公开(公告)号：USD980270S1

公开(公告)日：2023-03-07

申请号：US29800239

申请日：2021-07-20

Applicant: salesforce.com, inc.

Designer： Joseph Andolina ,  Charles Hart Isaacs

公开(公告)号：US10715459B2

公开(公告)日：2020-07-14

申请号：US15885519

申请日：2018-01-31

Applicant: salesforce.com, inc.

Inventor： Charles Hart Isaacs

IPC: G06F15/16 ,  H04L12/911 ,  H04L12/24 ,  H04L29/08 ,  G06F16/27 ,  G06F16/23 ,  H04L29/12

Abstract: Techniques are disclosed relating to creating and managing an information flow within a multi-layer computer network. In various embodiments, a computer system in a first layer within a multi-layer computer network, maintains state information defining an information flow within the multi-layer computer network. In various embodiments, the computer system assigns a particular action (that is included in the information flow) to be performed at a second, different layer of the multi-layer computer network. In various embodiments, the computer system generates program instructions to perform the particular action. The program instructions may be generated using device information accessible to the computer system and indicative of characteristics of a computer system within the second layer. In various embodiments, the computer system in the first layer causes the program instructions to be sent to the computer system in the second layer to perform the particular action as part of the defined information flow.

公开(公告)号：US09992242B2

公开(公告)日：2018-06-05

申请号：US15246318

申请日：2016-08-24

Applicant: salesforce.com, inc.

Inventor： Charles Hart Isaacs

IPC: H04N7/15 ,  H04L29/06 ,  H04N7/14 ,  H04M3/51 ,  H04W4/00 ,  H04W4/20 ,  G06F3/0484 ,  G06F3/0488 ,  H04L12/725 ,  H04L29/08 ,  G06Q50/00

CPC classification number: H04L65/4015 ,  G06F3/0484 ,  G06F3/0488 ,  G06F3/04883 ,  G06Q50/01 ,  H04L45/3065 ,  H04L65/1069 ,  H04L65/4023 ,  H04L67/20 ,  H04M3/5191 ,  H04N7/141 ,  H04N7/147 ,  H04N7/155 ,  H04W4/21 ,  H04W4/60

Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for implementing instant social image cobrowsing through the cloud, including, for example, means for loading an application at the client device, the application displaying a graphical interface at the client device; receiving input at the graphical interface of the client device to initiate an instant share session; generating an action at the client device to request an instant share session; communicating the action from the client device to a remote host organization via a public Internet; receiving, at the client device, a pointer to a dynamically created co-browse site at the host organization responsive to communicating the action from the client device to the remote host organization; following the pointer to the dynamically created co-browse site at the host organization communicably linking the client device with the host organization; and exchanging a video telephony stream between the client device and a remote party through the dynamically created co-browse site. Other related embodiments are disclosed.

公开(公告)号：US09444857B2

公开(公告)日：2016-09-13

申请号：US14937704

申请日：2015-11-10

Applicant: salesforce.com, inc.

Inventor： Charles Hart Isaacs

IPC: H04N7/14 ,  H04L29/06 ,  H04M3/51 ,  H04W4/00 ,  H04W4/20 ,  G06F3/0484 ,  G06F3/0488 ,  H04L12/725 ,  H04N7/15 ,  G06Q50/00

CPC classification number: H04L65/4015 ,  G06F3/0484 ,  G06F3/0488 ,  G06F3/04883 ,  G06Q50/01 ,  H04L45/3065 ,  H04L65/1069 ,  H04L65/4023 ,  H04L67/20 ,  H04M3/5191 ,  H04N7/141 ,  H04N7/147 ,  H04N7/155 ,  H04W4/21 ,  H04W4/60

Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for implementing instant social image cobrowsing through the cloud, including, for example, means for loading an application at the client device, the application displaying a graphical interface at the client device; receiving input at the graphical interface of the client device to initiate an instant share session; generating an action at the client device to request an instant share session; communicating the action from the client device to a remote host organization via a public Internet; receiving, at the client device, a pointer to a dynamically created co-browse site at the host organization responsive to communicating the action from the client device to the remote host organization; following the pointer to the dynamically created co-browse site at the host organization communicably linking the client device with the host organization; and exchanging a video telephony stream between the client device and a remote party through the dynamically created co-browse site. Other related embodiments are disclosed.

公开(公告)号：USD980272S1

公开(公告)日：2023-03-07

申请号：US29800242

申请日：2021-07-20

Applicant: salesforce.com, inc.

