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公开(公告)号:US10481752B2
公开(公告)日:2019-11-19
申请号:US15793753
申请日:2017-10-25
Applicant: Verizon Patent and Licensing Inc.
IPC: G06F3/0481 , G06F3/0484 , H04L12/58 , G06F9/54 , G06F9/451
Abstract: A device can be configured to provide a request for assistance with performing a task, receive instructions, launch, using the instructions, an application associated with the task, and cause display of a transparent overlay on top of a display of the application. The transparent overlay can include an instruction for a user, and the device can receive user input that corresponds to the instruction and perform an action based on the user input and the received instructions.
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公开(公告)号:US20190311036A1
公开(公告)日:2019-10-10
申请号:US15949893
申请日:2018-04-10
Applicant: Verizon Patent and Licensing Inc.
Inventor: Sankar Shanmugam , Sreeharsha Lanka , Pradeep Bharthur Shanthraj , Neil Thomas Razzano , Shankar Venkatesan , Trisha Mahajan , Stephen John Soltys , Moorthy Sengottaiyan , Saivivek Thiyagarajan , Ahmed Pasha Mohammed , Sandeep Kumar
Abstract: A system is disclosed for chatbot conversation construction, and includes user interface, coupled to a conversation construction and management platform, configured to provide entry of intents, associated responses and search terms, and to construct and store conversation controllers, each based at least in part on one or more of the intents, and build conversation flows, each based at least in part on one or more of the conversation controllers. An artificial intelligence (AI) connector platform couples to the conversation construction and management platform, and is configured to receive natural language (NL) search data from a chatbot channel, format the NL search data into an input protocol of a selectable NL processing engine and receive a response from the NLP engine and, based at least in part on one or more of the conversation flows, convert the NLP engine response to a personalized response, and send the personalized response to the chatbot channel.
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公开(公告)号:US20160165663A1
公开(公告)日:2016-06-09
申请号:US14564885
申请日:2014-12-09
Applicant: Verizon Patent and Licensing Inc.
Inventor: Sankar Shanmugam , Arindam Mitra , Maheswaran Krishnan , Moorthy Sengottaiyan , Sivagnanalingam Sivaganesh
Abstract: Examples are disclosed that facilitate connecting in a secure and efficient manner a mobile device to networked-enabled devices located in a premises. The security of the networked-enabled, connected devices in the premises may be maintained by use of a gateway device situated behind a home router. Through the home router, the gateway device maintains a persistent connection with a network component of a service provider. When an authorized application executing on a mobile device attempts to connect with the gateway device to communicate with the respective customer connected devices, the device control application is connected to a pre-established communication port to allow direct communication between the device control application and the respective customer connected device. A service provider's network component in some examples maintains the pre-established connection for the duration of the session in which the customer connected device is to be controlled via a mobile device, or longer.
Abstract translation: 公开的实例有助于以安全和有效的方式将移动设备连接到位于房屋中的联网的设备。 可以通过使用位于家庭路由器后面的网关设备来维护房屋中的联网的连接设备的安全性。 通过家庭路由器,网关设备维护与服务提供商的网络组件的持久连接。 当在移动设备上执行的授权应用尝试与网关设备连接以与相应的客户连接的设备进行通信时,设备控制应用连接到预先建立的通信端口,以允许设备控制应用与相应的 客户连接设备。 在一些示例中,服务提供商的网络组件在通过移动设备来控制客户连接的设备的会话的持续时间内维护预先建立的连接,或更长时间。
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公开(公告)号:US11030412B2
公开(公告)日:2021-06-08
申请号:US15949893
申请日:2018-04-10
Applicant: Verizon Patent and Licensing Inc.
Inventor: Sankar Shanmugam , Sreeharsha Lanka , Pradeep Bharthur Shanthraj , Neil Thomas Razzano , Shankar Venkatesan , Trisha Mahajan , Stephen John Soltys , Moorthy Sengottaiyan , Saivivek Thiyagarajan , Ahmed Pasha Mohammed , Sandeep Kumar
IPC: G06F40/30 , H04L12/58 , G06N20/00 , G06F16/951 , G06Q30/04
Abstract: A system is disclosed for chatbot conversation construction, and includes user interface, coupled to a conversation construction and management platform, configured to provide entry of intents, associated responses and search terms, and to construct and store conversation controllers, each based at least in part on one or more of the intents, and build conversation flows, each based at least in part on one or more of the conversation controllers. An artificial intelligence (AI) connector platform couples to the conversation construction and management platform, and is configured to receive natural language (NL) search data from a chatbot channel, format the NL search data into an input protocol of a selectable NL processing engine and receive a response from the NLP engine and, based at least in part on one or more of the conversation flows, convert the NLP engine response to a personalized response, and send the personalized response to the chatbot channel.
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公开(公告)号:US20190020989A1
公开(公告)日:2019-01-17
申请号:US16132760
申请日:2018-09-17
Applicant: Verizon Patent and Licensing Inc.
Inventor: Rashmi Naik , Sankar Shanmugam , Pradeep Bharthur Shanthraj , David J. Strumwasser , Tarun Verma , Denise Nicole Lyn-Shue , Charles A. Laney , Moorthy Sengottaiyan , Sudhin Vellooparambil Latheef , Seng Kin Liew , Thomas A. Warren
CPC classification number: H04W4/50 , G04G21/04 , H04L61/1588 , H04L67/30 , H04M1/7253 , H04W8/183 , H04W8/205 , H04W76/11
Abstract: A method is provided for self-provisioning and personalization of a companion device. A primary user device receives input to initiate a cellular service activation process for a companion device, wherein the companion device includes a preloaded version of a service provider application for facilitating remote provisioning. The primary device provides, to the companion device, an updated version of the service provider application that replaces the preloaded version. The primary device receives, from the companion device, an embedded universal integrated circuit card (eUICC) identifier for the companion device and forwards the eUICC identifier to a network device and an identifier for the primary device. When the network device verifies that the cellular service activation for the companion device can be provisioned, the primary device receives an activation code for the companion device to use to initiate a request for a new line of service for the eUICC identifier and forwards the activation code to the companion device.
