公开(公告)号：US11693675B2

公开(公告)日：2023-07-04

申请号：US17819130

申请日：2022-08-11

Applicant: salesforce.com, inc.

Inventor： Justin Zachary Spadea ,  Nithyanandniranjan Chandarraj ,  James R. Morrin, Jr.

IPC: G06F3/048 ,  G06F9/451 ,  G06F3/04847 ,  G06F16/957 ,  G06F3/04842 ,  G06F16/958

CPC classification number: G06F9/451 ,  G06F3/04842 ,  G06F3/04847 ,  G06F16/9577 ,  G06F16/972

Abstract: Disclosed are examples of systems, apparatuses, methods, and computer program products for targeting components. A server system obtains a plurality of tags corresponding to a plurality of components available for presentation on a web page. The server system generates a hierarchical structure that indicates: relationships between the plurality of components. The server system provides data to a first client device, the data configured to be processed to cause display of a first user interface based on the hierarchical structure, the first user interface being operable to: select one of the one or more components for association with the prompt interface, and allow a second user interface to be displayed at a second client device, the second user interface including a presentation of the prompt interface including content associated with the prompt interface and with the selected component.

公开(公告)号：US20200097477A1

公开(公告)日：2020-03-26

申请号：US16201267

申请日：2018-11-27

Applicant: Salesforce.com, Inc.

Inventor： Joseph David Ryan ,  Adam McCormick Doti ,  Lila Jane Lancaster Giuili ,  Justin Zachary Spadea ,  Ruchi Agarwal ,  Nithyanandniranjan Chandarraj ,  Varun Suhas Deshpande

IPC: G06F16/2457 ,  G06F16/248 ,  G06Q50/00 ,  G06Q30/00 ,  G06F9/451

Abstract: A user engagement platform may be maintained in association with an application or service. The user engagement platform may be configurable to provide user engagement content to users of the application or service. A request to perform an operation on first user engagement content may be received from an authorized administrator. The first user engagement content may be configurable by the authorized administrator to be automatically provided to users of the application or service in response to occurrence of a first event. The operation may be performed on the first user engagement content. It may be determined that the first event has occurred in association with a first user of the application or service. The first user engagement content may be caused to be displayed on a device of the first user.

公开(公告)号：US20230132115A1

公开(公告)日：2023-04-27

申请号：US17819130

申请日：2022-08-11

Applicant: salesforce.com, inc.

Inventor： Justin Zachary Spadea ,  Nithyanandniranjan Chandarraj ,  James R. Morrin, JR.

IPC: G06F9/451 ,  G06F16/958 ,  G06F3/04842 ,  G06F3/04847 ,  G06F16/957

Abstract: Disclosed are examples of systems, apparatuses, methods, and computer program products for targeting components. A server system obtains a plurality of tags corresponding to a plurality of components available for presentation on a web page. The server system generates a hierarchical structure that indicates: relationships between the plurality of components. The server system provides data to a first client device, the data configured to be processed to cause display of a first user interface based on the hierarchical structure, the first user interface being operable to: select one of the one or more components for association with the prompt interface, and allow a second user interface to be displayed at a second client device, the second user interface including a presentation of the prompt interface including content associated with the prompt interface and with the selected component.

公开(公告)号：US11442754B1

公开(公告)日：2022-09-13

申请号：US17452456

申请日：2021-10-27

Applicant: salesforce.com, inc.

Inventor： Justin Zachary Spadea ,  Nithyanandniranjan Chandarraj ,  James R. Morrin, Jr.

IPC: G06F3/048 ,  G06F9/451 ,  G06F16/958 ,  G06F3/04847 ,  G06F3/04842 ,  G06F16/957

Abstract: Disclosed are examples of systems, apparatuses, methods, and computer program products for targeting components. A server system obtains a plurality of tags corresponding to a plurality of components available for presentation on a web page. The server system generates a hierarchical structure that indicates: relationships between the plurality of components. The server system provides data to a first client device, the data configured to be processed to cause display of a first user interface based on the hierarchical structure, the first user interface being operable to: select one of the one or more components for association with the prompt interface, and allow a second user interface to be displayed at a second client device, the second user interface including a presentation of the prompt interface including content associated with the prompt interface and with the selected component.

公开(公告)号：US11055293B2

公开(公告)日：2021-07-06

申请号：US16201267

申请日：2018-11-27

Applicant: Salesforce.com, Inc.