Designer： Joseph Andolina ,  Charles Hart Isaacs

公开(公告)号：US11580276B2

公开(公告)日：2023-02-14

申请号：US16774462

申请日：2020-01-28

Applicant: salesforce.com, inc.

Inventor： Charles Hart Isaacs

IPC: G06F30/20 ,  G06F9/451 ,  G06F16/27 ,  G06F113/02

Abstract: Methods and systems are provided for generating an interactive simulation representing one or more assets based on one or more asset records. Based on information from asset records stored at a database system of a cloud-based computing system, an asset simulator module, executed at a cloud-based computing system, can generate one or more simulated representations of the assets. A simulator application executed at the cloud-based computing system can augment the simulated representations of the assets with (at least) additional information from the asset records stored in the database system, and generate a user interface that presents an interactive simulation of the assets. The user interface can include the simulated representations of the assets with the additional information from the asset records stored in the database system.

公开(公告)号：US20220335110A1

公开(公告)日：2022-10-20

申请号：US17231988

申请日：2021-04-15

Applicant: Salesforce.com, Inc.

Inventor： Charles Hart Isaacs

IPC: G06F21/31

Abstract: A computing platform is configurable to cause generating a workflow data object configured to represent a plurality of operations included in a workflow associated with a user, the workflow data object being generated based on a designated sequence of the plurality of operations. The computing platform is further configurable to cause receiving a verified status indicator associated with at least one of the plurality of operations, the verified status indicator including a verified credential generated in response to the user completing at least one of the plurality of operations. The computing platform is further configurable to cause updating the workflow data object in response to the receiving of the verified status indicator, the updating including a credential data object in the workflow data object, and updating a representation of the at least one of the plurality of operations based on the credential data object.

公开(公告)号：US20210233094A1

公开(公告)日：2021-07-29

申请号：US16774499

申请日：2020-01-28

Applicant: salesforce.com, inc.

Inventor： Charles Hart Isaacs

IPC: G06Q30/02 ,  G06Q10/10

Abstract: Methods and systems are provided for generating one or more actions in response to an interaction with an asset. An asset interaction detector can detect an interaction with an asset, and in response to information that is indicative of the interaction with the asset, at least some information can be accessed from an asset record, related to the asset, from a database system of a cloud-based computing system. An action generator module can process the information from the asset record and the information that is indicative of the interaction with the asset to generate at least one action in response to the information that is indicative of the interaction with the asset.

公开(公告)号：US20200344176A1

公开(公告)日：2020-10-29

申请号：US16927941

申请日：2020-07-13

Applicant: salesforce.com, inc.

Inventor： Charles Hart Isaacs

IPC: H04L12/911 ,  H04L12/24 ,  H04L29/08 ,  G06F16/27 ,  G06F16/23

Abstract: Techniques are disclosed relating to creating and managing an information flow within a multi-layer computer network. In various embodiments, a computer system in a first layer within a multi-layer computer network, maintains state information defining an information flow within the multi-layer computer network. In various embodiments, the computer system assigns a particular action (that is included in the information flow) to be performed at a second, different layer of the multi-layer computer network. In various embodiments, the computer system generates program instructions to perform the particular action. The program instructions may be generated using device information accessible to the computer system and indicative of characteristics of a computer system within the second layer. In various embodiments, the computer system in the first layer causes the program instructions to be sent to the computer system in the second layer to perform the particular action as part of the defined information flow.

公开(公告)号：US11663169B2

公开(公告)日：2023-05-30

申请号：US16774435

申请日：2020-01-28

Applicant: salesforce.com, inc.

Inventor： Charles Hart Isaacs

IPC: G06F16/90 ,  G06F16/22 ,  G06F16/28 ,  G06F16/182 ,  G06F9/54 ,  B64C39/02 ,  G06V20/10 ,  B64U101/30

CPC classification number: G06F16/1824 ,  B64C39/024 ,  G06F9/547 ,  G06V20/176 ,  B64U2101/30

Abstract: Methods and systems are provided for automatically generating asset records that are stored and maintained at a database system of a cloud-based computing system. Asset information can be acquired for assets from sources regarding the assets or a representation of the assets. The asset information can be processed to detect assets and analyzed to determine an asset type for each detected asset. For each detected asset, based on an asset type of that detected asset, pertinent header information for that detected asset can be extracted (e.g., asset information and data for that detected asset, associated properties of each detected asset, etc.). An asset record for each detected asset can then be generated, and then stored at the database system, for example, as a row in an asset object of the database system, where each asset record for each detected asset includes pertinent header information for that detected asset.