公开(公告)号：US09563656B2

公开(公告)日：2017-02-07

申请号：US12781299

申请日：2010-05-17

Applicant: Stefania Castellani ,  Nikolaos Lagos ,  Maria Antonietta Grasso ,  Frederic Roulland ,  Nicolas Hairon

Inventor： Stefania Castellani ,  Nikolaos Lagos ,  Maria Antonietta Grasso ,  Frederic Roulland ,  Nicolas Hairon

IPC: G06F17/00 ,  G06F17/30

CPC classification number: G06F17/30389

Abstract: A system and method for guiding a user in building a query are disclosed. The method includes providing an interaction space in which a user formulates a query using a plurality of query building blocks selected from a predefined set of query building blocks. The user's formulation of the query is guided. Guiding selection of at least a next building block is provided by at least one of a content-based mechanism which limits the selection of the next building block to those which will yield at least one result from an indexed collection of documents, a structure-based selection mechanism which limits the selection of the next building block to those which meet a predefined grammar, and a usage-based selection mechanism which proposes a next building block based on patterns of building blocks used in building prior queries. Each of these guidance mechanisms may be provided with the result that the next block proposed is informed by each of the mechanisms.

Abstract translation: 公开了一种用于指导用户构建查询的系统和方法。 该方法包括提供交互空间，其中用户使用从预定义的一组查询构建块中选择的多个查询构建块来制定查询。 指导用户对查询的描述。 至少一个下一个构建块的指导选择由基于内容的机制中的至少一个提供，其将下一个构建块的选择限制为将从索引的文档集合产生至少一个结果的那些，基于结构的 选择机制，其将下一个构建块的选择限制为满足预定义语法的选择机制;以及基于使用的选择机制，其基于用于构建先前查询的构建块的模式来提出下一个构建块。 可以提供这些引导机制中的每一个，结果是所提出的下一个块被每个机制通知。

公开(公告)号：US20130142322A1

公开(公告)日：2013-06-06

申请号：US13308859

申请日：2011-12-01

Applicant: Maria Antonietta Grasso ,  Stefania Castellani ,  David S. Martin ,  Tommaso Colombino ,  Jutta K. Willamowski ,  Grégoire Gerard

Inventor： Maria Antonietta Grasso ,  Stefania Castellani ,  David S. Martin ,  Tommaso Colombino ,  Jutta K. Willamowski ,  Grégoire Gerard

IPC: H04M3/22

CPC classification number: G06Q10/06398

Abstract: A system and method for visualizing performance metrics are disclosed. The system includes a data acquisition component which collects information related to a set of agents operating in a work environment, a performance metric computation component which computes, for one of the agents, values for a performance metric at each of a plurality of times within a selected time period, and a representation generator which generates a representation for display to the agent, the representation providing the agent with information on the agent's current value for the performance metric. A processor implements the data acquisition component, the performance metric computation component, and the representation generator.

Abstract translation: 公开了用于可视化性能度量的系统和方法。 该系统包括数据采集组件，其收集与在工作环境中操作的一组代理有关的信息;性能度量计算组件，其针对一个代理，针对一个代理中的一个，在多个时间内为每个执行度量计算值 以及表示生成器，其生成用于向代理显示的表示，所述表示向代理提供关于代理对于性能度量的当前值的信息。 处理器实现数据采集组件，性能度量计算组件和表示生成器。

公开(公告)号：US07647534B2

公开(公告)日：2010-01-12

申请号：US11378134

申请日：2006-03-17

Applicant: Stefania Castellani ,  Nicola Cancedda ,  Maria Antonietta Grasso ,  Jacki O'Neill

Inventor： Stefania Castellani ,  Nicola Cancedda ,  Maria Antonietta Grasso ,  Jacki O'Neill

IPC: G06F11/00

CPC classification number: G06Q10/00 ,  G03G15/502 ,  G03G15/5075 ,  G03G15/55 ,  G03G2215/00109

Abstract: A method for assisting a user to connect a problem with a device, such as a printer includes extracting, from records comprising user actions on the device, string of user actions on the device. The string of user action is compared with at least one predetermined sequence of user actions for correction of predefined problem with the device. Based on the comparison, an evaluation is made as to whether at least one prior user has attempted the predetermined sequence and, if so, a procedure is implemented to avoid a user repeating the prior attempt.

