公开(公告)号：US20240004729A1

公开(公告)日：2024-01-04

申请号：US18217161

申请日：2023-06-30

Applicant: Verint Americas Inc.

Inventor： Paul Workman ,  Ryan Coram ,  Brendan Killen ,  Chris Schnurr

IPC: G06F9/54 ,  H04L9/40

CPC classification number: G06F9/542 ,  H04L63/0884 ,  G06F9/547

Abstract: A real time contextual event notification system that ingests events as streams from any authorized entity applies rules to the event streams, determines a context of an end-user who is a recipient of a targeted notification, and provides notifications to the end-user in accordance with the context. The event streams may come from multiple sources and rules may be applied to provide real time contextual information associated with the end-user.