公开(公告)号：US11615146B2

公开(公告)日：2023-03-28

申请号：US17179337

申请日：2021-02-18

申请人： TOSHIBA TEC KABUSHIKI KAISHA

发明人： Shogo Watada ,  Naoki Sekine

IPC分类号： G10L15/22 ,  G06F16/9032 ,  G06F16/903 ,  G06Q20/20 ,  G10L13/027

摘要： An information processing device includes a network interface and a processor. The processor is configured to: acquire voice data via the network interface, analyze the acquired voice data, based on a result of the analysis, determine a search condition including one or more keywords for searching for one or more items, perform a search using the determined search condition, generate a first text indicating an item found by the search, and controls the network interface to output the generated first text. The processor is further configured to, when two or more items are found by the search, generate a second text suggesting another keyword other than said one or more keywords that have been used for the search, and controls the network interface to output the generated second text.

公开(公告)号：US20230252985A1

公开(公告)日：2023-08-10

申请号：US17965807

申请日：2022-10-14

申请人： TOSHIBA TEC KABUSHIKI KAISHA

发明人： Shogo Watada ,  Naoki Sekine

IPC分类号： G10L15/22

CPC分类号： G10L15/22

摘要： A conference server includes a processor configured to acquire a response voice signal according to a command voice signal included in a first input voice signal transmitted from a first communication device that participates in an online conference and output a first output voice signal including a command-excluded voice signal obtained by excluding the command voice signal from the first input voice signal; and a communication interface configured to receive the first input voice signal transmitted from the first communication device, transmit the response voice signal to the first communication device, and transmit the first output voice signal to the other communication device that participates in the online conference.

公开(公告)号：US20240281823A1

公开(公告)日：2024-08-22

申请号：US18406255

申请日：2024-01-08

申请人： TOSHIBA TEC KABUSHIKI KAISHA

发明人： Yumiko Okuma ,  Kizuku Inoue ,  Kazuki Nakamura ,  Yousuke Otsuka ,  Chisa Kokue ,  Hideyuki Wada ,  Shogo Watada ,  Naoki Hoshino ,  Sayaka Shimokawa

IPC分类号： G06Q30/015 ,  G05D1/243 ,  G05D1/686

CPC分类号： G06Q30/015 ,  G05D1/243 ,  G05D1/686 ,  G05D2101/20 ,  G05D2107/67

摘要： A customer service robot autonomously moves to support shopping of a customer in a commercial facility including a plurality of stores. The customer service robot includes an operation mode setting unit (a moving form setting unit) that sets a moving form in moving while being accompanied by the customer to a leading mode (a first moving form) for leading the customer and moving along a set moving route or a following mode (a second moving form) for moving following the customer and a movement control unit that causes the customer service robot to move, in the moving form set by the operation mode setting unit, in a state in which the distance to the customer is kept constant.

公开(公告)号：US20240280996A1

公开(公告)日：2024-08-22

申请号：US18406245

申请日：2024-01-08

申请人： TOSHIBA TEC KABUSHIKI KAISHA

发明人： Yousuke Otsuka ,  Kazuki Nakamura ,  Yumiko Okuma ,  Kizuku Inoue ,  Sayaka Shimokawa ,  Chisa Kokue ,  Naoki Hoshino ,  Hideyuki Wada ,  Shogo Watada

IPC分类号： G05D1/223 ,  G05D1/644 ,  G06Q30/015 ,  G06Q30/0601

CPC分类号： G05D1/2232 ,  G05D1/644 ,  G06Q30/015 ,  G06Q30/0631 ,  G05D2101/22 ,  G05D2105/315 ,  G05D2107/67

摘要： A customer service robot autonomously moves to support shopping of a customer in a commercial facility including a plurality of stores. The customer service robot includes an action plan generating unit (a route setting unit) configured to set a store to be visited and a moving route in the commercial facility based on a store visiting purpose acquired from the customer and an operation control unit (a movement control unit) configured to cause the customer service robot to autonomously move along the moving route.