Abstract translation: 用于辅助用户将问题与诸如打印机的设备连接的方法包括从包括设备上的用户动作的记录中提取在设备上的用户动作串。 将用户操作串与至少一个预定的用户动作序列进行比较，以便用于校正与设备的预定义问题。 基于比较，评估至少一个在先用户是否尝试了预定的序列，如果是，则实施一个过程以避免用户重复先前的尝试。

公开(公告)号：US08346795B2

公开(公告)日：2013-01-01

申请号：US12720900

申请日：2010-03-10

Applicant: Frederic Roulland ,  Stefania Castellani ,  Antonietta Grasso ,  Caroline Brun

Inventor： Frederic Roulland ,  Stefania Castellani ,  Antonietta Grasso ,  Caroline Brun

IPC: G06F17/30

CPC classification number: G06F17/3071 ,  G06F17/30598 ,  G06F17/30646

Abstract: A system and method are provided for refining a user's query. An entity index, generated from a corpus of text documents, is provided. The entity index includes a set of entity structures, each including a plurality of terms. Each of the terms of an entity structure is a feature of the same entity. Entity structures can be retrieved from the entity index which match at least a portion of the user's query. Clusters of the retrieved entity structures are identified which have at least one of their terms in common. A cluster hierarchy is generated from the identified clusters in which nodes of the hierarchy are defined by one or more of the terms of the retrieved entity structures. At least a portion of the cluster hierarchy is presented to the user for facilitating refinement of the user's query through user selection of a node which, when formulated as a search, retrieves one or more responsive documents from the corpus of documents.

Abstract translation: 提供了一种用于细化用户查询的系统和方法。 提供从文本文档语料库生成的实体索引。 实体索引包括一组实体结构，每个实体结构包括多个项。 实体结构的每个术语都是同一实体的特征。 可以从与用户查询的至少一部分匹配的实体索引中检索实体结构。 识别检索到的实体结构的集群，其具有至少一个共同的术语。 从所识别的集群生成集群层次结构，其中层次结构的节点由检索到的实体结构的一个或多个项定义。 将集群层次结构的至少一部分呈现给用户，以通过用户选择节点来促进对用户查询的细化，当被配置为搜索时，从文档语料库检索一个或多个响应文档。

公开(公告)号：US20110282892A1

公开(公告)日：2011-11-17

申请号：US12781299

申请日：2010-05-17

Applicant: Stefania Castellani ,  Nikolaos Lagos ,  Maria Antonietta Grasso ,  Frederic Roulland ,  Nicolas Hairon

Inventor： Stefania Castellani ,  Nikolaos Lagos ,  Maria Antonietta Grasso ,  Frederic Roulland ,  Nicolas Hairon

IPC: G06F17/30

CPC classification number: G06F17/30389

Abstract: A system and method for guiding a user in building a query are disclosed. The method includes providing an interaction space in which a user formulates a query using a plurality of query building blocks selected from a predefined set of query building blocks. The user's formulation of the query is guided. Guiding selection of at least a next building block is provided by at least one of a content-based mechanism which limits the selection of the next building block to those which will yield at least one result from an indexed collection of documents, a structure-based selection mechanism which limits the selection of the next building block to those which meet a predefined grammar, and a usage-based selection mechanism which proposes a next building block based on patterns of building blocks used in building prior queries. Each of these guidance mechanisms may be provided with the result that the next block proposed is informed by each of the mechanisms.

