Multi-access mode electronic personal assistant

    公开(公告)号:US20040230689A1

    公开(公告)日:2004-11-18

    申请号:US10875914

    申请日:2004-06-24

    Abstract: A system is disclosed for enabling communication between server resources and a wide spectrum of end-terminals to enable users access to the resources of both converged and non-converged networks via voice and/or electronically generated commands. An electronic personal assistant (ePA) incorporates generalizing/abstracting communications channels, data and resources provided through a converged computer/telephony system interface such that the data and resources are readily accessed by a variety of interface formats including a voice interface or data interface. A set of applications provide dual interfaces for rendering services and data based upon the manner in which a user accesses the data. An electronic personal assistant in accordance with an embodiment of the invention provides voice/data access to web pages, email, file shares, etc. The electronic personal assistant enables a user to transmit voice commands to a voice-based resource server to provide information accessible to the resource server. In accordance with an aspect of an embodiment of the invention, a user is authenticated by receiving vocal responses by a user to one or more requests variably selected and issued by a speaker recognition-based authentication facility. Thereafter, an application proxy is created. The application proxy acts on behalf of the authenticated authorized user. In accordance with particular aspects of the specific embodiments of the invention, a set of remotely accessed voice applications are provided. One such application comprises a personal interactive multimedia response (IMR). Each user configures a personal IMR system. In a converged network environment, the user is provided access to the IMR through a personal computer interface, web interface, instant message, e-mail, as well as a voice user interface over a telephone connection. A configurable distributed conference bridge is another potential application incorporated within the converged network architecture model of the present invention. The distributed conference bridge enables local conference resources to be utilized and incorporates external service bureau conference bridge resources when needed to supplement the internal conference bridge resources of a system.

    Computer telephony integration adapter
    223.
    发明申请
    Computer telephony integration adapter 有权
    计算机电话集成适配器

    公开(公告)号:US20040218583A1

    公开(公告)日:2004-11-04

    申请号:US10426986

    申请日:2003-04-30

    Abstract: A computer telephony interface adapter (CTIA) for interfacing a computing device, a telephone, and a telephone network. The CTIA communicates with the telephone network using a telephone network protocol, such as a PSTN or a PBX protocol. Also, the CTIA communicates with a POTS telephone or a PBX telephone according to the telephone network protocol and with the computing device according to a data communication protocol, such as a USB or wireless protocol. The CTIA includes a controller in communication with the telephone network, the telephone, and the computing device. The controller converts communications between the telephone network protocol and the data communication protocol. In addition, the controller selectively couples the telephone into communication with the telephone network and the computing device at the same time. Thus, the CTIA enables local control over real-time shared communication among the telephone, telephone network, and computing device.

    Abstract translation: 一种用于连接计算设备,电话和电话网络的计算机电话接口适配器(CTIA)。 CTIA使用诸如PSTN或PBX协议的电话网络协议与电话网络进行通信。 此外,CTIA根据电话网络协议和计算设备根据诸如USB或无线协议的数据通信协议与POTS电话或PBX电话进行通信。 CTIA包括与电话网络,电话和计算设备通信的控制器。 控制器转换电话网络协议和数据通信协议之间的通信。 此外,控制器选择性地将电话与电话网络和计算设备同时进行通信。 因此,CTIA使得能够对电话,电话网络和计算设备之间的实时共享通信进行本地控制。

    System and method for integrated communications center
    224.
    发明申请
    System and method for integrated communications center 审中-公开
    集成通信中心的系统和方法

    公开(公告)号:US20040177371A1

    公开(公告)日:2004-09-09

    申请号:US10384483

    申请日:2003-03-07

    Abstract: A digital personal video stream manager (102) includes a control processor (202), a media interface (204), and one or more control interfaces. The media interface (204) can receive broadband audio and video and convert it into digital file format for transmission on a LAN, such as an IEEE 802.11 based wireless LAN, to a personal computer (110). The media interface (204) can likewise receive digital media files from the personal computer (110) via the wireless interface, and convert them to a format for playback by the audio system (118) or television (116). Further, the digital personal video stream manager (102) can receive controls from remote users to supervise media recording. The control interfaces allow control of the digital personal video stream manager, such as via infrared remote controls.

