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公开(公告)号:US10186266B1
公开(公告)日:2019-01-22
申请号:US15392810
申请日:2016-12-28
Applicant: Amazon Technologies, Inc.
Inventor: Christo Frank Devaraj , Brian Oliver , Sumedha Arvind Kshirsagar , Gregory Michael Hart , Ran Mokady
Abstract: Methods and systems for providing message playback using a shared electronic device is described herein. In response to receiving a request to output messages, a speech-processing system may determine a group account associated with a requesting device, and may determine messages stored by a message data store for the group account. Speaker identification processing may also be performed to determine a speaker of the request. A user account associated with the speaker, and messages stored for the user account, may be determined. A summary response indicating the user account's messages and the group account's message may then be generated such that the user account messages are identified prior to the group account's messages. The messages may then be analyzed to determine an appropriate voice user interface for the requester such that the playback of the messages using a shared electronic device is more natural and conversational.
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公开(公告)号:US10157614B1
公开(公告)日:2018-12-18
申请号:US15392827
申请日:2016-12-28
Applicant: Amazon Technologies, Inc.
Inventor: Christo Frank Devaraj , Brian Oliver , Sumedha Arvind Kshirsagar , Gregory Michael Hart , Ran Mokady
IPC: G10L15/00 , G10L15/22 , H04L29/08 , H04L12/58 , G10L15/02 , G10L15/18 , G10L13/08 , G10L17/22 , G10L17/06 , G06F17/30
Abstract: Methods and systems for redirecting messages based on contextual information associated with the messages are described herein. In some embodiments, a first individual may speak an utterance including a message, where the utterance indicates a first recipient for the message. Audio data representing the utterance may be provided to a speech-processing system, which may performed automatic speech recognition processing, natural language understanding processing, and contextual recognition processing to the audio data. In some embodiments, the contextual recognition processing may determine that the message may be intended for a second recipient. If so, the speech-processing system may cause the message to be redirected to the second recipient, such that the second recipient may receive the message as opposed to the first recipient.
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公开(公告)号:US09754591B1
公开(公告)日:2017-09-05
申请号:US14083332
申请日:2013-11-18
Applicant: Amazon Technologies, Inc.
Inventor: Nishant Kumar , David Robert Thomas , Sumedha Arvind Kshirsagar , Vikas Jain , Jeff Bradley Beal , Ajay Gopalakrishnan , Shishir Sridhar Bharathi
IPC: G10L15/18 , G10L17/00 , G10L15/22 , G10L15/183
CPC classification number: G10L17/005 , G10L15/18 , G10L15/183 , G10L15/22 , G10L2015/223 , G10L2015/228
Abstract: Features are disclosed for performing functions in response to user requests based on contextual data regarding prior user requests. Users may engage in conversations with a computing device in order to initiate some function or obtain some information. A dialog manager may manage the conversations and store contextual data regarding one or more of the conversations. Processing and responding to subsequent conversations may benefit from the previously stored contextual data by, e.g., reducing the amount of information that a user must provide if the user has already provided the information in the context of a prior conversation. Additional information associated with performing functions responsive to user requests may be shared among applications, further improving efficiency and enhancing the user experience.
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公开(公告)号:US11968271B2
公开(公告)日:2024-04-23
申请号:US18089974
申请日:2022-12-28
Applicant: Amazon Technologies, Inc.
Inventor: Christo Frank Devaraj , Christopher Geiger Parker , Sumedha Arvind Kshirsagar , James Alexander Stanton , Aaron Takayanagi Barnet , Venkatesh Kancharla , Gregory Michael Hart
IPC: H04B1/38 , G06Q10/10 , H04L67/306 , H04M1/72433 , H04M3/42 , H04M3/533 , G10L15/26 , H04W4/80
CPC classification number: H04L67/306 , G06Q10/10 , H04M1/72433 , H04M3/42238 , H04M3/53366 , G10L15/26 , H04M2203/556 , H04M2250/74 , H04W4/80
Abstract: Systems and methods for sender profile and/or recipient profile disambiguation and/or confirmation are disclosed. In instances where a sender profile is not indicated by a user sending a communication from a communal device, heuristic data may be utilized to infer the sender profile. Similar heuristic data may also be used when selection of the sender profile is associated with a low confidence level. Heuristic data may also be used to infer the recipient profile when the user does not indicate the recipient profile or when selection of the recipient profile is associated with a low confidence. Various confirmations may result from the sender and recipient profile disambiguation.
