公开(公告)号：US20090022289A1

公开(公告)日：2009-01-22

申请号：US12243009

申请日：2008-10-01

Applicant: Gordon R. Brunson ,  Andrew Charles Zmolek

Inventor： Gordon R. Brunson ,  Andrew Charles Zmolek

IPC: H04M1/64

CPC classification number: H04L65/4015 ,  H04L29/06027 ,  H04L51/00 ,  H04L51/04 ,  H04L51/24 ,  H04L65/1069 ,  H04L65/1083 ,  H04L65/602 ,  H04L67/18 ,  H04M3/42 ,  H04M3/42059 ,  H04M3/42365 ,  H04M3/42374 ,  H04M3/53333 ,  H04M3/537 ,  H04M7/006 ,  H04M2201/50 ,  H04M2203/652

Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted telephone number and address; (e) while a contact between the subscriber and a different third party is in progress, provide the subscriber's communication device with information respecting the at least one eligible message from the third party; (f) transform an audio messaging session between the messaging system and the communication device of a contacting party into a graphical user interface-based audio session; and (g) transform the audio messaging session into a session having a video channel or both audio and video channels.

公开(公告)号：US20090022287A1

公开(公告)日：2009-01-22

申请号：US12242484

申请日：2008-09-30

Applicant: Gordon R. Brunson ,  Andrew Charles Zmolek

Inventor： Gordon R. Brunson ,  Andrew Charles Zmolek

IPC: H04M1/64

CPC classification number: H04L65/4015 ,  H04L29/06027 ,  H04L51/00 ,  H04L51/04 ,  H04L51/24 ,  H04L65/1069 ,  H04L65/1083 ,  H04L65/602 ,  H04L67/18 ,  H04M3/42 ,  H04M3/42059 ,  H04M3/42365 ,  H04M3/42374 ,  H04M3/53333 ,  H04M3/537 ,  H04M7/006 ,  H04M2201/50 ,  H04M2203/652

Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted telephone number and address; (e) while a contact between the subscriber and a different third party is in progress, provide the subscriber's communication device with information respecting the at least one eligible message from the third party; (f) transform an audio messaging session between the messaging system and the communication device of a contacting party into a graphical user interface-based audio session; and (g) transform the audio messaging session into a session having a video channel or both audio and video channels.

公开(公告)号：US20080111880A1

公开(公告)日：2008-05-15

申请号：US11878128

申请日：2007-07-20

Applicant: Sang-Hee Lee

Inventor： Sang-Hee Lee

IPC: H04N7/14 ,  H04M7/00

CPC classification number: H04N7/147 ,  H04M3/42059 ,  H04M7/009 ,  H04M7/123 ,  H04M2201/50 ,  H04M2242/22

Abstract: In a method of providing video-call service using a general voice-call terminal and a Private Branch Exchange (PBX) for performing the method, the following steps or functions are performed: exchanging, at a PBX, video media information with a video-support adaptor for providing video-call service to a voice-call terminal; and exchanging, at the PBX, moving picture media information to be used by the voice-call terminal and the video-support adaptor with a counterpart video-call terminal so as to establish a session between the video-support adaptor and the counterpart video-call terminal. The PBX includes a call processor and a Session Initiation Protocol (SIP) agent. It is possible to provide video-call service between a conventional terminal not having a video screen and various videophone apparatuses by interworking the conventional terminal with SIP-based video software or hardware.

