公开(公告)号：US12086016B2

公开(公告)日：2024-09-10

申请号：US16917238

申请日：2020-06-30

Applicant: salesforce.com, inc.

Inventor： Ana Bertran ,  Yuriy Loukachev ,  Xiaohong Huang ,  Nicholas Murray ,  Nicholas Roan ,  Lauren Valdivia ,  Anish Kanchan ,  Kyle Gilson

IPC: G06F11/00 ,  G06F9/50 ,  G06F11/07 ,  G06F11/30 ,  G06F11/32 ,  G06F11/34

CPC classification number: G06F11/0709 ,  G06F9/505 ,  G06F9/5083 ,  G06F11/079 ,  G06F11/3006 ,  G06F11/323 ,  G06F11/328 ,  G06F11/3433 ,  G06F11/3452 ,  G06F11/3466 ,  G06F11/0712 ,  G06F11/0793 ,  G06F2201/81

Abstract: System and methods are described for anomaly detection and root cause analysis in database systems, such as multi-tenant environments. In one implementation, a method comprises receiving an activity signal representative of resource utilization within a multi-tenant environment; detecting a plurality of anomalies in the activity signal; computing a priority score for each of the plurality of anomalies; correlating at least a subset of the plurality of anomalies to one or more performance metrics of the multi-tenant environment; and transmitting a remediation signal to one or more devices in the multi-tenant environment based on the correlations and the priority scores.

公开(公告)号：US20210406148A1

公开(公告)日：2021-12-30

申请号：US16917238

申请日：2020-06-30

Applicant: salesforce.com, inc.

Inventor： Ana Bertran ,  Yuriy Loukachev ,  Xiaohong Huang ,  Nicholas Murray ,  Nicholas Roan ,  Lauren Valdivia ,  Anish Kanchan ,  Kyle Gilson

IPC: G06F11/34 ,  G06F9/50 ,  G06F11/07 ,  G06F11/32

Abstract: System and methods are described for anomaly detection and root cause analysis in database systems, such as multi-tenant environments. In one implementation, a method comprises receiving an activity signal representative of resource utilization within a multi-tenant environment; detecting a plurality of anomalies in the activity signal; computing a priority score for each of the plurality of anomalies; correlating at least a subset of the plurality of anomalies to one or more performance metrics of the multi-tenant environment; and transmitting a remediation signal to one or more devices in the multi-tenant environment based on the correlations and the priority scores.

公开(公告)号：US11055162B2

公开(公告)日：2021-07-06

申请号：US16176872

申请日：2018-10-31

Applicant: salesforce.com, inc.

Inventor： Dmitry Volkov ,  Daisuke Kawamoto ,  Ana Bertran ,  Lauren Valdivia ,  Sudhish Iyer ,  Xiaohong Huang

IPC: G06F11/07 ,  G06F9/06 ,  G06F11/30

Abstract: Among other things, embodiments of the present disclosure relate to detecting performance degradation in database systems. For example, some embodiments of the present disclosure help to identify events associated with anomalous database system parameter states and assess the severity of such anomalous events. Other embodiments may be described and/or claimed.