Abstract translation: 公开了一种用于指导用户构建查询的系统和方法。 该方法包括提供交互空间，其中用户使用从预定义的一组查询构建块中选择的多个查询构建块来制定查询。 指导用户对查询的描述。 至少一个下一个构建块的指导选择由基于内容的机制中的至少一个提供，其将下一个构建块的选择限制为将从索引的文档集合产生至少一个结果的那些，基于结构的 选择机制，其将下一个构建块的选择限制为满足预定义语法的选择机制;以及基于使用的选择机制，其基于用于构建先前查询的构建块的模式来提出下一个构建块。 可以提供这些引导机制中的每一个，结果是所提出的下一个块被每个机制通知。

公开(公告)号：US20110273739A1

公开(公告)日：2011-11-10

申请号：US12773165

申请日：2010-05-04

Applicant: Maria Antonietta Grasso ,  Victor Ciriza ,  Jutta Katharina Willamowski

Inventor： Maria Antonietta Grasso ,  Victor Ciriza ,  Jutta Katharina Willamowski

IPC: G06F3/12

CPC classification number: G06Q30/02 ,  G06Q30/0201

Abstract: Systems and methods are employed to quantify resource usage for review by a user. Marking engine data contains information related to a print job sent to the marking engine and community data relates to resource usage by members of a plurality of communities within a system. A resource profiling component receives the marking engine data and the community data to evaluate resource usage by a user compared to one or more of a user within their community. A visualization component receives the evaluation from the resource profiling component, generates a graphic associated with the evaluation and presents and distributes the graphic to one or more recipients.

Abstract translation: 采用系统和方法量化资源使用量以供用户审查。 标记引擎数据包含与发送到标记引擎的打印作业相关的信息，并且社区数据涉及系统内的多个社区的成员的资源使用。 资源分析组件接收标记引擎数据和社区数据，以评估用户与其社区内的一个或多个用户的资源使用情况。 可视化组件从资源分析组件接收评估，生成与评估相关联的图形，并将图形呈现并分发给一个或多个收件人。

公开(公告)号：US20090257081A1

公开(公告)日：2009-10-15

申请号：US12100810

申请日：2008-04-10

Applicant: Guillaume Bouchard ,  Stefania Castellani ,  Maria Antonietta Grasso

Inventor： Guillaume Bouchard ,  Stefania Castellani ,  Maria Antonietta Grasso

IPC: G06K15/00

CPC classification number: G06Q10/10

Abstract: A time-to-collect measure is disclosed which may be used in generating a model for predicting an expected time-to-collect for print jobs. In the case of incomplete data, an algorithm recovers an optimal assignment of links between submission and collection events which allows a time to collect to be computed for one or more prior print jobs. A printing system may incorporate a time-to-collect system for making decisions based on the measure, such as the scheduling of pending print jobs or planning placement of printers.

Abstract translation: 公开了一种时间收集措施，其可用于生成用于预测打印作业的期望的收集时间的模型。 在不完整的数据的情况下，算法恢复提交和收集事件之间的链接的最佳分配，这允许为一个或多个现有打印作业计算时间。 打印系统可以包括用于基于所述措施作出决定的时间收集系统，诸如待定打印作业的调度或打印机的计划放置。

公开(公告)号：US07386547B2

公开(公告)日：2008-06-10

申请号：US10877565

申请日：2004-06-24

Applicant: Antonietta Grasso ,  Natalie S. Glance ,  Jean-Luc Meunier

Inventor： Antonietta Grasso ,  Natalie S. Glance ,  Jean-Luc Meunier

IPC: G06F17/30

CPC classification number: G06F17/30011 ,  Y10S707/99936

Abstract: A system for providing item recommendations includes a memory, a device, responsive to a user request, for recording an item on a hardcopy medium, and a processor, for storing ratings of items and for generating recommendations for new items based on recommendation criteria. In response to the user request, the processor stores an implicit rating for the requested item in the memory, determines whether, based on the implicit rating and the recommendation criteria, to generate an item recommendation, and if the criteria for generating a recommendation is met, generates a recommendation of a new item. The recommender system may further store a representation of the recorded item in the memory. Recommendations may be based on item to item similarities, item to user similarities or user to user similarities.