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公开(公告)号:US11563708B1
公开(公告)日:2023-01-24
申请号:US15474617
申请日:2017-03-30
Applicant: Amazon Technologies, Inc.
Abstract: Systems and methods to combine related messages are disclosed. Multiple messages may be combined into a single message for display and output on one or more devices based on one or more factors. The factors may include, for example, a determination that the multiple messages were sent by and/or received from the same device, user, user profile, and/or user account. The facts may also include a determination that the multiple messages were sent within a threshold amount of time of each other and/or that the messages have the same or similar themes.
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公开(公告)号:US11037572B1
公开(公告)日:2021-06-15
申请号:US16684843
申请日:2019-11-15
Applicant: Amazon Technologies, Inc.
Inventor: Jeff Bradley Beal , Kevin Robert Charter , Ajay Gopalakrishnan , Sumedha Arvind Kshirsagar , Nishant Kumar
Abstract: A speech recognition platform configured to receive an audio signal that includes speech from a user and perform automatic speech recognition (ASR) on the audio signal to identify ASR results. The platform may identify: (i) a domain of a voice command within the speech based on the ASR results and based on context information associated with the speech or the user, and (ii) an intent of the voice command. In response to identifying the intent, the platform may perform multiple actions corresponding to this intent. The platform may select a target action to perform, and may engage in a back-and-forth dialog to obtain information for completing the target action. The action may include streaming audio to the device, setting a reminder for the user, purchasing an item on behalf of the user, making a reservation for the user or launching an application for the user.
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公开(公告)号:US10811012B2
公开(公告)日:2020-10-20
申请号:US16251901
申请日:2019-01-18
Applicant: Amazon Technologies, Inc.
Inventor: Christo Frank Devaraj , Brian Oliver , Sumedha Arvind Kshirsagar , Gregory Michael Hart , Ran Mokady
IPC: G10L15/00 , G10L15/22 , G06F3/16 , G10L15/26 , G06F16/683 , H04L12/58 , H04L29/08 , G10L13/08 , G10L15/02 , G10L15/18 , G10L17/06 , G10L17/22 , G10L17/00
Abstract: Methods and systems for providing message playback using a shared electronic device is described herein. In response to receiving a request to output messages, a speech-processing system may determine a group account associated with a requesting device, and may determine messages stored by a message data store for the group account. Speaker identification processing may also be performed to determine a speaker of the request. A user account associated with the speaker, and messages stored for the user account, may be determined. A summary response indicating the user account's messages and the group account's message may then be generated such that the user account messages are identified prior to the group account's messages. The messages may then be analyzed to determine an appropriate voice user interface for the requester such that the playback of the messages using a shared electronic device is more natural and conversational.
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公开(公告)号:US10089981B1
公开(公告)日:2018-10-02
申请号:US15454853
申请日:2017-03-09
Applicant: Amazon Technologies, Inc.
Inventor: Someshwaran Elangovan , Aparna Nandyal , Venkatesh Kancharla , Arun Rajendran , Sumedha Arvind Kshirsagar , Christopher Geiger Parker
Abstract: Methods and systems for performing contact resolution are described herein. When initiating a communications session using a voice activated electronic device, a contact name may be resolved to determine an appropriate contact with which the communications session may be directed to. Contacts from an individual's contact list may be queried to determine a listing of probable contacts associated with the contact name, and contact identifiers associated with the contact may be determined. Using one or more rules for disambiguating between similar contact names, a single contact may be identified, and a communications session with that contact may be initiated.
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公开(公告)号:US09721570B1
公开(公告)日:2017-08-01
申请号:US14109738
申请日:2013-12-17
Applicant: Amazon Technologies, Inc.
Inventor: Jeff Bradley Beal , Sumedha Arvind Kshirsagar , Nishant Kumar , Ajay Gopalakrishnan , Kevin Robert Charter
CPC classification number: G10L17/005 , G10L15/22 , G10L2015/223
Abstract: A speech recognition platform configured to receive an audio signal that includes speech from a user and perform automatic speech recognition (ASR) on the audio signal to identify ASR results. The platform may identify: (i) a domain of a voice command within the speech based on the ASR results and based on context information associated with the speech or the user, and (ii) an intent of the voice command. In response to identifying the intent, the platform may perform multiple actions corresponding to this intent. The platform may select a target action to perform, and may engage in a back-and-forth dialog to obtain information for completing the target action. The action may include streaming audio to the device, setting a reminder for the user, purchasing an item on behalf of the user, making a reservation for the user or launching an application for the user.
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