公开(公告)号：US20200042335A1

公开(公告)日：2020-02-06

申请号：US16600695

申请日：2019-10-14

Applicant: Verint Americas Inc.

Inventor： Fred A. Brown ,  Tanya M. Miller ,  Richard Morris

IPC: G06F9/451 ,  G06Q10/02 ,  G06F3/0488 ,  G06F3/16

Abstract: Conversation user interfaces that are configured for virtual assistant interaction may include contextual interface items that are based on contextual information. The contextual information may relate to a current or previous conversation between a user and a virtual assistant and/or may relate to other types of information, such as a location of a user, an orientation of a device, missing information, and so on. The conversation user interfaces may additionally, or alternatively, control an input mode based on contextual information, such as an inferred input mode of a user or a location of a user. Further, the conversation user interfaces may tag conversation items by saving the conversation items to a tray and/or associating the conversation items with indicators.

公开(公告)号：US20210371528A1

公开(公告)日：2021-12-02

申请号：US17404189

申请日：2021-08-17

Applicant: Verint Americas Inc.

Inventor： Fred A. Brown ,  Tanya M. Miller ,  Richard Morris

IPC: C07K16/28 ,  A61K39/12 ,  C07K16/10

Abstract: Conversation user interfaces that are configured for virtual assistant interaction may include contextual interface items that are based on contextual information. The contextual information may relate to a current or previous conversation between a user and a virtual assistant and/or may relate to other types of information, such as a location of a user, an orientation of a device, missing information, and so on. The conversation user interfaces may additionally, or alternatively, control an input mode based on contextual information, such as an inferred input mode of a user or a location of a user. Further, the conversation user interfaces may tag conversation items by saving the conversation items to a tray and/or associating the conversation items with indicators.

公开(公告)号：US11099867B2

公开(公告)日：2021-08-24

申请号：US16600695

申请日：2019-10-14

Applicant: Verint Americas Inc.

Inventor： Fred A. Brown ,  Tanya M. Miller ,  Richard Morris

IPC: G06F3/16 ,  G06F9/451 ,  G06F3/0488 ,  G06Q10/02 ,  G06F3/0482 ,  G06F3/0486

Abstract: Conversation user interfaces that are configured for virtual assistant interaction may include contextual interface items that are based on contextual information. The contextual information may relate to a current or previous conversation between a user and a virtual assistant and/or may relate to other types of information, such as a location of a user, an orientation of a device, missing information, and so on. The conversation user interfaces may additionally, or alternatively, control an input mode based on contextual information, such as an inferred input mode of a user or a location of a user. Further, the conversation user interfaces may tag conversation items by saving the conversation items to a tray and/or associating the conversation items with indicators.

公开(公告)号：US10445115B2

公开(公告)日：2019-10-15

申请号：US13865789

申请日：2013-04-18

Applicant: Verint Americas Inc.

Inventor： Fred A Brown ,  Tanya M Miller ,  Richard Morris

IPC: G06F3/0488 ,  G06F9/451 ,  G06F3/16 ,  G06Q10/02 ,  G06F3/0482 ,  G06F3/0486

Abstract: Conversation user interfaces that are configured for virtual assistant interaction may include contextual interface items that are based on contextual information. The contextual information may relate to a current or previous conversation between a user and a virtual assistant and/or may relate to other types of information, such as a location of a user, an orientation of a device, missing information, and so on. The conversation user interfaces may additionally, or alternatively, control an input mode based on contextual information, such as an inferred input mode of a user or a location of a user. Further, the conversation user interfaces may tag conversation items by saving the conversation items to a tray and/or associating the conversation items with indicators.

公开(公告)号：US12182595B2

公开(公告)日：2024-12-31

申请号：US17404189

申请日：2021-08-17

Applicant: Verint Americas Inc.

Inventor： Fred A. Brown ,  Tanya M. Miller ,  Richard Morris

IPC: G10L15/22 ,  A61K39/12 ,  C07K16/10 ,  C07K16/28 ,  G06F3/0488 ,  G06F3/16 ,  G06F9/451 ,  G06Q10/02 ,  A61K39/00 ,  G06F3/0482 ,  G06F3/0486

Abstract: Conversation user interfaces that are configured for virtual assistant interaction may include contextual interface items that are based on contextual information. The contextual information may relate to a current or previous conversation between a user and a virtual assistant and/or may relate to other types of information, such as a location of a user, an orientation of a device, missing information, and so on. The conversation user interfaces may additionally, or alternatively, control an input mode based on contextual information, such as an inferred input mode of a user or a location of a user. Further, the conversation user interfaces may tag conversation items by saving the conversation items to a tray and/or associating the conversation items with indicators.