公开(公告)号：US20080091408A1

公开(公告)日：2008-04-17

申请号：US11544200

申请日：2006-10-06

Applicant: Frederic Roulland ,  Claude Roux ,  Stefania Castellani ,  Aaron N. Kaplan ,  Karin Pettersson ,  Antonietta Grasso ,  Jacki O'Neill

Inventor： Frederic Roulland ,  Claude Roux ,  Stefania Castellani ,  Aaron N. Kaplan ,  Karin Pettersson ,  Antonietta Grasso ,  Jacki O'Neill

IPC: G06F17/27

CPC classification number: G06F17/271 ,  G06F17/30672

Abstract: A computer retrieval system includes memory which stores instructions for (1) receiving a user query in a natural language, (2) identifying text strings from an associated knowledge base, each containing at least one expression (word or multi-word expression) which is matched with at least one expression of the user query, (3) refining the user query by representing at least a group of the text strings as a navigation tree in which each of a plurality of selectable nodes comprises an expression representative of at least one syntactic unit in at least one of the identified text strings and wherein relationships between syntactic units are used in structuring the nodes of the navigation tree, and (4) retrieving text from the knowledge base related to the refined query. A processor executes the instructions.

Abstract translation: 计算机检索系统包括存储器，用于存储用于（1）以自然语言接收用户查询的指令，（2）从相关联的知识库中识别文本串，每个包含至少一个表达（词或多个词表达） 与用户查询的至少一个表达式匹配，（3）通过将至少一组文本串表示为导航树来优化用户查询，其中多个可选择节点中的每一个包括代表至少一个句法的表达 在至少一个识别的文本串中单元，并且其中使用句法单元之间的关系来构造导航树的节点，以及（4）从与精简查询相关的知识库中检索文本。 处理器执行指令。

公开(公告)号：US07287024B2

公开(公告)日：2007-10-23

申请号：US10911288

申请日：2004-08-04

Applicant: Dave Snowdon ,  Antonietta Grasso ,  James Pycock ,  Richard Bentley

Inventor： Dave Snowdon ,  Antonietta Grasso ,  James Pycock ,  Richard Bentley

IPC: G06F7/00 ,  G06F17/30 ,  G06F3/041

CPC classification number: G06F3/0488 ,  G06F1/16 ,  G06F3/042 ,  G06F3/0481 ,  G06Q10/10 ,  Y10S707/99933 ,  Y10S715/971

Abstract: An electronic board system includes an electronic board having a screen for displaying information of interest to a work group or community, an input device for receiving information from users in a group or community to be displayed on the electronic board, a memory for storing information received from the input device and a processor for selecting which information stored in the memory to display on the screen, where and how to display the selected information on the screen and displaying the selected information on the screen. The processor selects which information to display in accordance with a predetermined relationship based on a group-based recommendation criteria and user interest. A plurality of sensors disposed behind the screen detect user interest in information displayed on the screen near the sensor. User interest may also be determined by monitoring user requests for copies of information displayed on the screen.

Abstract translation: 电子板系统包括具有用于显示对工作组或社区感兴趣的信息的屏幕的电子板，用于从要在电子板上显示的组或社区中的用户接收信息的输入装置，用于存储接收到的信息的存储器 从所述输入装置和用于选择存储在所述存储器中的哪些信息在所述屏幕上显示的处理器，在所述屏幕上显示所选择的信息以及如何在所述屏幕上显示所选择的信息。 处理器基于基于组的推荐标准和用户兴趣，根据预定关系选择要显示的信息。 布置在屏幕后面的多个传感器检测用户对传感器附近的屏幕上显示的信息的兴趣。 也可以通过监视用户对显示在屏幕上的信息的副本的请求来确定用户兴趣。