摘要:
A number of techniques are disclosed for making it more convenient and efficient for customers to conduct various rental vehicle transactions. As an example, a technique for performing an automated pickup of a rental vehicle using a mobile device is disclosed. As another example, a technique for performing an automated return administration of a rental vehicle using a mobile device is disclosed. As another example, a technique for permitting customer to select a particular rental vehicle for a rental vehicle transaction using a mobile device is disclosed. Also disclosed is a technique for permitting a customer to keylessly start a rental vehicle using a machine-sensible item such as his/her mobile device without requiring the customer to possess a smart key.
摘要:
A system, method, and computer program product are disclosed whereby a business partner computer system interfaces with a rental vehicle reservation management computer system via a web service connector. The web service connector can be configured to (1) receive, via a network, a document, the document comprising a web service request by a computer system of a business partner for a rental vehicle transaction with respect to a replacement rental vehicle reservation, (2) process the received document in accordance with a web service specification document to create one or more data objects having a format supported by a rental vehicle reservation management software program, and (3) communicate the one or more data objects to the rental vehicle reservation management software program for automatic processing thereby of the one or more data objects for management of the replacement rental vehicle reservation in accordance with the request.
摘要:
A number of techniques are disclosed for making it more convenient and efficient for customers to conduct various rental vehicle transactions. As an example, a technique for performing an automated pickup of a rental vehicle using a mobile device is disclosed. As another example, a technique for performing an automated return administration of a rental vehicle using a mobile device is disclosed. As another example, a technique for permitting customer to select a particular rental vehicle for a rental vehicle transaction using a mobile device is disclosed. Also disclosed is a technique for permitting a customer to keylessly start a rental vehicle using a machine-sensible item such as his/her mobile device without requiring the customer to possess a smart key.
摘要:
A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation.
摘要:
An Internet-enabled automatic rental vehicle transaction system, the system comprising a web service connector in communication with a rental vehicle software program, the web service connector being configured to (1) receive, via a network, a document from a computer system of an authorized purchaser of rental vehicle services on behalf of another, the document comprising a web service rental vehicle reservation request, (2) process the received document in accordance with a web service specification document to create one or more data objects having a format supported by the rental vehicle software program, and (3) communicate the one or more data objects to the rental vehicle software program, and wherein the rental vehicle software program is configured to automatically process the one or more data objects for fulfillment of the reservation request.
摘要:
An Internet-enabled rental vehicle reservation management method and system are disclosed. Via the system and method, authorized purchasers can select a rental vehicle service provider from a among a plurality of competitive rental vehicle service providers via at least one graphical user interface (GUI) menu, and the authorized purchasers can further interact with the system and method to (1) automatically book a rental vehicle reservation with a selected competitive rental vehicle service provider without human intervention on the part of personnel of the selected competitive rental vehicle service provider operating the computer system and (2) manage the booked rental vehicle reservation. In an exemplary embodiment, the reservations created and managed through the system and method are replacement rental vehicles and the authorized purchasers are insurance company personnel.
摘要:
Disclosed herein is a reservation booking website for rental vehicle reservations wherein the customer profiles include “favorite” or “preferred” branch locations for rental vehicle reservations to expedite the customers' rental vehicle reservation booking experiences.
摘要:
Disclosed herein are techniques for permitting users to efficiently identify a desired branch location for a rental vehicle reservation. For example, a user-selectable link can be provided on a website page that, upon user selection, restricts a list of available branch locations in an area to only airport branch locations in that area.
摘要:
A system and method is disclosed herein for customizing pages of a rental vehicle reservation booking website with deep-links for specialized rental vehicle reservations. The specialized rental vehicle reservations may comprise reservations for a division of a customer entity and/or promotional offer reservations. Multi-division and multi-offer pages can also be defined for the website through an administrative tool.
摘要:
Disclosed herein is an improvement to a reservation booking website for rental vehicle reservations wherein the functionality of managing customer profiles/accounts is expanded upon to provide customers with greater control over the profile data stored in their associated personalized accounts/profiles, particularly in connection with the “favorite” or “preferred” branch locations for rental vehicle reservations that are stored in the customer profiles/accounts. Also disclosed herein is an improvement to a reservation booking website wherein customers who plan to travel via general aviation (GA) are provided with a GA reservation creation path that is responsive to their GA travel needs. Also disclosed herein is an improvement to a reservation booking website for rental vehicle reservations wherein customers are provided with a streamlined ability to log into their customer profiles/accounts. Preferably fields for customer entry of a password for a customer profile/account (and optionally a field for customer entry of a user name for a customer profile/account) are provided on several of the displayed web pages (e.g., a choose vehicle page, a renter information page, a choose location page etc.), or more preferably, on all of the web pages that are displayed to the customer when the customer has not yet logged into his/her profile/account.