    Abstract translation: 数字个人视频流管理器(102)包括控制处理器(202),媒体接口(204)和一个或多个控制接口。 媒体接口(204)可以接收宽带音频和视频,并将其转换成数字文件格式,以便在诸如基于IEEE802.11的无线LAN的LAN上传输到个人计算机(110)。 媒体接口(204)同样能够经由无线接口从个人计算机(110)接收数字媒体文件,并将它们转换成音频系统(118)或电视机(116)进行播放的格式。 此外,数字个人视频流管理器(102)可以接收来自远程用户的控制以监督媒体记录。 控制接口允许数字个人视频流管理器的控制,例如通过红外遥控器。

    Voice over data telecommunications network architecture
    226.
    发明申请
    Voice over data telecommunications network architecture 有权
    语音数据电信网络架构

    公开(公告)号:US20040022237A1

    公开(公告)日:2004-02-05

    申请号:US10366061

    申请日:2003-02-12

    Abstract: The present invention describes a system and method for communicating voice and data over a packet-switched network that is adapted to coexist and communicate with a legacy PSTN. The system permits packet switching of voice calls and data calls through a data network from and to any of a LEC, a customer facility or a direct IP connection on the data network. The system includes soft switch sites, gateway sites, a data network, a provisioning component, a network event component and a network management component. The system interfaces with customer facilities (e.g., a PBX), carrier facilities (e.g., a LEC) and legacy signaling networks (e.g., SS7) to handle calls between any combination of on-network and off-network callers. The soft switch sites provide the core call processing for the voice network architecture. The soft switch sites manage the gateway sites in a preferred embodiment, using a protocol such as the Internet Protocol Device Control (IPDC) protocol to request the set-up and tear-down of calls. The gateway sites originate and terminate calls between calling parties and called parties through the data network. The gateway sites include network access devices to provide access to network resources. The data network connects one or more of the soft switch sites to one or more of the gateway sites. The provisioning and network event component collects call events recorded at the soft switch sites. The network management component includes a network operations center (NOC) for centralized network management.

    Abstract translation: 本发明描述了一种用于在适于与传统PSTN共存和通信的分组交换网络上传送语音和数据的系统和方法。 系统允许通过数据网络从数据网络上的任何LEC,客户设施或直接IP连接到数据网络进行语音呼叫和数据呼叫的分组交换。 该系统包括软交换站点,网关站点,数据网络,配置组件,网络事件组件和网络管理组件。 系统与客户设施(例如,PBX),运营商设施(例如,LEC)和传统信令网络(例如,SS7)接口,以处理在网络和非网络呼叫者的任何组合之间的呼叫。 软切换站点为语音网络架构提供核心呼叫处理。 在优选实施例中,使用诸如因特网协议设备控制(IPDC)协议的协议来请求建立和拆除呼叫的软交换站点管理网关站点。 网关站点通过数据网络发起和终止主叫方和被叫方之间的呼叫。 网关站点包括网络访问设备以提供对网络资源的访问。 数据网络将一个或多个软交换站点连接到一个或多个网关站点。 配置和网络事件组件收集在软交换站点记录的呼叫事件。 网络管理组件包括用于集中式网络管理的网络运营中心(NOC)。

    Combining multimedia services with traditional telephony services in a public branch exchange
    227.
    发明申请
    Combining multimedia services with traditional telephony services in a public branch exchange 审中-公开
    在公共交流中将多媒体业务与传统电话业务相结合