Abstract translation: 在使用通用语音呼叫终端和用于执行该方法的专用交换机（PBX））提供视频呼叫服务的方法中，执行以下步骤或功能：在集团电话处与视频媒体信息交换视频媒体信息， 用于向语音呼叫终端提供视频呼叫服务的支持适配器; 并且在PBX处与由对方视频呼叫终端交换要由语音呼叫终端和视频支持适配器使用的运动图像媒体信息，以便在视频支持适配器和对方视频通话终端之间建立会话， 通话终端 PBX包括呼叫处理器和会话发起协议（SIP）代理。 通过将传统终端与基于SIP的视频软件或硬件互通，可以在不具有视频屏幕的传统终端和各种可视电话设备之间提供视频呼叫服务。

公开(公告)号：US20080095146A1

公开(公告)日：2008-04-24

申请号：US11660227

申请日：2005-08-05

Applicant: Hermann Granzer

Inventor： Hermann Granzer

IPC: H04L12/66

CPC classification number: H04L65/104 ,  H04L29/06027 ,  H04L63/00 ,  H04L63/30 ,  H04L65/103 ,  H04L65/605 ,  H04M3/2281 ,  H04M7/006 ,  H04M2201/50 ,  H04N7/147 ,  H04N21/4341 ,  H04N21/4788 ,  H04N21/64322 ,  H04N21/64784

Abstract: In one aspect, a device for lawful interception of multimedia links in a packet network, over which voice data and image data are transmitted separately is provided. The device includes a receiver unit that receives a image data from a transmit device, and a delay unit that routes the received image data with a delay to a receive device.

Abstract translation: 一方面，提供了用于在分组网络中合法拦截多媒体链路的设备，语音数据和图像数据被单独传输。 该设备包括从发送设备接收图像数据的接收器单元和将接收到的图像数据延迟地路由到接收设备的延迟单元。

公开(公告)号：US20080089488A1

公开(公告)日：2008-04-17

申请号：US11953591

申请日：2007-12-10

Applicant: Gordon Brunson ,  Andrew Zmolek

Inventor： Gordon Brunson ,  Andrew Zmolek

IPC: H04M1/64 ,  H04M11/00

CPC classification number: H04L65/4015 ,  H04L29/06027 ,  H04L51/00 ,  H04L51/04 ,  H04L51/24 ,  H04L65/1069 ,  H04L65/1083 ,  H04L65/602 ,  H04L67/18 ,  H04M3/42 ,  H04M3/42059 ,  H04M3/42365 ,  H04M3/42374 ,  H04M3/53333 ,  H04M3/537 ,  H04M7/006 ,  H04M2201/50 ,  H04M2203/652

Abstract: A presence aware communications system, that includes a messaging system configured to perform one or more of provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system, provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available, provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system, in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted telephone number and address, while a contact between the subscriber and a different third party is in progress, provide the subscriber's communication device with information respecting the at least one eligible message from the third party, transform an audio messaging session between the messaging system and the communication device of a contacting party into a graphical user interface-based audio sessions, and transform the audio messaging session into a session having a video channel or both audio and video channels.

Abstract translation: 存在感知通信系统，其包括消息系统，其被配置为执行一个或多个在订户的通信设备和消息收发系统之间的消息传递会话期间向订户的通信设备提供关于传入联系人的信息的消息系统，向用户的通信设备提供一个 当接收到所述用户的通信设备可用的通知时，包含关于一个或多个消息的信息的文本消息，为所述订户的通信设备提供与由所述消息接发系统接收的不同第一方相关的语音消息的文本消息，以响应于 订户的通信设备请求与输入的电话号码和地址中的至少一个的连接，向用户的通信设备提供关于来自与输入的电话号码的至少一个相关联的第二方的至少一个合格消息的通知 d地址，而订户和不同的第三方之间的联系正在进行中，向用户的通信设备提供关于来自第三方的至少一个合格消息的信息，在消息收发系统和通信设备之间转换音频消息会话 接触方成为基于图形用户界面的音频会话，并且将音频消息传送会话转换为具有视频信道或音频和视频信道两者的会话。

公开(公告)号：US20080026732A1

公开(公告)日：2008-01-31

申请号：US11744917

申请日：2007-05-07

Applicant: David Goldfarb

Inventor： David Goldfarb

IPC: H04Q7/38

CPC classification number: H04M3/42017 ,  H04L51/04 ,  H04M1/57 ,  H04M1/72558 ,  H04M3/06 ,  H04M2201/50 ,  H04W4/08 ,  H04W4/20 ,  H04W4/21 ,  H04W8/18

Abstract: A method includes previously downloading, to a device of a user, media content chosen by a buddy of the user and an indication that it is to be associated with the buddy, passing the downloaded media content to the device as the media content to be associated in a contact list with the buddy and playing the media content in response to an identification of the buddy.

