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公开(公告)号:US10936582B2
公开(公告)日:2021-03-02
申请号:US16264484
申请日:2019-01-31
Applicant: salesforce.com, inc.
Inventor: Leo Duy Tran , David Angulo , David Woodward , Abhinav Chadda , David Hacker , Steven Ness , Matt Lagrotte , Jason Moody , Daniel Marchant , Matthew James Mondok , Federico Recio , Mehmet Gokmen Orun , Steven Kostrzewski , Christopher Bill , Kaustubh Barde , Lydia Lodovisi , Sarah Flamion , Jamin Hall , Charles Fineman
IPC: G06F3/00 , G06F16/242 , G06F16/28 , G06F16/23 , G06F16/215 , G06F16/2458 , G06F16/21 , G06F16/9035 , G06F16/2455 , G06F9/54 , G06Q30/00
Abstract: Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.
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公开(公告)号:US20220414115A1
公开(公告)日:2022-12-29
申请号:US17356113
申请日:2021-06-23
Applicant: salesforce.com, inc.
Inventor: Leo Duy Tran , David Angulo , Edward Li
IPC: G06F16/25 , G06F16/21 , G06F16/215
Abstract: A method by one or more computing devices to standardize and centralize data movement between systems. The method includes receiving and storing data source information for a logical data source including authentication and authorization information for accessing a plurality of source systems that store data associated with the logical data source, schema information for a first schema used by a first one of the plurality of source systems to store data associated with the logical data source, and process information for a process including job information for a first job of the process that is for importing data associated with the logical data source from the first source system to a staging area. The method further includes executing the process according to the process information for the process.
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公开(公告)号:US09774688B2
公开(公告)日:2017-09-26
申请号:US14709765
申请日:2015-05-12
Applicant: salesforce.com, inc.
Inventor: Leo Duy Tran , Samuel William Bailey , James Bock Wunderlich , Miguel Canizares , Thomas Pollinger , Elizabeth Balsam
Abstract: A request associated with a functions that are provided by a server may be received from a client system. A subset of the functions that are provided by the server and that are available based on the request may be identified. Information based on the identified subset of functions may be generated. Furthermore, the information that is based on the identified subset of functions may be transmitted to the client system.
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公开(公告)号:US20200097476A1
公开(公告)日:2020-03-26
申请号:US16264418
申请日:2019-01-31
Applicant: salesforce.com, inc.
Inventor: Leo Duy Tran , David Angulo , David Woodward , Abhinav Chadda , David Hacker , Steven Ness , Matt Lagrotte , Jason Moody , Daniel Marchant , Matthew James Mondok , Federico Recio , Mehmet Gokmen Orun , Steven Kostrzewski , Christopher Bill , Kaustubh Barde , Lydia Lodovisi , Sarah Flamion , Jamin Hall , Charles Fineman
IPC: G06F16/2455 , G06F16/2453 , G06F16/242 , G06F16/28
Abstract: Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.
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公开(公告)号:US20160088095A1
公开(公告)日:2016-03-24
申请号:US14709765
申请日:2015-05-12
Applicant: salesforce.com, inc.
Inventor: Leo Duy Tran , Samuel William Bailey , James Bock Wunderlich , Miguel Canizares , Thomas Pollinger , Elizabeth Balsam
IPC: H04L29/08
Abstract: A request associated with a functions that are provided by a server may be received from a client system. A subset of the functions that are provided by the server and that are available based on the request may be identified. Information based on the identified subset of functions may be generated. Furthermore, the information that is based on the identified subset of functions may be transmitted to the client system.
Abstract translation: 可以从客户端系统接收与由服务器提供的功能相关联的请求。 可以识别由服务器提供并且可以基于请求可用的功能的子集。 可以生成基于所识别的功能子集的信息。 此外,基于所识别的功能子集的信息可以被发送到客户端系统。
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公开(公告)号:US11803555B2
公开(公告)日:2023-10-31
申请号:US16264418
申请日:2019-01-31
Applicant: salesforce.com, inc.
Inventor: Leo Duy Tran , David Angulo , David Woodward , Abhinav Chadda , David Hacker , Steven Ness , Matt Lagrotte , Jason Moody , Daniel Marchant , Matthew James Mondok , Federico Recio , Mehmet Gokmen Orun , Steven Kostrzewski , Christopher Bill , Kaustubh Barde , Lydia Lodovisi , Sarah Flamion , Jamin Hall , Charles Fineman
IPC: G06F16/2455 , G06F16/2453 , G06F16/242 , G06F16/28
CPC classification number: G06F16/24568 , G06F16/2423 , G06F16/24534 , G06F16/24564 , G06F16/288
Abstract: Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.
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公开(公告)号:US11366805B2
公开(公告)日:2022-06-21
申请号:US16264470
申请日:2019-01-31
Applicant: salesforce.com, inc.
Inventor: Leo Duy Tran , David Angulo , David Woodward , Abhinav Chadda , David Hacker , Steven Ness , Matt Lagrotte , Jason Moody , Daniel Marchant , Matthew James Mondok , Federico Recio , Mehmet Gokmen Orun , Steven Kostrzewski , Christopher Bill , Kaustubh Barde , Lydia Lodovisi , Sarah Flamion , Jamin Hall , Charles Fineman
IPC: G06F16/242 , G06F16/28 , G06F16/23 , G06F16/215 , G06F16/2458 , G06F16/21 , G06F16/9035 , G06F16/2455 , G06F9/54 , G06Q30/00
Abstract: Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.
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公开(公告)号:US11366804B2
公开(公告)日:2022-06-21
申请号:US16264428
申请日:2019-01-31
Applicant: salesforce.com, inc.
Inventor: Leo Duy Tran , David Angulo , David Woodward , Abhinav Chadda , David Hacker , Steven Ness , Matt Lagrotte , Jason Moody , Daniel Marchant , Matthew James Mondok , Federico Recio , Mehmet Gokmen Orun , Steven Kostrzewski , Christopher Bill , Kaustubh Barde , Lydia Lodovisi , Sarah Flamion , Jamin Hall , Charles Fineman
IPC: G06F16/242 , G06F16/28 , G06F16/23 , G06F16/215 , G06F16/2458 , G06F16/21 , G06F16/9035 , G06F16/2455 , G06F9/54 , G06Q30/00
Abstract: Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.
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