公开(公告)号：US20190339962A1

公开(公告)日：2019-11-07

申请号：US16416968

申请日：2019-05-20

Applicant: salesforce.com, inc.

Inventor： Gordon Oliver ,  Freeland Knight Abbott, III

IPC: G06F8/65 ,  H04L29/08

Abstract: Disclosed are methods, systems, and computer program products for updating a web application displayed on a client machine. In some implementations, a server maintains a database of application identifiers identifying instances of one or more web applications. The server receives, from a first client machine, a communication identifying a first web application and a first application identifier, the instance of the first web application being associated with one or more components. The server determines that the first application identifier is not included in the database of application identifiers, and generates an updated application identifier for the instance of the first web application based on component version identifiers of the one or more components. The server stores the updated application identifier and transmits a notification to the first client machine indicating that the instance of the first web application is out-of-date.

公开(公告)号：US10469438B2

公开(公告)日：2019-11-05

申请号：US15443840

申请日：2017-02-27

Applicant: salesforce.com, inc.

Inventor： Tarang Luthra

IPC: G06F15/16 ,  H04L12/58 ,  G06F16/93 ,  G06F3/0486 ,  H04L12/18

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for integrating a collaborative communication system and a document collaboration system. A document within the document collaboration system may be linked to an object within the collaborative communication system. A user post may be received in association with the object or the document. A first feed configured to be rendered in association with the object is synchronized with a second feed configured to be rendered in association with the document such that both the first feed and the second feed each includes the user post.

公开(公告)号：US10466983B2

公开(公告)日：2019-11-05

申请号：US15996194

申请日：2018-06-01

Applicant: salesforce.com, inc.

Inventor： Chetanya Chauhan ,  Michael Chou ,  Joseph Shelby Hubick

IPC: G06F9/44 ,  G06F8/38 ,  G06F16/951 ,  G06F16/958 ,  G06F17/21 ,  H04L29/08

Abstract: The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to the CRM website. The self-service customization protocol may be configured to customize at least one page element of the customized component, wherein the page element is configured to allow a website visitor to interface with a service provided via the website, which may be edited by customers without having to perform coding. In some embodiments, code may be generated for the customized component via an engine.

公开(公告)号：US20190333110A1

公开(公告)日：2019-10-31

申请号：US16427169

申请日：2019-05-30

Applicant: salesforce.com, inc.

Inventor： Gary FLAKE

IPC: G06Q30/02 ,  G06Q50/00

Abstract: In an example, a processing system of a database system may be configured to, responsive to receiving a request originating from a member of a web clipping service, insert first data associated with a clip selection of the request into a personalized online space corresponding to the member and retain second data that is different than the first data into an aggregated pool of data associated with a plurality of members of the web clipping service. The processing device may be configured to pair an advertisement of a plurality of advertisements with a resource of a plurality of resources responsive to an analysis of the aggregated pool of data, and store an association between the advertisement of the pair and the resource of the pair in a memory device.

公开(公告)号：US10459597B2

公开(公告)日：2019-10-29

申请号：US15015010

申请日：2016-02-03

Applicant: salesforce.com, inc.

Inventor： Mrudula Kodali ,  Sachin Desai

IPC: G06F3/048 ,  G06F3/01 ,  G06F3/0481 ,  G06F3/0482 ,  G06F3/03 ,  G06F3/0484

Abstract: Disclosed is a system and method to navigate high-dimensional data in order to enhance the analytical capabilities of a data consumer. The technology disclosed can use a stereoscopic 3D viewer with a smartphone, a pair of 3D glasses with desktop, or a projected 3D image on a table. The solution provides a novel and accessible way of navigating high-dimensional data that has been organized into groups of two or three dimensions. Navigation is possible in all 3 dimensions (x, y, z) to explore the full potential of underlying data and elicit powerful insights to be acted on through informed decisions.

公开(公告)号：US10454843B2

公开(公告)日：2019-10-22

申请号：US14509694

申请日：2014-10-08

Applicant: salesforce.com, inc.

Inventor： Fabio Meireles Valbuena

IPC: H04L12/917 ,  H04L12/24

Abstract: Techniques and mechanisms for servicing requests for utilization of resources within a computing environment. A request is received from a remote electronic computing device with a regulator agent. The regulator functions to determine whether to regulate a request or to allow the request to be delivered without regulation. Regulating the request includes causing the request to be rejected, re-routed, isolated or delayed. Selectively regulating the request with the regulator based at least on application-level resources to be utilized by the application server in response to the request. Sending the request to a regulation server or to a computing device to provide an application server communicatively coupled with the regulator server depending on the regulation to be performed, if any.

公开(公告)号：US10452244B2

公开(公告)日：2019-10-22

申请号：US14703770

申请日：2015-05-04

Applicant: salesforce.com, inc.

Inventor： Matthew Davidchuk ,  David M. Brady ,  Richard Perry Pack, III ,  Benjamin Snyder

IPC: G06F3/0484 ,  G06F3/0482 ,  G06F3/0488

Abstract: The technology disclosed describes systems and methods for optimizing delivery of form factor specific content for users in different environments, such as desktop computer browsers and mobile device applications. The technology further discloses systems and methods for providing support for developers whose goal is to render specific implementations of a user interface to deliver distinct user interface experiences.

公开(公告)号：US10445520B2

公开(公告)日：2019-10-15

申请号：US15727404

申请日：2017-10-06

Applicant: salesforce.com, inc.

Inventor： James Michael Ciancio-Bunch ,  Matt Beard ,  D. Thomas Waltz ,  Richard W. Jamison ,  Jack Fisher ,  Jeff Middlesworth

IPC: G06F21/62 ,  G06F16/245 ,  G06Q10/10 ,  G06Q30/02

Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.

公开(公告)号：US20190312926A1

公开(公告)日：2019-10-10

申请号：US16450920

申请日：2019-06-24

Applicant: salesforce.com, inc.

Inventor： Marco Helmich ,  Vijayanth Devadhar

IPC: H04L29/08 ,  G06F16/27 ,  G06F16/25 ,  H04L12/24

Abstract: Techniques for partition balancing. Organization identifiers (orgIDs) are acquired for one or more organizations within a multi-organization on-demand services environment having multiple nodes, each of which have one or more partitions. A mapping of the orgIDs to the partitions within the multi-organization on-demand services environment is determined. Resource consumption for the organizations is determined. Resource consumption for the partitions based on the resource consumption of the organization and the mapping of the organization to the partitions is determined. A score for the partitions based on the resource consumption is generated. The partitions are redistributed among the nodes based on the partition scores.

公开(公告)号：US20190311002A1

公开(公告)日：2019-10-10

申请号：US16452339

申请日：2019-06-25

Applicant: salesforce.com, inc.

Inventor： Romain Paulus

IPC: G06F16/34 ,  G06F17/27 ,  G06N3/04 ,  G06N3/00 ,  G06N3/08 ,  G06F17/28

Abstract: A system for text summarization includes an encoder for encoding input tokens of a document and a decoder for emitting summary tokens which summarize the document based on the encoded input tokens. At each iteration the decoder generates attention scores between a current hidden state of the decoder and previous hidden states of the decoder, generates a current decoder context from the attention scores and the previous hidden states of the decoder, and selects a next summary token based on the current decoder context and a current encoder context of the encoder. The attention scores penalize candidate summary tokens having high attention scores in previous iterations. In some embodiments, the attention scores include an attention score for each of the previous hidden states of the decoder. In some embodiments, the selection of the next summary token prevents emission of repeated summary phrases in a summary of the document.