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1.
公开(公告)号:US11500878B2
公开(公告)日:2022-11-15
申请号:US16779398
申请日:2020-01-31
Applicant: salesforce.com, inc.
Inventor: Shan-Cheng Ho , Percy Mehta , Yogesh Patel , Lucas Ung , Birva Joshi , Wing Hing Ku , Mattia Padovani
IPC: G06F16/00 , G06F16/2455 , G06F16/27
Abstract: A method and system manage synchronization of data streams in a multi-tenant system. The method includes tracking by a flow control mechanism a recent flow rate of at least one data stream, determining by the flow control mechanism whether the flow rate of the at least one data stream varies from at least one related data stream, and adjusting by the flow control mechanism a throughput of the at least one data stream to correlate with the at least one related data stream, in response to determining that the at least one data stream has varied from the at least one related data stream.
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公开(公告)号:US20210320892A1
公开(公告)日:2021-10-14
申请号:US16947212
申请日:2020-07-23
Applicant: salesforce.com, inc.
Inventor: Rebecca Greenberg , Mattia Padovani
Abstract: Systems and methods for processing email messages are described. A method may include obtaining, from a database associated with the database system, data identifying a plurality of email messages for a plurality of email senders, the email messages associated with one or more sales cadences and an email service; enqueuing, by the server computing system, data identifying one or more email messages of the plurality of email messages into a queue provided that no data identifying two email messages associated with a first email sender are in the queue concurrently; and dequeuing, by the server computing system, the data identifying the one or more email messages from the queue, each dequeued data identifying an email message to be processed by the email service, wherein said enqueuing is performed provided that no dequeued data identifying two email messages associated with a second email sender are concurrently waiting to be processed by the email service.
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3.
公开(公告)号:US11609886B2
公开(公告)日:2023-03-21
申请号:US16779395
申请日:2020-01-31
Applicant: salesforce.com, inc.
Inventor: Yogesh Patel , Percy Mehta , Mattia Padovani , Shan-Cheng Ho , Shaahin Mehdinezhad Rushan , Johannes Kienzle
IPC: G06F16/21 , G06F16/27 , G06F16/215 , G06F9/54 , G06N7/00
Abstract: A method and system of data deduplication for data streams in a multi-tenant system. The method receives, at a data accuracy manager, an event from an activity tracking component, determine whether the event is recorded in a probabilistic model that tracks previously received events from the activity tracking component, where the probabilistic model can accurately identify the event has not been previously received with a possible false positive response where the event has been previously received, determines whether information for the event is stored in a metric storage, where the metric storage is a database of metrics derived from the previously received events, and discards the event in response to determining that the event is recorded in the probabilistic model and in the metric storage.
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公开(公告)号:US20210320888A1
公开(公告)日:2021-10-14
申请号:US16846683
申请日:2020-04-13
Applicant: salesforce.com, inc.
Inventor: Rebecca Greenberg , David Louie , Mattia Padovani , Darpan Dhamija
Abstract: Systems and methods for configuring an email engine associated with sequences of engagements are described. The email engine is associated with a first sequence of engagements and a second sequence of engagements. The email engine is configured to be activated based on completion of the first sequence of engagements. The email engine may be configured to generate and send an email to an email recipient based on a set of parameters unique to the email recipient and based on one or more government regulations. When the sending of the email is prevented because of the set of parameters or the government regulations, an error notification may be generated, and the second sequence of engagements may not be activated.
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5.
公开(公告)号:US20210240679A1
公开(公告)日:2021-08-05
申请号:US16779395
申请日:2020-01-31
Applicant: Salesforce.Com, Inc.
Inventor: Yogesh Patel , Percy Mehta , Mattia Padovani , Shan-Cheng Ho , Shaahin Mehdinezhad Rushan , Johannes Kienzle
IPC: G06F16/215 , G06N7/00 , G06F9/54
Abstract: A method and system of data deduplication for data streams in a multi-tenant system. The method receives, at a data accuracy manager, an event from an activity tracking component, determine whether the event is recorded in a probabilistic model that tracks previously received events from the activity tracking component, where the probabilistic model can accurately identify the event has not been previously received with a possible false positive response where the event has been previously received, determines whether information for the event is stored in a metric storage, where the metric storage is a database of metrics derived from the previously received events, and discards the event in response to determining that the event is recorded in the probabilistic model and in the metric storage.