Abstract translation: 一种方法包括：先前向用户的设备下载由用户的好友选择的媒体内容以及与该伙伴相关联的指示，将所下载的媒体内容传递到设备作为要关联的媒体内容 在与好友的联系人列表中，并且响应于好友的识别来播放媒体内容。

公开(公告)号：US20080025493A1

公开(公告)日：2008-01-31

申请号：US11776063

申请日：2007-07-11

Applicant: Melinda Paras ,  Raymond N. Otake

Inventor： Melinda Paras ,  Raymond N. Otake

IPC: H04M3/00

CPC classification number: H04M3/5233 ,  H04M3/5125 ,  H04M2201/50

Abstract: An IP-based call center is able to route video and audio calls. The call routing is skills-based, and can be configured to give preference first to representatives or agents associated with an entity, and then to representatives or agents within a network associated with that entity. If no representative is available in-house or in-network, the call can be transferred to an external representative or agent. In other embodiments, an entity can configure prioritized layers for routing calls, in order to favor specific service providers.

Abstract translation: 基于IP的呼叫中心能够路由视频和音频呼叫。 呼叫路由是基于技能的，并且可以被配置为首先优先考虑与实体相关联的代表或代理，然后给与该实体相关联的网络中的代理或代理。 如果内部或网络中没有代表，则可以将呼叫转移给外部代表或代理人。 在其他实施例中，实体可以配置用于路由呼叫的优先化层，以便有利于特定服务提供商。

公开(公告)号：US20070249346A1

公开(公告)日：2007-10-25

申请号：US11783196

申请日：2007-04-06

Applicant: Jukka Ala-Vannesluoma ,  Timo Tanila ,  Tapio Hinkkanen

Inventor： Jukka Ala-Vannesluoma ,  Timo Tanila ,  Tapio Hinkkanen

IPC: H04Q7/20

CPC classification number: H04M7/0072 ,  H04L65/1003 ,  H04L65/1069 ,  H04M2201/50 ,  H04N21/25808 ,  H04N21/4341 ,  H04N21/4432 ,  H04N21/485 ,  H04N21/643

Abstract: A method, microprocessor, computer program product, terminal and network device are configured to include sending, to a first wireless communication terminal, data indicative of first information relating to one or more parameters supported by a second wireless communication terminal for receiving and/or transmitting a media stream, and receiving, at the second wireless communication terminal, data indicative of second information relating to one or more parameters supported by the first wireless communication terminal for receiving and/or transmitting the media stream. The method, microprocessor, computer program product, terminal and network device are also configured to include determining, on the basis of both said first information and said second information, one or more parameters to be used for sending the media stream between the first and second wireless communication terminals, and sending the media stream between said first and second wireless communication terminals on the basis of said determined one or more parameters.

Abstract translation: 方法，微处理器，计算机程序产品，终端和网络设备被配置为包括向第一无线通信终端发送指示与第二无线通信终端支持的一个或多个参数有关的第一信息的数据，用于接收和/或发送 媒体流，并且在第二无线通信终端处接收指示与由第一无线通信终端支持的一个或多个参数有关的第二信息的数据，用于接收和/或发送媒体流。 方法，微处理器，计算机程序产品，终端和网络设备还被配置为包括基于所述第一信息和所述第二信息来确定用于在第一和第二信息之间发送媒体流的一个或多个参数 无线通信终端，并且基于所述确定的一个或多个参数在所述第一和第二无线通信终端之间发送媒体流。

