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公开(公告)号:US09497278B2
公开(公告)日:2016-11-15
申请号:US14958473
申请日:2015-12-03
Applicant: SALESFORCE.COM, INC.
Inventor: Jim McIntosh , James Michael Ciancio-Bunch
IPC: G06F15/173 , H04L29/08 , G06Q30/02 , H04L29/12
CPC classification number: H04L67/146 , G06Q30/0243 , H04L61/20 , H04L67/02 , H04L67/22
Abstract: A computerized method and system to generate individualized shortened URLs and track user activity is disclosed. A method includes generating an individualized shortened URLs for each of a plurality of recipients, sending communications to each of the plurality of recipients, wherein each of the communications includes the individualized shortened URL, receiving a request from at least one of the plurality of recipients for the individualized shortened URL, and referring the request to a destination URL.
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公开(公告)号:US20220150199A1
公开(公告)日:2022-05-12
申请号:US17583551
申请日:2022-01-25
Applicant: salesforce.com, inc.
Inventor: James Michael Ciancio-Bunch , Scott McCorkle , Richard W. Jamison
IPC: H04L51/10 , H04L51/222 , H04L51/234
Abstract: A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.
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公开(公告)号:US10445520B2
公开(公告)日:2019-10-15
申请号:US15727404
申请日:2017-10-06
Applicant: salesforce.com, inc.
Inventor: James Michael Ciancio-Bunch , Matt Beard , D. Thomas Waltz , Richard W. Jamison , Jack Fisher , Jeff Middlesworth
IPC: G06F21/62 , G06F16/245 , G06Q10/10 , G06Q30/02
Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
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公开(公告)号:US20190097956A1
公开(公告)日:2019-03-28
申请号:US16113484
申请日:2018-08-27
Applicant: salesforce.com, inc.
Inventor: James Michael Ciancio-Bunch , Scott McCorkle , Richard W. Jamison
Abstract: A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.
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5.
公开(公告)号:US20180096160A1
公开(公告)日:2018-04-05
申请号:US15727404
申请日:2017-10-06
Applicant: salesforce.com, inc.
Inventor: James Michael Ciancio-Bunch , Matt Beard , D. Thomas Waltz , Richard W. Jamison , Jack Fisher , Jeff Middlesworth
CPC classification number: G06F21/6218 , G06F16/245 , G06Q10/107 , G06Q30/02
Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
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公开(公告)号:US09906602B1
公开(公告)日:2018-02-27
申请号:US15351068
申请日:2016-11-14
Applicant: salesforce.com, inc.
Inventor: Jim McIntosh , James Michael Ciancio-Bunch
IPC: G06F15/173 , H04L29/08
CPC classification number: H04L67/146 , G06Q30/0243 , H04L61/20 , H04L67/02 , H04L67/22
Abstract: A computerized method and system to generate individualized shortened URLs and track user activity is disclosed. A method includes generating an individualized shortened URLs for each of a plurality of recipients, sending communications to each of the plurality of recipients, wherein each of the communications includes the individualized shortened URL, receiving a request from at least one of the plurality of recipients for the individualized shortened URL, and referring the request to a destination URL.
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公开(公告)号:US11902227B2
公开(公告)日:2024-02-13
申请号:US17583551
申请日:2022-01-25
Applicant: salesforce.com, inc.
Inventor: James Michael Ciancio-Bunch , Scott McCorkle , Richard W. Jamison
IPC: H04L51/046 , G06Q30/02 , H04L51/222 , H04L51/234 , G06Q10/107 , H04L51/10
CPC classification number: H04L51/046 , G06Q10/107 , G06Q30/02 , H04L51/10 , H04L51/222 , H04L51/234
Abstract: A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.
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公开(公告)号:US11233755B2
公开(公告)日:2022-01-25
申请号:US16113484
申请日:2018-08-27
Applicant: salesforce.com, inc.
Inventor: James Michael Ciancio-Bunch , Scott McCorkle , Richard W. Jamison
Abstract: A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.
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公开(公告)号:US11216574B2
公开(公告)日:2022-01-04
申请号:US16600622
申请日:2019-10-14
Applicant: salesforce.com, inc.
Inventor: James Michael Ciancio-Bunch , Matt Beard , D. Thomas Waltz , Richard W. Jamison , Jack Fisher , Jeff Middlesworth
IPC: G06F21/62 , G06F16/245 , G06Q30/02 , G06Q10/10
Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
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10.
公开(公告)号:US10587550B1
公开(公告)日:2020-03-10
申请号:US16174528
申请日:2018-10-30
Applicant: salesforce.com, inc.
Inventor: James Michael Ciancio-Bunch
Abstract: Systems, device and techniques are disclosed for evaluating domains to send emails while maintaining sender reputation. Registration records of a domain are retrieved. The registration records include a mail server record and one or more records linking the domain to another domain or to an IP address. The mail server record is verified to be associated with a domain that is not on a black list. A webpage is retrieved from a website associated with the one or more records linking the domain to another domain or to an IP address. The webpage is compared to webpages for websites that are on white lists. An electronic communications sending strategy is determined based on verifying that the mail server record is associated with a domain that is not on a blacklist and comparing of the webpage to webpages for websites that are on one or more white lists.
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