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    SYSTEMS, METHODS, AND MEDIA FOR DISAMBIGUATING CALL DATA TO DETERMINE FRAUD
    1.
    发明申请
    SYSTEMS, METHODS, AND MEDIA FOR DISAMBIGUATING CALL DATA TO DETERMINE FRAUD 审中-公开
    系统，方法和媒体，用于拒绝呼叫数据以确定欺诈

    公开(公告)号：US20150381801A1

    公开(公告)日：2015-12-31

    申请号：US14788844

    申请日：2015-07-01

    Applicant: Verint Americas Inc.

    Inventor： Anthony Rajakumar ,  Lisa Guerra ,  Torsten Zeppenfeld ,  Vipul Vyas

    IPC: H04M3/22 ,  G10L17/00 ,  G10L25/51

    CPC classification number: H04M3/2281 ,  G10L17/00 ,  G10L25/48 ,  G10L25/51 ,  H04M3/2218 ,  H04M3/436 ,  H04M2201/40 ,  H04M2201/41 ,  H04M2203/6027

    Abstract: Systems, methods, and media for disambiguating call data are provided herein. Some exemplary methods include receiving notification of a fraud event including a customer account identifier and a fraud time stamp; determining a time frame that is proximate the fraud time stamp; collecting call events associated with the customer account identifier that occur during the determined time frame, each call event including a unique call event identifier, a voice sample, and a call event time stamp; identifying a first call event belonging to a first speaker and a second call event belonging to a second speaker; and generating a timeline presentation that includes the first call event and call event timestamp and an identification of a first voice sample as belonging to the first speaker, the second call event and call event timestamp and an identification of a second voice sample as belonging to the second speaker.

    Abstract translation: 本文提供了用于消除呼叫数据的系统，方法和媒体。 一些示例性方法包括接收包括客户帐户标识符和欺诈时间戳的欺诈事件的通知; 确定接近欺诈时间戳的时间框架; 收集与在确定的时间帧期间发生的客户帐户标识相关联的呼叫事件，每个呼叫事件包括唯一的呼叫事件标识符，语音样本和呼叫事件时间戳; 识别属于第一扬声器的第一呼叫事件和属于第二扬声器的第二呼叫事件; 以及生成包括第一呼叫事件和呼叫事件时间戳的第一语音样本的标识和属于第一说话者的第一语音样本的标识，第二呼叫事件和呼叫事件时间戳以及第二语音样本的标识属于 第二个演讲者

    SYSTEMS, METHODS, AND MEDIA FOR DETERMINING FRAUD PATTERNS AND CREATING FRAUD BEHAVIORAL MODELS
    4.
    发明申请
    SYSTEMS, METHODS, AND MEDIA FOR DETERMINING FRAUD PATTERNS AND CREATING FRAUD BEHAVIORAL MODELS 有权
    系统，方法和媒体，用于确定欺诈模式并创建欺诈行为模型

    公开(公告)号：US20150055763A1

    公开(公告)日：2015-02-26

    申请号：US14337106

    申请日：2014-07-21

    Applicant: Verint Americas Inc.

    Inventor： Lisa Guerra ,  Richard Gutierrez ,  David Hartig ,  Anthony Rajakumar ,  Vipul Vyas

    IPC: H04M3/493 ,  G10L17/00 ,  H04M3/51

    CPC classification number: H04M3/2281 ,  G06Q50/01 ,  G06Q99/00 ,  G10L17/00 ,  G10L17/005 ,  G10L17/04 ,  G10L17/14 ,  H04L67/18 ,  H04M3/4936 ,  H04M3/51 ,  H04M2242/14

    Abstract: Systems, methods, and media for analyzing fraud patterns and creating fraud behavioral models are provided herein. In some embodiments, methods for analyzing call data associated with fraudsters may include executing instructions stored in memory to compare the call data to a corpus of fraud data to determine one or more unique fraudsters associated with the call data, associate the call data with one or more unique fraudsters based upon the comparison, generate one or more voiceprints for each of the one or more identified unique fraudsters from the call data, and store the one or more voiceprints in a database.

    Abstract translation: 本文提供了用于分析欺诈模式和创建欺诈行为模型的系统，方法和媒体。 在一些实施例中，用于分析与欺诈者相关联的呼叫数据的方法可以包括执行存储在存储器中的指令以将呼叫数据与欺诈数据语料库进行比较，以确定与呼叫数据相关联的一个或多个唯一欺诈者，将呼叫数据与一个或多个 基于比较的更独特的欺诈者，从呼叫数据生成一个或多个所识别的唯一欺诈者中的每一个的一个或多个声纹，并将一个或多个声纹存储在数据库中。

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