公开(公告)号：US20070195940A1

公开(公告)日：2007-08-23

申请号：US11741178

申请日：2007-04-27

Applicant: Alec Miloslavsky ,  Jason Goecke ,  Vladimir Deryugin ,  Dmitry Torba ,  Igor Neyman ,  Oleg Turovsky

Inventor： Alec Miloslavsky ,  Jason Goecke ,  Vladimir Deryugin ,  Dmitry Torba ,  Igor Neyman ,  Oleg Turovsky

IPC: H04M11/00

CPC classification number: H04Q3/62 ,  G06F11/10 ,  G06F11/1008 ,  G06F11/2215 ,  G06Q10/107 ,  G11B20/1833 ,  H04L29/06 ,  H04L51/066 ,  H04L51/12 ,  H04L51/14 ,  H04M3/36 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/42102 ,  H04M3/42323 ,  H04M3/51 ,  H04M3/5125 ,  H04M3/5141 ,  H04M3/5158 ,  H04M3/5183 ,  H04M3/5191 ,  H04M3/523 ,  H04M3/5232 ,  H04M3/5233 ,  H04M3/5237 ,  H04M3/5307 ,  H04M7/00 ,  H04M7/0003 ,  H04M7/0006 ,  H04M7/0009 ,  H04M7/003 ,  H04M7/006 ,  H04M7/12 ,  H04M2201/50 ,  H04M2203/4536 ,  H04M2242/22 ,  H04N7/148 ,  H04N7/15 ,  H04Q3/0029 ,  H04Q3/72 ,  H04Q2213/13072 ,  H04Q2213/13093 ,  H04Q2213/13103 ,  H04Q2213/13106 ,  H04Q2213/13141 ,  H04Q2213/13175 ,  H04Q2213/13204 ,  H04Q2213/1322 ,  H04Q2213/13299 ,  H04Q2213/13337 ,  H04Q2213/13389 ,  Y10S370/901 ,  Y10S379/90

Abstract: An Internet Protocol Network Telephony call center having a plurality of agents for serving clients also processes e-mails addresses to the call center, but not to specific agents. An e-mail server receives and routes the e-mail, and includes a router and a database storing skill set information regarding agents. The router extracts information from the e-mails, matches key words in the extracted information with key words from the skill sets, and routes the e-mails to appropriate agents having the necessary skills to respond to the service requirements in the e-mails.

Abstract translation: 具有用于服务客户端的多个代理的因特网协议网络电话呼叫中心还处理到呼叫中心的电子邮件地址，但不处理特定代理。 电子邮件服务器接收和路由电子邮件，并且包括路由器和存储有关代理的技能组信息的数据库。 路由器从电子邮件中提取信息，将提取的信息中的关键字与技能集中的关键字进行匹配，并将电子邮件路由到具有必要技能的适当代理人以响应电子邮件中的服务要求。

公开(公告)号：US20070146476A1

公开(公告)日：2007-06-28

申请号：US10587977

申请日：2005-02-04

Applicant: Masayoshi Son

Inventor： Masayoshi Son

IPC: H04N7/14

CPC classification number: H04M7/006 ,  H04M2201/50 ,  H04N7/148

Abstract: A videophone system includes: a mobile communication terminal having a function for transmitting/receiving an imaged moving picture to/from a radio communication base station and performing communication; and a monitor device for displaying a moving picture transmitted/received to/from a radio communication base station by using a communication protocol between the radio communication base station and the mobile communication terminal. Thus, it is possible to perform high-image-quality videophone communication by using a camera arranged at a mobile communication terminal such as a mobile telephone, PHS, and PDA.

Abstract translation: 可视电话系统包括：移动通信终端，具有向/从无线电通信基站发送/接收成像的运动图像并执行通信的功能; 以及监视器装置，用于通过使用无线电通信基站和移动通信终端之间的通信协议来显示与/从无线电通信基站发送/接收的运动图像。 因此，可以通过使用布置在诸如移动电话，PHS和PDA的移动通信终端的相机来执行高图像质量的可视电话通信。