公开(公告)号：US20200097476A1

公开(公告)日：2020-03-26

申请号：US16264418

申请日：2019-01-31

Applicant: salesforce.com, inc.

Inventor： Leo Duy Tran ,  David Angulo ,  David Woodward ,  Abhinav Chadda ,  David Hacker ,  Steven Ness ,  Matt Lagrotte ,  Jason Moody ,  Daniel Marchant ,  Matthew James Mondok ,  Federico Recio ,  Mehmet Gokmen Orun ,  Steven Kostrzewski ,  Christopher Bill ,  Kaustubh Barde ,  Lydia Lodovisi ,  Sarah Flamion ,  Jamin Hall ,  Charles Fineman

IPC: G06F16/2455 ,  G06F16/2453 ,  G06F16/242 ,  G06F16/28

Abstract: Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.

公开(公告)号：US20220374397A1

公开(公告)日：2022-11-24

申请号：US17326610

申请日：2021-05-21

Applicant: salesforce.com, inc.

Inventor： Mang Fu Matthew Wong ,  Subhash Uppalapati ,  Jesse Wang ,  Sunghyun Song ,  Federico Recio ,  Jesse Collins

IPC: G06F16/21 ,  G06F16/28 ,  G06F16/2455

Abstract: Systems and methods are described for implementing attribute aware, relationship-based access control by receiving a query to access a relational database from a user, determining if a rule of the relational database is applicable to the query, determining one or more relationships associated with the query based at least in part on the rule, and modifying the query by adding an extra join operation to the query based at least in part on the rule and the one or more relationships. Further, when a type of the rule is row level, a where clause filter is added to the modified query to enforce a condition of the rule, and when the type of the rule is field level, a case column is added to the modified query and a select clause is added to the modified query to wrap the query. The modified query is processed to produce a result.

公开(公告)号：US10936582B2

公开(公告)日：2021-03-02

申请号：US16264484

申请日：2019-01-31

Applicant: salesforce.com, inc.

Inventor： Leo Duy Tran ,  David Angulo ,  David Woodward ,  Abhinav Chadda ,  David Hacker ,  Steven Ness ,  Matt Lagrotte ,  Jason Moody ,  Daniel Marchant ,  Matthew James Mondok ,  Federico Recio ,  Mehmet Gokmen Orun ,  Steven Kostrzewski ,  Christopher Bill ,  Kaustubh Barde ,  Lydia Lodovisi ,  Sarah Flamion ,  Jamin Hall ,  Charles Fineman

IPC: G06F3/00 ,  G06F16/242 ,  G06F16/28 ,  G06F16/23 ,  G06F16/215 ,  G06F16/2458 ,  G06F16/21 ,  G06F16/9035 ,  G06F16/2455 ,  G06F9/54 ,  G06Q30/00

Abstract: Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.

公开(公告)号：US11803555B2

公开(公告)日：2023-10-31

申请号：US16264418

申请日：2019-01-31

Applicant: salesforce.com, inc.

Inventor： Leo Duy Tran ,  David Angulo ,  David Woodward ,  Abhinav Chadda ,  David Hacker ,  Steven Ness ,  Matt Lagrotte ,  Jason Moody ,  Daniel Marchant ,  Matthew James Mondok ,  Federico Recio ,  Mehmet Gokmen Orun ,  Steven Kostrzewski ,  Christopher Bill ,  Kaustubh Barde ,  Lydia Lodovisi ,  Sarah Flamion ,  Jamin Hall ,  Charles Fineman

IPC: G06F16/2455 ,  G06F16/2453 ,  G06F16/242 ,  G06F16/28

CPC classification number: G06F16/24568 ,  G06F16/2423 ,  G06F16/24534 ,  G06F16/24564 ,  G06F16/288

Abstract: Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.

公开(公告)号：US11366805B2

公开(公告)日：2022-06-21

申请号：US16264470

申请日：2019-01-31

Applicant: salesforce.com, inc.

Inventor： Leo Duy Tran ,  David Angulo ,  David Woodward ,  Abhinav Chadda ,  David Hacker ,  Steven Ness ,  Matt Lagrotte ,  Jason Moody ,  Daniel Marchant ,  Matthew James Mondok ,  Federico Recio ,  Mehmet Gokmen Orun ,  Steven Kostrzewski ,  Christopher Bill ,  Kaustubh Barde ,  Lydia Lodovisi ,  Sarah Flamion ,  Jamin Hall ,  Charles Fineman

IPC: G06F16/242 ,  G06F16/28 ,  G06F16/23 ,  G06F16/215 ,  G06F16/2458 ,  G06F16/21 ,  G06F16/9035 ,  G06F16/2455 ,  G06F9/54 ,  G06Q30/00

Abstract: Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.

公开(公告)号：US11366804B2

公开(公告)日：2022-06-21

申请号：US16264428

申请日：2019-01-31

Applicant: salesforce.com, inc.

Inventor： Leo Duy Tran ,  David Angulo ,  David Woodward ,  Abhinav Chadda ,  David Hacker ,  Steven Ness ,  Matt Lagrotte ,  Jason Moody ,  Daniel Marchant ,  Matthew James Mondok ,  Federico Recio ,  Mehmet Gokmen Orun ,  Steven Kostrzewski ,  Christopher Bill ,  Kaustubh Barde ,  Lydia Lodovisi ,  Sarah Flamion ,  Jamin Hall ,  Charles Fineman

IPC: G06F16/242 ,  G06F16/28 ,  G06F16/23 ,  G06F16/215 ,  G06F16/2458 ,  G06F16/21 ,  G06F16/9035 ,  G06F16/2455 ,  G06F9/54 ,  G06Q30/00

Abstract: Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.