Nichols

IPC分类号： G06F17/30

CPC分类号： G06F17/30584

摘要： Various embodiments of the present invention are directed toward extending a federation of servers and balancing the data load of said federation of servers, in order to improve accessibility and scope of the system by moving the first backup data structure on the second server to the new server, creating a second data structure on the new server, and creating a second backup data structure for the second data structure on the second server. To balance the load, certain embodiments employ a method comprising suspending writes to the selected logical partitions, copying selected logical partitions to the new physical partition, redirecting reads and writes to the logical partitions in the new physical partition, and removing the original selected logical partitions. Alternative embodiments for balancing data load comprise the substitute steps of creating a temporary replication stream for the selected logical partitions to the new physical partition, copying selected logical partitions to the new physical partition, deconflicting inconsistencies in the logical partitions on the new physical partition, redirecting reads and writes for the selected logical partitions to the logical partitions in the new physical partition, and removing the original selected logical partitions that were copied to the new physical partition.

公开(公告)号：US20050210082A1

公开(公告)日：2005-09-22

申请号：US11125048

申请日：2005-05-09

申请人： David Shutt ,  Elizabeth Nichols

发明人： David Shutt ,  Elizabeth Nichols

IPC分类号： G06F9/50 ,  G06F12/02 ,  G06F17/30

CPC分类号： G06F17/30584

摘要： Various embodiments of the present invention are directed toward extending a federation of servers and balancing the data load of said federation of servers, in order to improve accessibility and scope of the system by moving the first backup data structure on the second server to the new server, creating a second data structure on the new server, and creating a second backup data structure for the second data structure on the second server. To balance the load, certain embodiments employ a method comprising suspending writes to the selected logical partitions, copying selected logical partitions to the new physical partition, redirecting reads and writes to the logical partitions in the new physical partition, and removing the original selected logical partitions. Alternative embodiments for balancing data load comprise the substitute steps of creating a temporary replication stream for the selected logical partitions to the new physical partition, copying selected logical partitions to the new physical partition, deconflicting inconsistencies in the logical partitions on the new physical partition, redirecting reads and writes for the selected logical partitions to the logical partitions in the new physical partition, and removing the original selected logical partitions that were copied to the new physical partition.

摘要翻译： 本发明的各种实施例旨在扩展服务器联合并平衡所述服务器联合的数据负载，以便通过将第二服务器上的第一备份数据结构移动到新服务器来改善系统的可访问性和范围 ，在所述新服务器上创建第二数据结构，以及在所述第二服务器上为所述第二数据结构创建第二备份数据结构。 为了平衡负载，某些实施例采用包括暂停对所选择的逻辑分区的写入的方法，将所选择的逻辑分区复制到新的物理分区，将读取和写入重定向到新的物理分区中的逻辑分区，以及去除原始选择的逻辑分区 。 用于平衡数据负载的替代实施例包括为所选择的逻辑分区创建到新的物理分区的临时复制流的复制步骤，将所选择的逻辑分区复制到新的物理分区，解除在新的物理分区上的逻辑分区中的不一致性，重定向 将所选逻辑分区读取和写入新物理分区中的逻辑分区，并删除复制到新物理分区的原始选定逻辑分区。