Inventor： Joseph David Ryan ,  Adam McCormick Doti ,  Lila Jane Lancaster Giuili ,  Justin Zachary Spadea ,  Ruchi Agarwal ,  Nithyanandniranjan Chandarraj ,  Varun Suhas Deshpande

IPC: G06F16/2457 ,  G06F16/248 ,  G06Q30/00 ,  G06F9/451 ,  G06Q50/00 ,  G06F3/0482

Abstract: A user engagement platform may be maintained in association with an application or service. The user engagement platform may be configurable to provide user engagement content to users of the application or service. A request to perform an operation on first user engagement content may be received from an authorized administrator. The first user engagement content may be configurable by the authorized administrator to be automatically provided to users of the application or service in response to occurrence of a first event. The operation may be performed on the first user engagement content. It may be determined that the first event has occurred in association with a first user of the application or service. The first user engagement content may be caused to be displayed on a device of the first user.

公开(公告)号：US12236253B2

公开(公告)日：2025-02-25

申请号：US17456764

申请日：2021-11-29

Applicant: salesforce.com, inc.

Inventor： Tracy Potter ,  Nithyanandniranjan Chandarraj ,  Timothy Dubois ,  Cordelia McGee-Tubb ,  Lee White

IPC: G06F3/00 ,  G06F3/0482 ,  G06F3/0486 ,  G06F3/04895 ,  G06F9/451

Abstract: Methods and corresponding systems and apparatuses for using keyboard input to configure targeted prompts in association with graphical elements of a software application being developed and to access the targeted prompts during runtime execution of the software application. A user interface of a builder application can include a first region and a second region. The first region displays options for configuring targeted prompts. The second region is a canvas region that displays a second user interface generated through execution of the software application. Keyboard input can include a shortcut that updates the user interface to switch between the first region and the second region and/or a shortcut that sequentially navigates between graphical elements that can be associated with targeted prompts. Other keyboard shortcuts can be made available for use with the builder application and/or during runtime execution of the software application.

公开(公告)号：US20220391234A1

公开(公告)日：2022-12-08

申请号：US17456764

申请日：2021-11-29

Applicant: salesforce.com, inc.

Inventor： Tracy Potter ,  Nithyanandniranjan Chandarraj ,  Timothy Dubois ,  Cordelia McGee-Tubb ,  Lee White

IPC: G06F9/451 ,  G06F3/0482 ,  G06F3/0486 ,  G06F3/04895

Abstract: Methods and corresponding systems and apparatuses for using keyboard input to configure targeted prompts in association with graphical elements of a software application being developed and to access the targeted prompts during runtime execution of the software application. A user interface of a builder application can include a first region and a second region. The first region displays options for configuring targeted prompts. The second region is a canvas region that displays a second user interface generated through execution of the software application. Keyboard input can include a shortcut that updates the user interface to switch between the first region and the second region and/or a shortcut that sequentially navigates between graphical elements that can be associated with targeted prompts. Other keyboard shortcuts can be made available for use with the builder application and/or during runtime execution of the software application.

公开(公告)号：US20210279245A1

公开(公告)日：2021-09-09

申请号：US17327080

申请日：2021-05-21

Applicant: Salesforce.com, Inc.

Inventor： Joseph David Ryan ,  Adam McCormick Doti ,  Lila Jane Lancaster Giuili ,  Justin Zachary Spadea ,  Ruchi Agarwal ,  Nithyanandniranjan Chandarraj ,  Varun Suhas Deshpande

IPC: G06F16/2457 ,  G06F16/248 ,  G06Q30/00 ,  G06F9/451 ,  G06Q50/00

Abstract: A user engagement platform may be maintained in association with an application or service. The user engagement platform may be configurable to provide user engagement content to users of the application or service. A request to perform an operation on first user engagement content may be received from an authorized administrator. The first user engagement content may be configurable by the authorized administrator to be automatically provided to users of the application or service in response to occurrence of a first event. The operation may be performed on the first user engagement content. It may be determined that the first event has occurred in association with a first user of the application or service. The first user engagement content may be caused to be displayed on a device of the first user.

公开(公告)号：US20190129589A1

公开(公告)日：2019-05-02

申请号：US15884684

申请日：2018-01-31

Applicant: salesforce.com, inc.

Inventor： Joseph Ryan ,  David M. Brady ,  Yon Aran Rhee ,  Mary Elizabeth Clarke ,  Mabel Sze Chan ,  Simon Taggart ,  Jesse Hausler ,  Justin Spadea ,  Mehak Kapur ,  Mike Alsup ,  Nithyanandniranjan Chandarraj ,  Peter Abelseth ,  Gustavo Souza ,  Ruchi Agarwal ,  Brian Donnelly

IPC: G06F3/0483

Abstract: Disclosed herein are system, method, and computer program product embodiments providing a personalized interaction and navigation system. An embodiment operates by receiving, during a computing session, an indication of a first interaction with a currently accessed document stored in a computing system. It is determined that the first document is not included in the set of previously accessed documents. A new tab is added to the interface corresponding to the currently accessed document based upon the determining. The new tab is maintained on the interface for the duration of the computing session, wherein upon completion of the computing session, a determination is made whether to persist the tab beyond the computing session based on a request or to automatically remove the tab from the interface and the cache.