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    AUTOMATIC USER RETENTION SYSTEM
    1.
    发明申请
    AUTOMATIC USER RETENTION SYSTEM 有权

    公开(公告)号：US20220414693A1

    公开(公告)日：2022-12-29

    申请号：US17361480

    申请日：2021-06-29

    Applicant: International Business Machines Corporation

    Inventor： Lee A. Carbonell ,  Pandian Mariadoss ,  Tsz S. Cheng ,  Jeff Edgington

    IPC: G06Q30/02

    Abstract: A system may include a memory and a processor in communication with the memory. The processor may be configured to perform operations. The operations may include receiving an opt-in from a user and detecting, automatically, an experience of the user. The operations may further include determining an impact potential of the experience and deciding a response strategy based on the impact potential. The operations may also include implementing the response strategy.

    INTELLIGENT EVIDENCE BASED RESPONSE SYSTEM
    2.
    发明申请
    INTELLIGENT EVIDENCE BASED RESPONSE SYSTEM 有权

    公开(公告)号：US20220067800A1

    公开(公告)日：2022-03-03

    申请号：US17003230

    申请日：2020-08-26

    Applicant: International Business Machines Corporation

    Inventor： Lee A. Carbonell ,  Tsz S. Cheng ,  Jeff Edgington ,  Pandian Mariadoss

    IPC: G06Q30/02 ,  G06N20/00

    Abstract: A system for generating responses to operational feedback is provided. A computing device identifies operational feedback directed towards an entity. The computing device determines a context for the operational feedback, wherein the context includes a plurality of features relating to the operational feedback. The computing device retrieves operational data associated with the entity, wherein the operational data corresponds to points in time that are within a predetermined time frame of the context. The computing device evaluates the context and the operational data against a quality of service attribute of the entity. The computing device generates a positive response towards the operational feedback based, at least in part, on the evaluating, wherein the context and the operational data are indicative of an anomaly in the quality of service attribute.

    VALIDATING ASSET MOVEMENT USING VIRTUAL TRIPWIRES AND A RFID-ENABLED ASSET MANAGEMENT SYSTEM
    3.
    发明申请
    VALIDATING ASSET MOVEMENT USING VIRTUAL TRIPWIRES AND A RFID-ENABLED ASSET MANAGEMENT SYSTEM 审中-公开

    公开(公告)号：US20200077054A1

    公开(公告)日：2020-03-05

    申请号：US16676954

    申请日：2019-11-07

    Applicant: International Business Machines Corporation

    Inventor： Pandian Mariadoss

    IPC: H04N7/18 ,  G06F16/783 ,  G08B13/196 ,  G08B13/24 ,  G06K7/10 ,  G06K9/00

    Abstract: Validation of asset movement can begin with the definition of a virtual tripwire for video cameras of a video surveillance system that monitor a defined area of interest through which RFID-identified assets are conveyed. The virtual tripwire can visually define a boundary within the view field of the video camera. The video camera can detect the movement of an asset through a virtual tripwire and an asset management system can be notified of the potential misdirection of the asset. The asset management system can obtain the asset's RFID data from a RFID handling system that monitors the area of interest. The validity of the detected movement can be determined using RFID data and an asset movement specification that defines pathing rules for assets and virtual tripwires. When the movement of the asset is determined to be invalid, a record of suspect movement data can be generated for the asset.

    Providing targeted messages via a social media system while concealing ties to the message source
    4.
    发明授权
    Providing targeted messages via a social media system while concealing ties to the message source 有权

    公开(公告)号：US09807048B2

    公开(公告)日：2017-10-31

    申请号：US13776958

    申请日：2013-02-26

    Applicant: International Business Machines Corporation

    Inventor： Lee A. Carbonell ,  Tsz S. Cheng ,  Jeffrey L. Edgington ,  Pandian Mariadoss

    IPC: H04L12/58 ,  G06F3/048 ,  G06F17/30

    CPC classification number: H04L51/32 ,  G06F3/048 ,  G06F17/30014

    Abstract: A method for electronically providing targeted messages can begin when a source-concealing targeted messaging system receives data items provided by a source user that define a targeted message that is to be presented within a social media context. The data items can include a set of recipients, a message body, and a set of trigger conditions indicating when the targeted message is to be presented to the recipients. The recipients can be members of a contact list of the source user within the social media system providing the social media context. Satisfaction of the trigger conditions can be monitored and the social media system can be monitored recipients. When the trigger conditions are satisfied and a recipient is currently using the social media system, the targeted message can be presented within a user interface of the social media system, such that the source user appears unaffiliated with the targeted message.