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公开(公告)号:US20210240678A1
公开(公告)日:2021-08-05
申请号:US16779386
申请日:2020-01-31
Applicant: Salesforce.com, inc.
Inventor: Yogesh Patel , Percy Mehta , Mattia Padovani , Shan-Cheng Ho , Shaahin Mehdinezhad Rushan , Johannes Kienzle
IPC: G06F16/215 , G06F16/28 , G06F16/27
Abstract: A method enables data aggregation in a multi-tenant system. The method includes receiving, at a data aggregation manager, an event from an activity tracking component, generating, by the data aggregation manager, a first hash value based on a first identifier in the event, generating, by the data aggregation manager, a second hash value based on a second identifier in the event, and storing event message information to an entry of a metric storage database in a partition according the first hash value and the second hash value.
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公开(公告)号:US10681499B2
公开(公告)日:2020-06-09
申请号:US16050960
申请日:2018-07-31
Applicant: salesforce.com, inc.
Inventor: Mattia Padovani , Rebecca Greenberg
Abstract: A method for creating a dynamic entity location map, includes sending an electronic communication to a first entity, obtaining, when the electronic communication is opened, notification data, calculating a location at which the electronic communication was opened based on the notification data, storing, in a database, a record that contains an association of the location and the first entity, wherein the database stores a plurality of records of entities with associated location data, and generating a map interface that displays a geographical region and displays an icon for the first entity, the icon being displayed at a position within the geographical region based on the location associated with the first entity.
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公开(公告)号:US11601495B2
公开(公告)日:2023-03-07
申请号:US16779418
申请日:2020-01-31
Applicant: salesforce.com, inc.
Inventor: Yogesh Patel , Percy Mehta , Shardul Vikram , Mattia Padovani
Abstract: A method and system that perform cluster node work assignments for tenants in a multi-tenant system. The method includes selecting a partition of a cluster tenant tracking structure having a hierarchical namespace and virtual nodes representing each tenant by a cluster node foreman controller, searching the selected partition for a tenant that is unlocked in the cluster tenant tracking structure, and initiating work for the tenant by the cluster node.
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公开(公告)号:US11537572B2
公开(公告)日:2022-12-27
申请号:US16779386
申请日:2020-01-31
Applicant: salesforce.com, inc.
Inventor: Yogesh Patel , Percy Mehta , Mattia Padovani , Shan-Cheng Ho , Shaahin Mehdinezhad Rushan , Johannes Kienzle
IPC: G06F16/215 , G06F16/27 , G06F16/28
Abstract: A method enables data aggregation in a multi-tenant system. The method includes receiving, at a data aggregation manager, an event from an activity tracking component, generating, by the data aggregation manager, a first hash value based on a first identifier in the event, generating, by the data aggregation manager, a second hash value based on a second identifier in the event, and storing event message information to an entry of a metric storage database in a partition according the first hash value and the second hash value.
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公开(公告)号:US11509608B2
公开(公告)日:2022-11-22
申请号:US16846683
申请日:2020-04-13
Applicant: salesforce.com, inc.
Inventor: Rebecca Greenberg , David Louie , Mattia Padovani , Darpan Dhamija
IPC: G06F15/16 , H04L51/02 , G06Q30/02 , H04L51/23 , G06F40/186
Abstract: Systems and methods for configuring an email engine associated with sequences of engagements are described. The email engine is associated with a first sequence of engagements and a second sequence of engagements. The email engine is configured to be activated based on completion of the first sequence of engagements. The email engine may be configured to generate and send an email to an email recipient based on a set of parameters unique to the email recipient and based on one or more government regulations. When the sending of the email is prevented because of the set of parameters or the government regulations, an error notification may be generated, and the second sequence of engagements may not be activated.
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