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公开(公告)号:US10069897B2
公开(公告)日:2018-09-04
申请号:US15094613
申请日:2016-04-08
Applicant: Verizon Patent and Licensing Inc.
Inventor: Sankar Shanmugam , Sivagnanalingam Sivaganesh , Moorthy Sengottaiyan , Manmeet Kaur , Muhammad Salman Ali , Petri Virkkula
IPC: H04L29/08 , H04L12/26 , H04L12/801 , G06F17/30 , H04L12/919
Abstract: A device may receive an indication to establish a communication session between a first device and a second device for a file transfer. The device may receive, from the second device, metadata. The metadata may be used to identify files of a set of files. The device may identify the files for transfer from the second device to the first device based on the metadata. The device may cause multiple communication sessions to be established between the first device and the second device. The multiple connections may be used to transfer the files from the second device to the first device. The device may receive, from the second device, the files. The files may be received via the multiple communication sessions.
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公开(公告)号:US10368219B2
公开(公告)日:2019-07-30
申请号:US16132760
申请日:2018-09-17
Applicant: Verizon Patent and Licensing Inc.
Inventor: Rashmi Naik , Sankar Shanmugam , Pradeep Bharthur Shanthraj , David J. Strumwasser , Tarun Verma , Denise Nicole Lyn-Shue , Charles A. Laney , Moorthy Sengottaiyan , Sudhin Vellooparambil Latheef , Seng Kin Liew , Thomas A. Warren
IPC: H04W4/50 , H04W8/18 , H04W8/20 , H04M1/725 , H04L29/12 , H04W76/11 , G04G9/06 , G04G21/08 , H04L29/08
Abstract: A method is provided for self-provisioning and personalization of a companion device. A primary user device receives input to initiate a cellular service activation process for a companion device, wherein the companion device includes a preloaded version of a service provider application for facilitating remote provisioning. The primary device provides, to the companion device, an updated version of the service provider application that replaces the preloaded version. The primary device receives, from the companion device, an embedded universal integrated circuit card (eUICC) identifier for the companion device and forwards the eUICC identifier to a network device and an identifier for the primary device. When the network device verifies that the cellular service activation for the companion device can be provisioned, the primary device receives an activation code for the companion device to use to initiate a request for a new line of service for the eUICC identifier and forwards the activation code to the companion device.
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公开(公告)号:US20170295218A1
公开(公告)日:2017-10-12
申请号:US15094613
申请日:2016-04-08
Applicant: Verizon Patent and Licensing Inc.
Inventor: Sankar SHANMUGAM , Sivagnanalingam Sivaganesh , Moorthy Sengottaiyan , Manmeet Kaur , Muhammad Salman Ali , Petri Virkkula
IPC: H04L29/08 , H04L12/919 , H04L12/801 , G06F17/30 , H04L12/26
CPC classification number: H04L67/06 , G06F17/301 , H04L43/0888 , H04L43/0894 , H04L47/16 , H04L47/19 , H04L47/765 , H04L67/14
Abstract: A device may receive an indication to establish a communication session between a first device and a second device for a file transfer. The device may receive, from the second device, metadata. The metadata may be used to identify files of a set of files. The device may identify the files for transfer from the second device to the first device based on the metadata. The device may cause multiple communication sessions to be established between the first device and the second device. The multiple connections may be used to transfer the files from the second device to the first device. The device may receive, from the second device, the files. The files may be received via the multiple communication sessions.
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公开(公告)号:US10462209B2
公开(公告)日:2019-10-29
申请号:US16055985
申请日:2018-08-06
Applicant: Verizon Patent and Licensing Inc.
Inventor: Sankar Shanmugam , Sivagnanalingam Sivaganesh , Moorthy Sengottaiyan , Manmeet Kaur , Muhammad Salman Ali , Petri Virkkula
IPC: H04L29/08 , H04L12/801 , H04L12/919 , G06F16/14 , H04L12/26
Abstract: A device may receive an indication to establish a communication session between a first device and a second device for a file transfer. The device may receive, from the second device, metadata. The metadata may be used to identify files of a set of files. The device may identify the files for transfer from the second device to the first device based on the metadata. The device may cause multiple communication sessions to be established between the first device and the second device. The multiple connections may be used to transfer the files from the second device to the first device. The device may receive, from the second device, the files. The files may be received via the multiple communication sessions.
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公开(公告)号:US10306705B2
公开(公告)日:2019-05-28
申请号:US14564885
申请日:2014-12-09
Applicant: Verizon Patent and Licensing Inc.
Inventor: Sankar Shanmugam , Arindam Mitra , Maheswaran Krishnan , Moorthy Sengottaiyan , Sivagnanalingam Sivaganesh
Abstract: Examples are disclosed that facilitate connecting in a secure and efficient manner a mobile device to networked-enabled devices located in a premises. The security of the networked-enabled, connected devices in the premises may be maintained by use of a gateway device situated behind a home router. Through the home router, the gateway device maintains a persistent connection with a network component of a service provider. When an authorized application executing on a mobile device attempts to connect with the gateway device to communicate with the respective customer connected devices, the device control application is connected to a pre-established communication port to allow direct communication between the device control application and the respective customer connected device. A service provider's network component in some examples maintains the pre-established connection for the duration of the session in which the customer connected device is to be controlled via a mobile device, or longer.
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