    Analysis of Professional-Client Interactions
    5.
    发明申请
    Analysis of Professional-Client Interactions 有权
    专业客户互动分析

    公开(公告)号：US20160364780A1

    公开(公告)日：2016-12-15

    申请号：US15084599

    申请日：2016-03-30

    Applicant: International Business Machines Corporation

    Inventor： Lee A. Carbonell ,  Tsz S. Cheng ,  Jeffrey L. Edgington ,  Pandian Mariadoss

    IPC: G06Q30/06 ,  G06F17/30 ,  G06F17/27

    CPC classification number: G10L15/197 ,  G06F17/27 ,  G06F17/30 ,  G06F17/30312 ,  G06F17/30477 ,  G06F17/30699 ,  G06F17/30702 ,  G06Q30/0627 ,  G10L15/1807 ,  G10L15/1822 ,  G10L15/22 ,  G10L17/005 ,  G10L25/51 ,  G10L25/57 ,  G10L25/63 ,  G10L2015/227 ,  G10L2015/228

    Abstract: One or more processors receive recording data of a meeting between a professional and a client. One or more processors analyze the recording data to make one or more determinations. One or more processors identify one or more characteristics of the professional based on the one or more determinations. One or more processors match the one or more characteristics of the professional to one or more preferences of an individual seeking one or more professionals. One or more processors build a profile of the professional based on the one or more characteristics and store the profile in a database. One or more processors search the database for one or more profiles that provide a match of the one or more preferences of the individual seeking one or more professionals and display the one or more profiles.

    Abstract translation: 一个或多个处理器接收专业人员和客户之间会议的记录数据。 一个或多个处理器分析记录数据以进行一个或多个确定。 一个或多个处理器基于一个或多个确定来识别专业人员的一个或多个特征。 一个或多个处理器将专业人员的一个或多个特征与寻求一个或多个专业人员的个人的一个或多个偏好相匹配。 一个或多个处理器基于一个或多个特征构建专业人员的简档，并将简档存储在数据库中。 一个或多个处理器在数据库中搜索一个或多个简档，其提供寻求一个或多个专业人员的个人的一个或多个偏好的匹配并显示一个或多个简档。

    LOCATION-BASED AND TIME-SENSITIVE GOODS RATINGS
    6.
    发明申请
    LOCATION-BASED AND TIME-SENSITIVE GOODS RATINGS 审中-公开
    基于位置和时间敏感的商品评级

    公开(公告)号：US20150006304A1

    公开(公告)日：2015-01-01

    申请号：US13931242

    申请日：2013-06-28

    Applicant: International Business Machines Corporation

    Inventor： Lee A. Carbonell ,  Tsz S. Cheng ,  Jeffrey L. Edgington ,  Pandian Mariadoss

    IPC: G06Q30/02 ,  G06Q20/20

    CPC classification number: G06Q30/0282 ,  G06Q20/208 ,  G07G1/0054 ,  G07G1/145

    Abstract: A ratings device in a purchase environment receives a rating of goods, and writes the rating of goods to a physical medium. A point of sale device in the purchase environment reads the rating of goods from the physical medium and transmits the rating of goods to a ratings server. The ratings server can integrate and distribute the rating. The ratings device can include a scale configured to weigh a portion of the goods, logic configured to price the portion of goods based at least in part on the weight of the portion of goods, a user interface configured to receive a rating of goods of the type of the portion of goods, and a writer configured to write the rating to the physical medium.

    Abstract translation: 购买环境中的评级装置接收商品评级，并将商品评级写入物理介质。 购买环境中的销售点设备从物理介质中读取商品的评级，并将商品评级传递给评级服务器。 评级服务器可以整合和分发评级。 所述评级装置可以包括配置成对所述货物的一部分进行称重的秤，至少部分地基于所述部分货物的重量来对所述部分商品进行定价的逻辑;被配置为接收所述商品的所述商品的评级的用户界面 类型的商品的部分，以及被配置为将评级写入物理介质的写入器。

    VIRTUAL SAFETY GUARDIAN
    7.
    发明申请
    VIRTUAL SAFETY GUARDIAN 有权

    公开(公告)号：US20210097838A1

    公开(公告)日：2021-04-01

    申请号：US16587586

    申请日：2019-09-30

    Applicant: International Business Machines Corporation

    Inventor： Lee A. Carbonell ,  Jeff Edgington ,  Tsz S. Cheng ,  Pandian Mariadoss

    IPC: G08B21/02 ,  H04W4/90 ,  G08B5/22 ,  G06N3/04 ,  G06N3/08

    Abstract: A method for monitoring safety conditions within an environment includes monitoring an environment by identifying one or more users accessing the environment based on existing and generic profiles selected based on visual recognition and analysis techniques, and consensually monitoring activity within the environment. A context of a situation of the one or more users accessing the environment is determined, based on a set of predetermined rules tailored to the environment, identified users of the one or more users, and monitoring data from monitoring the activity of the one or more users within the environment. Responsive to determining the context of the situation within the environment is an unsafe, based on the monitoring data and the set of predetermined rules, a mitigating action is selected from a set of mitigating actions corresponding to the determined context of the situation, and the mitigating action that is selected is automatically deployed.

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