公开(公告)号：US11250025B2

公开(公告)日：2022-02-15

申请号：US16286359

申请日：2019-02-26

Applicant: salesforce.com, inc.

Inventor： Manoj Cheenath ,  Simon Z. Fell ,  Jesper Joergensen

IPC: G06F16/27 ,  G06F16/955 ,  G06F16/23

Abstract: Methods and systems for bulk uploading of data in an on-demand service environment are described. In one embodiment, such a method includes retrieving a bulk transaction request from a transaction queue within a host organization, where the bulk transaction request specifies a plurality of database transactions to be processed against a multi-tenant database system of the host organization. Such a method further includes determining a current computational load of the multi-tenant database system, processing a subset of the plurality of database transactions specified by the bulk transaction request against the multi-tenant database system when the current computational load is below a threshold, and updating a bulk transaction results log based on the subset of the plurality of database transactions processed. Remaining database transactions specified by the bulk transaction request may then be re-queued for later processing.

公开(公告)号：US11153371B2

公开(公告)日：2021-10-19

申请号：US16568149

申请日：2019-09-11

Applicant: salesforce.com, inc.

Inventor： Ronald Yang ,  Vijayanth Devadhar ,  Manoj Cheenath

IPC: G06N20/00 ,  H04L29/08 ,  H04L12/861 ,  G06F16/2455 ,  G06F9/50 ,  H04L12/26 ,  H04L12/803

Abstract: Systems and techniques for utilizing resource aware queues and/or service sharing in a multi-server environment. According to an example, an application server employs a traffic light metaphor to represent a utilization level of resources of the application server by associating a traffic light with each resource. A mapping is maintained that associates service requests with corresponding sets of affected traffic lights. A deferred queue is maintained for each traffic light to facilitate throttling of service requests directed to the application server that involve a resource that is under pressure. Responsive to receiving a service request directed to the application server, the service request is added directly or indirectly to one of multiple queues maintained in front of the application server based on a priority associated with the service request. Service requests are serviced from the queues in accordance with a priority associated with the queues.

公开(公告)号：US10452997B2

公开(公告)日：2019-10-22

申请号：US14953672

申请日：2015-11-30

Applicant: salesforce.com, inc.

Inventor： Ronald Yang ,  Vijayanth Devadhar ,  Manoj Cheenath

IPC: H04L12/803 ,  H04L12/26 ,  H04L29/08 ,  G06N20/00 ,  H04L12/861 ,  G06F16/2455 ,  G06F9/50

Abstract: Systems and techniques for utilizing resource aware queues and/or service sharing in a multi-server environment. Requests directed to an application server are received into one or more queues in front of the application server. An acknowledgement of the requests is provided in response to the requests being received by the one or more queues. Metadata associated with the requests is utilized to manage the one or more queues. The requests from the one or more queues are processed based on the metadata.

公开(公告)号：US20190205313A1

公开(公告)日：2019-07-04

申请号：US16286359

申请日：2019-02-26

Applicant: salesforce.com, inc.

Inventor： Manoj Cheenath ,  Simon Z. Fell ,  Jesper JOERGENSEN

IPC: G06F16/27 ,  G06F16/23 ,  G06F16/955

CPC classification number: G06F16/273 ,  G06F16/2365 ,  G06F16/2386 ,  G06F16/955

Abstract: Methods and systems for bulk uploading of data in an on-demand service environment are described. In one embodiment, such a method includes retrieving a bulk transaction request from a transaction queue within a host organization, where the bulk transaction request specifies a plurality of database transactions to be processed against a multi-tenant database system of the host organization. Such a method further includes determining a current computational load of the multi-tenant database system, processing a subset of the plurality of database transactions specified by the bulk transaction request against the multi-tenant database system when the current computational load is below a threshold, and updating a bulk transaction results log based on the subset of the plurality of database transactions processed. Remaining database transactions specified by the bulk transaction request may then be re-queued for later processing.

公开(公告)号：US10762435B2

公开(公告)日：2020-09-01

申请号：US14805056

申请日：2015-07-21

Applicant: salesforce.com, inc.

Inventor： Ronald Yang ,  Vijayanth Devadhar ,  Manoj Cheenath

IPC: H04L29/08 ,  H04L12/861 ,  G06N20/00 ,  G06F16/2455 ,  G06F9/50 ,  H04L12/26 ,  H04L12/803

Abstract: Systems and techniques for servicing requests in an environment having multiple application servers each having one or more queues to store indications of requests to be serviced by the application servers. A utilization level is determined for a first application server of the multiple application servers. The utilization level is compared to a pre-selected utilization threshold level. The system determines whether to service requests allocated to other application servers in response to the comparing. At least one request allocated to a second application server for servicing.

公开(公告)号：US08776082B2

公开(公告)日：2014-07-08

申请号：US13730712

申请日：2012-12-28

Applicant: salesforce.com, inc.

Inventor： Manoj Cheenath ,  Douglas Chasman

IPC: G06F3/00 ,  G06F9/44 ,  G06F9/46 ,  G06F13/00

CPC classification number: H04L63/08 ,  H04L63/0281 ,  H04L63/0884 ,  H04L63/101 ,  H04L67/1002 ,  H04L67/1017 ,  H04L67/28 ,  H04L67/2823

Abstract: In accordance with embodiments, there are provided mechanisms and methods for providing a client access to an external service via an application services platform. These mechanisms and methods for providing a client access to an external service via an application services platform can enable embodiments to provide effective access to such external service without necessarily forcing the client to access the external service separately with respect to the application services platform. The ability of embodiments to provide such technique can enable the integration of an external service with an application services platform, thus allowing the client to access the external service in a more effective manner.

