公开(公告)号：US20210406148A1

公开(公告)日：2021-12-30

申请号：US16917238

申请日：2020-06-30

Applicant: salesforce.com, inc.

Inventor： Ana Bertran ,  Yuriy Loukachev ,  Xiaohong Huang ,  Nicholas Murray ,  Nicholas Roan ,  Lauren Valdivia ,  Anish Kanchan ,  Kyle Gilson

IPC: G06F11/34 ,  G06F9/50 ,  G06F11/07 ,  G06F11/32

Abstract: System and methods are described for anomaly detection and root cause analysis in database systems, such as multi-tenant environments. In one implementation, a method comprises receiving an activity signal representative of resource utilization within a multi-tenant environment; detecting a plurality of anomalies in the activity signal; computing a priority score for each of the plurality of anomalies; correlating at least a subset of the plurality of anomalies to one or more performance metrics of the multi-tenant environment; and transmitting a remediation signal to one or more devices in the multi-tenant environment based on the correlations and the priority scores.

公开(公告)号：US12086016B2

公开(公告)日：2024-09-10

申请号：US16917238

申请日：2020-06-30

Applicant: salesforce.com, inc.

Inventor： Ana Bertran ,  Yuriy Loukachev ,  Xiaohong Huang ,  Nicholas Murray ,  Nicholas Roan ,  Lauren Valdivia ,  Anish Kanchan ,  Kyle Gilson

IPC: G06F11/00 ,  G06F9/50 ,  G06F11/07 ,  G06F11/30 ,  G06F11/32 ,  G06F11/34

CPC classification number: G06F11/0709 ,  G06F9/505 ,  G06F9/5083 ,  G06F11/079 ,  G06F11/3006 ,  G06F11/323 ,  G06F11/328 ,  G06F11/3433 ,  G06F11/3452 ,  G06F11/3466 ,  G06F11/0712 ,  G06F11/0793 ,  G06F2201/81

Abstract: System and methods are described for anomaly detection and root cause analysis in database systems, such as multi-tenant environments. In one implementation, a method comprises receiving an activity signal representative of resource utilization within a multi-tenant environment; detecting a plurality of anomalies in the activity signal; computing a priority score for each of the plurality of anomalies; correlating at least a subset of the plurality of anomalies to one or more performance metrics of the multi-tenant environment; and transmitting a remediation signal to one or more devices in the multi-tenant environment based on the correlations and the priority scores.