Capabilities service framework
    35.
    发明授权

    公开(公告)号:US09722855B1

    公开(公告)日:2017-08-01

    申请号:US14085549

    申请日:2013-11-20

    申请人: VCE Company, LLC

    摘要: A method for arranging services in a computing infrastructure is provided. The method includes receiving a request for services, with requested capabilities, to be provided from a computing infrastructure and reserving portions of the computing infrastructure until services, with at least the requested capabilities being reserved. The method includes committing the services with at least the requested capabilities, as reserved and providing the services, with at least the requested capabilities, in fulfillment of the request for the services, wherein at least one method operation is performed by a processor.

    Methods, systems, and computer readable mediums for providing supply chain validation
    36.
    发明授权
    Methods, systems, and computer readable mediums for providing supply chain validation 有权
    用于提供供应链验证的方法,系统和计算机可读介质

    公开(公告)号:US09449171B2

    公开(公告)日:2016-09-20

    申请号:US14285022

    申请日:2014-05-22

    申请人: VCE Company, LLC

    摘要: Methods, systems, and computer readable mediums for providing supply chain validation are disclosed. According to one exemplary embodiment, a method for validating a computing system comprises receiving, from a source entity and via an out of band delivery, validation information for validating the computing system, wherein the validation information is derived from one or more components of the computing system. The method also includes determining, using the validation information and reference information associated with the computing system, whether a configuration of the computing system has been modified and, in response to determining that the configuration of the computing system has been modified, generating information about a system modification.

    摘要翻译: 公开了用于提供供应链验证的方法,系统和计算机可读介质。 根据一个示例性实施例,用于验证计算系统的方法包括从源实体和经由带外递送接收用于验证计算系统的验证信息,其中验证信息从计算的一个或多个组件导出 系统。 该方法还包括使用与计算系统相关联的验证信息和参考信息确定计算系统的配置是否已被修改,并且响应于确定计算系统的配置已被修改,生成关于 系统修改。

    System, Method, Apparatus, and Computer Program Product for Generation of an Elevation Plan for a Computing System
    37.
    发明申请
    System, Method, Apparatus, and Computer Program Product for Generation of an Elevation Plan for a Computing System 审中-公开
    用于生成计算系统高程计划的系统,方法,设备和计算机程序产品

    公开(公告)号:US20160048611A1

    公开(公告)日:2016-02-18

    申请号:US14460677

    申请日:2014-08-15

    申请人: VCE Company, LLC

    IPC分类号: G06F17/50

    摘要: A system, method, apparatus, and computer program product for generating an elevation plan for a computing system are disclosed. A method may include accessing a build specification identifying components to be included in the computing system. The method may also include accessing a set of component placement rules defining rules for placing components within a rack. The method may further include generating an elevation plan defining a respective mount position for each of a subset of the components within one or more racks based on the set of component placement rules.

    摘要翻译: 公开了一种用于生成计算系统的升降计划的系统,方法,装置和计算机程序产品。 方法可以包括访问构建规范,以识别要包括在计算系统中的组件。 该方法还可以包括访问定义用于将组件放置在机架内的规则的组件放置规则集合。 该方法可以进一步包括基于组件放置规则的集合来生成为一个或多个机架中的部件的子集中的每一个定义相应安装位置的升高平面。

    Automatic monitoring and just-in-time resource provisioning system
    38.
    发明授权
    Automatic monitoring and just-in-time resource provisioning system 有权
    自动监控和即时资源配置系统

    公开(公告)号:US09251033B2

    公开(公告)日:2016-02-02

    申请号:US13538910

    申请日:2012-06-29

    摘要: A method and apparatus for automatic provisioning steps using a physical computing block-based infrastructure platform and a virtualized environment is discussed to provide automatic elasticity. Running applications may be monitoring for increased workload, which may trigger a proactive and/or reactive response. The triggered proactive or reactive response includes executing a remediation action upon workloads exceeding set thresholds, as set by a pre-determined monitoring policy. The remediation actions may include the provisioning of additional virtual or physical computing resources to reduce the workload below the set threshold.

    摘要翻译: 讨论了使用基于物理计算块的基础设施平台和虚拟化环境来自动配置步骤的方法和装置,以提供自动弹性。 正在运行的应用程序可能正在监视增加的工作负载,这可能会触发主动和/或反应响应。 所触发的主动或反应响应包括根据预定监视策略设置的超出设定阈值的工作负载执行补救措施。 修复动作可以包括提供额外的虚拟或物理计算资源,以将工作负载降低到设定的阈值以下。

    METHODS, SYSTEMS, AND COMPUTER READABLE MEDIUMS FOR PROVIDING SUPPLY CHAIN VALIDATION
    39.
    发明申请
    METHODS, SYSTEMS, AND COMPUTER READABLE MEDIUMS FOR PROVIDING SUPPLY CHAIN VALIDATION 有权
    用于提供供应链验证的方法,系统和计算机可读介质

    公开(公告)号:US20150339476A1

    公开(公告)日:2015-11-26

    申请号:US14285022

    申请日:2014-05-22

    申请人: VCE Company, LLC

    IPC分类号: G06F21/55

    摘要: Methods, systems, and computer readable mediums for providing supply chain validation are disclosed. According to one exemplary embodiment, a method for validating a computing system comprises receiving, from a source entity and via an out of band delivery, validation information for validating the computing system, wherein the validation information is derived from one or more components of the computing system. The method also includes determining, using the validation information and reference information associated with the computing system, whether a configuration of the computing system has been modified and, in response to determining that the configuration of the computing system has been modified, generating information about a system modification.

    摘要翻译: 公开了用于提供供应链验证的方法,系统和计算机可读介质。 根据一个示例性实施例,用于验证计算系统的方法包括从源实体和经由带外递送接收用于验证计算系统的验证信息,其中验证信息从计算的一个或多个组件导出 系统。 该方法还包括使用与计算系统相关联的验证信息和参考信息确定计算系统的配置是否已被修改,并且响应于确定计算系统的配置已被修改,生成关于 系统修改。

    Obtaining customer support for electronic system using first and second cameras
    40.
    发明授权
    Obtaining customer support for electronic system using first and second cameras 有权
    使用第一台和第二台摄像机获取电子系统的客户支持

    公开(公告)号:US09007465B1

    公开(公告)日:2015-04-14

    申请号:US14015357

    申请日:2013-08-30

    申请人: VCE Company, LLC

    IPC分类号: H04N5/30 G06Q30/00 H04N7/14

    CPC分类号: G06Q30/016 H04N7/147

    摘要: A customer support technique for an electronic system includes engaging in a video chat with a remote customer support device using a first camera of a computerized apparatus while simultaneously acquiring images of the electronic system using a second camera and sending the images to the customer support device. A user of the computerized apparatus can thus engage in a face-to-face video chat with a customer support agent operating the customer support device while the customer support agent simultaneously sees both images of the user and images of the electronic system or portion thereof to which the user is pointing the second camera. The disclosed technique thus provides a near-hands-on support experience from a remote customer support agent regardless of the customer support agent's physical location.

    摘要翻译: 用于电子系统的客户支持技术包括使用计算机化设备的第一相机与远程客户支持设备进行视频聊天,同时使用第二相机获取电子系统的图像并将图像发送到客户支持设备。 因此,计算机化设备的用户可以与客户支持代理进行面对面的视频聊天,客户支持代理在客户支持代理同时将用户的图像和电子系统的图像或其一部分看到 用户指向第二台摄像机。 因此,所公开的技术因此提供来自远程客户支持代理的近手动支持体验,而不管客户支持代理的物理位置如何。