Abstract translation: 根据实施例，提供了通过应用服务平台提供客户端访问外部服务的机制和方法。 用于通过应用服务平台提供客户端对外部服务的访问的这些机制和方法可以使得实施例能够提供对这种外部服务的有效访问，而不必强制客户端相对于应用服务平台分开访问外部服务。 实施例提供这种技术的能力可以使得外部服务与应用服务平台的集成，从而允许客户以更有效的方式访问外部服务。

公开(公告)号：US20130117810A1

公开(公告)日：2013-05-09

申请号：US13730712

申请日：2012-12-28

Applicant: Salesforce.com, Inc.

Inventor： Manoj Cheenath ,  Doug Chasman

IPC: H04L29/06

CPC classification number: H04L63/08 ,  H04L63/0281 ,  H04L63/0884 ,  H04L63/101 ,  H04L67/1002 ,  H04L67/1017 ,  H04L67/28 ,  H04L67/2823

Abstract: In accordance with embodiments, there are provided mechanisms and methods for providing a client access to an external service via an application services platform. These mechanisms and methods for providing a client access to an external service via an application services platform can enable embodiments to provide effective access to such external service without necessarily forcing the client to access the external service separately with respect to the application services platform. The ability of embodiments to provide such technique can enable the integration of an external service with an application services platform, thus allowing the client to access the external service in a more effective manner.

Abstract translation: 根据实施例，提供了通过应用服务平台提供客户端访问外部服务的机制和方法。 用于通过应用服务平台提供客户端对外部服务的访问的这些机制和方法可以使得实施例能够提供对这种外部服务的有效访问，而不必强制客户端相对于应用服务平台分开访问外部服务。 实施例提供这种技术的能力可以使得外部服务与应用服务平台的集成，从而允许客户以更有效的方式访问外部服务。

公开(公告)号：US20200005190A1

公开(公告)日：2020-01-02

申请号：US16568149

申请日：2019-09-11

Applicant: salesforce.com, inc.

Inventor： Ronald Yang ,  Vijayanth Devadhar ,  Manoj Cheenath

IPC: G06N20/00 ,  H04L29/08 ,  H04L12/861 ,  G06F16/2455 ,  G06F9/50 ,  H04L12/26 ,  H04L12/803

Abstract: Systems and techniques for utilizing resource aware queues and/or service sharing in a multi-server environment. According to an example, an application server employs a traffic light metaphor to represent a utilization level of resources of the application server by associating a traffic light with each resource. A mapping is maintained that associates service requests with corresponding sets of affected traffic lights. A deferred queue is maintained for each traffic light to facilitate throttling of service requests directed to the application server that involve a resource that is under pressure. Responsive to receiving a service request directed to the application server, the service request is added directly or indirectly to one of multiple queues maintained in front of the application server based on a priority associated with the service request. Service requests are serviced from the queues in accordance with a priority associated with the queues.

公开(公告)号：US20150242479A1

公开(公告)日：2015-08-27

申请号：US14630567

申请日：2015-02-24

Applicant: salesforce.com, inc.

Inventor： Manoj Cheenath ,  Simon Z. Fell ,  Jesper JOERGENSEN

IPC: G06F17/30

CPC classification number: G06F17/30578 ,  G06F17/30371 ,  G06F17/3038 ,  G06F17/30876

Abstract: Methods and systems for bulk uploading of data in an on-demand service environment are described. In one embodiment, such a method includes retrieving a bulk transaction request from a transaction queue within a host organization, where the bulk transaction request specifies a plurality of database transactions to be processed against a multi-tenant database system of the host organization. Such a method further includes determining a current computational load of the multi-tenant database system, processing a subset of the plurality of database transactions specified by the bulk transaction request against the multi-tenant database system when the current computational load is below a threshold, and updating a bulk transaction results log based on the subset of the plurality of database transactions processed. Remaining database transactions specified by the bulk transaction request may then be re-queued for later processing.

Abstract translation: 描述在按需服务环境中批量上传数据的方法和系统。 在一个实施例中，这种方法包括从主机组织内的事务队列检索批量事务请求，其中批量事务请求指定要针对主机组织的多租户数据库系统进行处理的多个数据库事务。 这种方法还包括：当当前计算负载低于阈值时，确定多承租人数据库系统的当前计算负荷，处理由批量交易请求指定的多个数据库事务对多租户数据库系统的子集; 以及基于处理的所述多个数据库事务的子集来更新批量事务结果日志。 然后，批量事务请求指定的剩余数据库事务可以重新排队等待进行后续处理。

公开(公告)号：US10216821B2

公开(公告)日：2019-02-26

申请号：US14630567

申请日：2015-02-24

Applicant: salesforce.com, inc.

Inventor： Manoj Cheenath ,  Simon Z. Fell ,  Jesper Joergensen

IPC: G06F17/30

Abstract: Methods and systems for bulk uploading of data in an on-demand service environment are described. In one embodiment, such a method includes retrieving a bulk transaction request from a transaction queue within a host organization, where the bulk transaction request specifies a plurality of database transactions to be processed against a multi-tenant database system of the host organization. Such a method further includes determining a current computational load of the multi-tenant database system, processing a subset of the plurality of database transactions specified by the bulk transaction request against the multi-tenant database system when the current computational load is below a threshold, and updating a bulk transaction results log based on the subset of the plurality of database transactions processed. Remaining database transactions specified by the bulk transaction request may then be re-queued for later processing.