    公开(公告)号:US20040008837A1

    公开(公告)日:2004-01-15

    申请号:US10193885

    申请日:2002-07-12

    Inventor: Dany Sylvain

    Abstract: The present invention provides a combined user agent (CUA) to represent a telephony device supported by a private branch exchange (PBX), which is connected to a public domain telephony switch, and a packet-based media device as an integrated group to other network entities. The CUA is configured to facilitate the necessary call signaling to establish and control a voice call via the PBX and an associated telephony switch, as well as the session control signaling necessary to establish and control a media session with the media device. Accordingly, the telephony device and media device appear to the network devices as a single device having voice and media capabilities, wherein the voice capabilities are controlled in part by the telephony switch and PBX.

    Abstract translation: 本发明提供了一种用于表示由专用小交换机(PBX)支持的电话设备的组合用户代理(CUA),所述专用小交换机连接到公共电话交换机,以及基于分组的媒体设备作为集成组到其他网络 实体。 CUA被配置为促进必要的呼叫信令,以经由PBX和相关联的电话交换机建立和控制语音呼叫,以及建立和控制与媒体设备的媒体会话所需的会话控制信令。 因此,电话设备和媒体设备作为具有语音和媒体能力的单个设备在网络设备中呈现,其中语音能力部分由电话交换机和PBX控制。

    Internet protocol telephony exchange system and call control method thereof
    229.
    发明申请
    Internet protocol telephony exchange system and call control method thereof 有权
    互联网协议电话交换系统及其呼叫控制方法

    公开(公告)号:US20030072330A1

    公开(公告)日:2003-04-17

    申请号:US10270070

    申请日:2002-10-15

    Abstract: An Internet Protocol telephony exchange system and a call control method thereof. The exchange system integrates an IP terminal and a legacy terminal in a single exchange system, controls a call of the IP terminal in the same manner as an extension subscriber, and contains at least one IP terminal connected to the IP network. The IP terminal contains a user interface for generating user information or converting received user interface information into information of a user-identifiable state, and performs a VoIP function in compliance with one or more of a H.323, a MGCP and an SIP protocol procedure. The IP network is connected to an IP driver and an IP-PBX (Internet Protocol-Private Branch Exchange). The IP driver controls an IP end point at which the IP terminals are positioned, upon receiving IP terminal connection information and call control information based on H.323/MGCP/SIP protocol procedure.

    Abstract translation: 互联网协议电话交换系统及其呼叫控制方法。 交换系统将IP终端和传统终端集成在单个交换系统中,以与分机用户相同的方式控制IP终端的呼叫,并且包含至少一个连接到IP网络的IP终端。 IP终端包含用于生成用户信息或将接收到的用户界面信息转换为用户可识别状态的信息的用户界面,并且执行符合H.323,MGCP和SIP协议过程中的一个或多个的VoIP功能 。 IP网络连接到IP驱动程序和IP-PBX(互联网协议 - 私人交换机)。 基于H.323 / MGCP / SIP协议程序接收到IP终端连接信息和呼叫控制信息时,IP驱动程序控制IP终端所在的IP端点。

    Voice and data exchange over a packet based network with timing recovery

    公开(公告)号:US06549587B1

    公开(公告)日:2003-04-15

    申请号:US09493458

    申请日:2000-01-28

    Applicant: Henry Li

    Inventor: Henry Li

    Abstract: A signal processing system which discriminates between voice signals and data signals modulated by a voiceband carrier. The signal processing system includes a voice exchange, a data exchange and a call discriminator. The voice exchange is capable of exchanging voice signals between a switched circuit network and a packet based network. The signal processing system also includes a data exchange capable of exchanging data signals modulated by a voiceband carrier on the switched circuit network with unmodulated data signal packets on the packet based network. The data exchange is performed by demodulating data signals from the switched circuit network for transmission on the packet based network, and modulating data signal packets from the packet based network for transmission on the switched circuit network. The call discriminator is used to selectively enable the voice exchange and data exchange.

Patent Agency Ranking